The staff and hospitality are top notch, but the wing of the hotel we stayed in is a bit neglected. Right from the walls in the rooms that have minor seepage, to the upkeep of the lift, it all leaves a lot to be desired. My room was at the last corner, and there was a beer bottle kept right on the edge near my door. Nobody cleared it during the two days of my stay. Considering I paid close to 10k for 2 rooms and 2 nights, I felt the condition of the hotel was not up to that price. Once again, the staff and the hospitality is very nice.