Review Of Stone Water Eco Resort

Stone Water Eco Resort has replied on Sun Mar 08 14:03:32 IST 2026

Dear Guest, Greetings. Thank you for taking the time to share your detailed feedback regarding your stay with us. We are delighted to know that you enjoyed the beautiful and serene surroundings of the resort, as well as the delicious food served at the restaurant. It is also wonderful to hear that our staff’s courteous and helpful service made a positive impression on you. At the same time, we sincerely apologize for the maintenance concerns you experienced in the room, including the cleanliness of the bathtub, the geyser issue, and the missing glasses at the time of check-in. You are absolutely right that such things should be properly checked in advance to ensure a smooth and comfortable stay for our guests. Your feedback has been shared with the concerned teams so that necessary improvements and preventive checks can be implemented. We truly appreciate your understanding and your kind words about the ambience. We hope to have the opportunity to welcome you again and provide you with an even better experience in the future. Warm regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Sun Mar 08 14:04:46 IST 2026

Dear Guest, Greetings. Thank you for sharing your feedback. We are delighted to know that you enjoyed the food during your stay. Your kind words are truly appreciated and will be shared with our kitchen team as motivation to continue delivering great dining experiences to our guests. We look forward to welcoming you again in the future. Warm regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Fri Mar 06 13:25:09 IST 2026

Dear Guest, Greetings from the team. Thank you for sharing your wonderful feedback about your stay with us. We are delighted to know that you enjoyed the peaceful location surrounded by nature and found the rooms clean and well maintained. It is especially rewarding to hear that our staff’s hospitality and support made your stay comfortable, and that you enjoyed the quality of the food as well. Your kind words truly motivate our team to continue delivering memorable experiences to all our guests. We sincerely appreciate your recommendation and look forward to welcoming you again for another relaxing stay in the near future. Warm regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Fri Mar 06 13:26:21 IST 2026

Dear Guest, Greetings from the team. Thank you for sharing your feedback. We are sorry to hear that your experience did not fully meet your expectations. Our property is intentionally located in a peaceful and secluded area so that guests can enjoy a calm and nature-friendly environment. However, we understand that the distance from nearby shops may sometimes be inconvenient. We also regret the inconvenience caused regarding the swimming pool. Please be assured that your feedback about the pool cleanliness and accessibility has been noted and shared with the concerned team for immediate attention and improvement. Your feedback is very valuable to us as it helps us improve our services. We hope you will give us another opportunity to serve you better in the future. Warm regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Fri Mar 06 13:39:50 IST 2026

Dear Guest, Greetings from the team. Thank you for taking the time to share your detailed feedback about your recent stay with us. We truly appreciate your honest comments. We sincerely apologize for the inconvenience caused regarding the swimming pool cleanliness and the WiFi connectivity during your stay. This is certainly not the experience we aim to provide to our valued guests. Your feedback has been noted and shared with the concerned departments to ensure better maintenance and improvement in these areas. We also regret that the support from the management and the assistance with scooter arrangements did not meet your expectations. Please be assured that we will review these concerns internally to improve our guest support and services. At the same time, we are glad to know that you liked the room ambiance, the greenery around the property, and the beautiful views. Your positive remarks about these aspects are truly appreciated. Your feedback is very valuable to us as it helps us improve our services. We hope to have the opportunity to welcome you again in the future and provide you with a much better experience. Warm regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Fri Mar 06 13:40:58 IST 2026

Dear Guest, Greetings from the team. Thank you for sharing your wonderful feedback about your recent stay. We are delighted to know that you had an amazing experience and enjoyed the facilities, restaurants, room service, and the beautiful pool by the beachfront. It is also great to hear that our team’s hospitality made your stay even more comfortable. Your kind words truly motivate us to continue providing memorable experiences to all our guests. We look forward to welcoming you again for another pleasant and relaxing stay in the future. Warm regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Fri Mar 06 13:44:03 IST 2026

Dear Guest, Greetings from the team. Thank you for sharing your detailed feedback about your recent stay. We truly appreciate you taking the time to highlight both the positive and concerning aspects of your experience. We are pleased to know that you liked the location and the sea-facing view. However, we sincerely apologize for the inconvenience caused due to the service shortcomings you encountered, including the lack of assistance with luggage, unavailability of slippers in the room, and difficulty reaching the housekeeping team. This is certainly not the level of service we aim to deliver, and your feedback has been shared with the concerned departments for improvement. Regarding the beach area, parts of the shoreline are naturally rocky, though there is a small sandy stretch nearby for guests to enjoy. We also appreciate your comments regarding breakfast and overall value for money, which will help us review our services and make necessary improvements. Your feedback is very valuable to us, and we hope you will give us another opportunity in the future to provide you with a better and more comfortable stay. Warm regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Fri Mar 06 13:46:26 IST 2026

Dear Guest, Greetings from the team. Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to know that you found the location convenient. However, we sincerely apologize for the inconvenience caused due to the maintenance issues you experienced, including the condition of the swimming pool and room cleanliness. Please be assured that your concerns have been shared with the concerned teams for immediate attention and improvement. Regarding the shoreline, parts of the beach area are naturally rocky, which is a geographical feature of the location. We also regret any confusion regarding the charge for baby milk, and we will review this internally to ensure better guest experience and communication in the future. We appreciate your comments about the food and your valuable feedback overall, as it helps us identify areas where we need to improve. We hope you will give us another opportunity in the future to provide you with a much better stay experience. Warm regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort

Dear Guest, Thank you so much for your lovely review! We’re truly delighted to hear that you had a beautiful stay and enjoyed the nice balcony view. It’s wonderful to know that you appreciated the food, found the room very clean, and felt comfortable with our friendly and welcoming staff. Your kind words about our hospitality mean a lot to us — creating a warm and memorable experience for our guests is always our top priority. We look forward to welcoming you back for another wonderful stay soon. Warm regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort

Dear Guest, Thank you for such a beautiful and heartwarming review! We’re truly delighted to hear that you considered your stay one of the best in Goa and found it surprisingly affordable. Describing our resort as looking like a fairytale is the highest compliment we could receive — it means so much to our entire team. Your kind words motivate us to continue delivering memorable experiences for all our guests. We would be absolutely thrilled to welcome you back for another magical stay soon. Warm regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Sat Feb 28 13:17:44 IST 2026

Dear Guest, Thank you for sharing your valuable feedback. We’re pleased to know that you appreciated our excellent location. At the same time, we sincerely apologize for the inconveniences you experienced during your stay. We regret that the bar facility was unavailable due to the license renewal process. We understand how disappointing this must have been and appreciate your understanding in this matter. We are especially sorry for the issues regarding room condition, hot water availability, and the towels. This is certainly not the level of comfort and service we aim to provide. Your comments have been shared with our maintenance and housekeeping teams for immediate attention, and we are actively reviewing necessary upgrades and improvements. Guest comfort and satisfaction are extremely important to us, and we truly appreciate your honest feedback as it helps us improve. We hope you will give us another opportunity to provide you with a much better experience in the future. Warm regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Sun Feb 22 12:41:16 IST 2026

Dear Guest, We are truly sorry to read about your experience and sincerely apologize for the condition of the room and the poor service you encountered. Finding bugs in the bathroom and a cockroach in the room is completely unacceptable and far below our standards. Please be assured that this matter has been immediately escalated to our housekeeping and pest control teams for urgent inspection and corrective treatment. We also regret that the service did not meet expectations and that the only positive aspect of your stay was the air conditioning. This is certainly not the experience we want any guest to have. Your feedback is taken very seriously, and we will be reviewing our cleanliness procedures and service standards to ensure such incidents do not happen again. We deeply regret the inconvenience and disappointment caused. Warm regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Fri Feb 20 15:06:21 IST 2026

Dear Guest, Thank you for sharing your feedback. We are truly sorry to read that your experience did not meet your expectations. It is disappointing to know that you found the breakfast, pool, rooms, and overall service below standard. Please be assured that we take such comments very seriously. Our team is committed to maintaining the standards expected from a resort property, and your remarks regarding staff attentiveness and value for money will be reviewed with the concerned departments immediately. Guest satisfaction is extremely important to us, and feedback like yours helps us identify areas that need improvement. We sincerely regret the inconvenience caused during your stay and hope you will consider giving us another opportunity to provide you with a much better experience in the future. Warm regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Fri Feb 20 15:07:13 IST 2026

Dear Guest, Thank you so much for your kind words and positive feedback. We are delighted to know that you enjoyed the beautiful view and appreciated our hospitality. Your encouraging comments truly motivate our team to continue delivering warm service and memorable experiences to all our guests. It was a pleasure hosting you, and we look forward to welcoming you again for another wonderful stay. Warm regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Sun Feb 15 14:11:26 IST 2026

Dear Guest, Thank you so much for your wonderful feedback! We are truly delighted to know that you had an awesome stay at our beautiful resort. Your kind words mean a lot to our entire team. We look forward to welcoming you back again for another memorable and enjoyable experience. Best regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Tue Feb 10 14:47:38 IST 2026

Dear Guest, Thank you for your valuable feedback and for appreciating the property. We sincerely apologize that the restaurant food did not meet your expectations. Your comments have been shared with our kitchen team, and we are actively working on improving the quality and variety of our meals. Regarding beach access, our property is not directly connected to the beach, and we regret if this caused any inconvenience. We will ensure this information is communicated more clearly to avoid confusion for future guests. We truly value your feedback as it helps us improve our services. We hope to have the opportunity to serve you better on your next visit. Warm regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Tue Feb 10 14:50:50 IST 2026

Dear Guest, Thank you so much for your wonderful feedback. We are delighted to know that you had a very comfortable stay and enjoyed the beautiful views of the property and the sea. It’s especially heartwarming to hear that your daughter loved the swings in the garden overlooking the sea. We truly appreciate your kind words about the maintenance of the property and the food. Your feedback motivates our entire team to keep delivering memorable experiences to our guests. Warm regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Tue Feb 10 14:51:33 IST 2026

Dear Guest, Thank you for your kind feedback. We are delighted to know that you enjoyed the beautiful view and found the room very clean. Your appreciation means a lot to our team. We look forward to welcoming you again for another pleasant stay. Warm regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Tue Feb 10 14:52:54 IST 2026

Dear Guest, Thank you for sharing your lovely feedback. We are happy to know that you liked the rooms and especially enjoyed the surroundings and peaceful atmosphere. It’s great to hear that you found the food tasty and enjoyed the breakfast. We truly appreciate your kind words and look forward to welcoming you again for another enjoyable stay. Warm regards, Pranav Sharma Revenue Manager

Stone Water Eco Resort has replied on Tue Feb 10 14:53:45 IST 2026

Dear Guest, We are truly sorry to hear that your experience did not meet expectations. Please accept our sincere apologies for the inconvenience caused during your stay. This is certainly not the standard of service we aim to provide. We would greatly appreciate the opportunity to understand the specific concerns you faced so we can address them and improve. Your feedback is very important to us, and we hope you will consider giving us another chance to serve you better in the future. Warm regards, Pranav Sharma Revenue Manager