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Gandhi Road, Darjeeling | 1.2 km drive to Darjeeling Mall Road
951 Ratings, 624 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Average Stay
Location was extremely inconvenient. Hotel lacked basic facilities like fan, escalator, etc. Not recommended for families travelling with elderly people or with heart patients
Room: Deluxe Room
Great Stay
Housekeeping was good, food and breakfast spread is also very good.
Room: Kanchenjunga Room
Sinclairs Darjeeling
Dear Sir, thank you for your kind review! We are pleased to hear that you were satisfied with our housekeeping and enjoyed our food and breakfast offerings. We strive to maintain high standards across all areas of our property, and your appreciation motivates us to keep doing better. We hope to see you again soon! If you plan a future getaway to any of our other hotels and resorts in Burdwan, Dooars, Gangtok, Kalimpong, Ooty, Port Blair, Siliguri, Udaipur, please feel free to get in touch — we would be delighted to host you always!
Excellent Stay
Property was excellent but location a bit difficult for the steep slope. Excellent breakfast, very clean. Prompt service. Dining manager Mr Anil was too helpful and friendly. Definitely will come back.
Room: Deluxe Room
Sinclairs Darjeeling
Dear Sir, thank you so much for your wonderful feedback! We are thrilled to hear that you had an excellent stay with us. We take note of your comments about the approach to the property and will look into ways to improve accessibility for our guests. It is heartening to know that our breakfast, cleanliness, and prompt service impressed you. We will be sure to pass on your kind words to Mr. Anil and the entire team — they will be truly delighted. We look forward to welcoming you back! If you plan a future getaway to any of our other hotels and resorts in Burdwan, Dooars, Gangtok, Kalimpong, Ooty, Port Blair, Siliguri, Udaipur, please feel free to get in touch — we would be delighted to host you always!
Average Stay
there was no good room provided. plus internet connection was poor
Room: Deluxe Room
Sinclairs Darjeeling
Dear Sir, We apologize for the inconvenience caused during your stay. Your concerns regarding room allocation and internet connectivity are noted and have been shared with the relevant teams for prompt corrective action. We strive to continuously improve our services and hope to serve you better on your next visit. If you plan a future getaway to any of our other hotels and resorts in Burdwan, Dooars, Gangtok, Kalimpong, Ooty, Port Blair, Siliguri, Udaipur, please feel free to get in touch — we would be delighted to host you always!
Poor Stay
Wifi wasn’t working. Food wasn’t good.
Room: Deluxe Room
Sinclairs Darjeeling
Dear Sir, Thank you for taking the time to share your feedback. We are sorry to hear about the issues you experienced with Wi-Fi connectivity and food quality during your stay. Your concerns have been noted and shared with our technical and F&B teams for immediate improvement. We hope to have the opportunity to provide you with a much better experience in the future. If you plan a future getaway to any of our other hotels and resorts in Burdwan, Dooars, Gangtok, Kalimpong, Ooty, Port Blair, Siliguri, Udaipur, please feel free to get in touch — we would be delighted to host you always!
Must book
Location: 5-7 mins walk towards Mall road downhill. The hotel will be quite difficult to reach for people with knee and hip joint problems and cardio-pulmonary issues for its steep uphill walk. Food: Very good. Local cuisine with authentic taste available at a reasonable price. Simple dishes on request are easily available. The hotel is very flexible for food convenience of kid quests. Amenities and Services: Very kid friendly. Must-book for young couples with kids. 180 sqft for a deluxe room. So choose wisely. Bathroom supplies are not topped up regularly.
Room: Deluxe Room
Sinclairs Darjeeling
Dear Sir, Thank you for your detailed and constructive feedback about your stay in Darjeeling. We appreciate your specific observations regarding location accessibility, food quality, and family-friendliness. We are pleased that you found our food service excellent and appreciated our flexibility in catering to family needs. We note your concern about the steep uphill walk and will consider providing shuttle service information more prominently to guests with mobility considerations. We will also ensure that our housekeeping team pays special attention to topping up bathroom supplies regularly. Your feedback helps us serve all our guests better, including families and guests with specific mobility needs. If you plan a future getaway to any of our other hotels and resorts in Burdwan, Dooars, Gangtok, Kalimpong, Ooty, Port Blair, Siliguri, Udaipur, please feel free to get in touch — we would be delighted to host you always!
Excellent Stay
The Accommodation and Food was excellent. The Staff members particularly the dining hall Staff members were modest, wonderful and served the food with cheers. The quality of food was pure, nicely cooked, hygienic and ample in quantity. Only discomfort was its approach from the road but we have seen wonderful sightseeing from the third floor balcony. The height of the property is wonderful and it's diminishing its disadvantage of approach. We will choose this option once again in our next trip in future.
Room: Deluxe Room
Sinclairs Darjeeling
Dear Sir, Thank you so much for your wonderful and heartwarming feedback. We are delighted to hear that you found our accommodation, food quality, and especially our dining staff's service exceptional. Your kind words about our team members' warmth and dedication mean everything to us. We are also grateful that our property's elevated location and stunning views from the third-floor balcony provided such memorable sightseeing experiences. We look forward to welcoming you back on your next visit and creating more wonderful memories together. If you plan a future getaway to any of our other hotels and resorts in Burdwan, Dooars, Gangtok, Kalimpong, Ooty, Port Blair, Siliguri, Udaipur, please feel free to get in touch — we would be delighted to host you always!
Excellent Stay
Awesome hotel with great Kanchunjunga view and decorated with ethnic furniture. Food is also awesome.
Room: Premier Room
Sinclairs Darjeeling
Dear Sir, Thank you for your wonderful feedback. We’re delighted to know that you had an excellent stay and enjoyed the stunning Kanchenjunga views, our ethnic décor, and the food. Your kind words truly encourage our team to continue delivering memorable experiences. We look forward to welcoming you back for another exceptional stay. If you plan a future getaway to any of our other hotels and resorts in Burdwan, Dooars, Gangtok, Kalimpong, Ooty, Port Blair, Siliguri or Udaipur, please feel free to get in touch—we would be delighted to host you always!
Good Stay
quite a good experience. the service and the staff of the hotel were excellent. the breakfast also was good
Room: Deluxe Room
Sinclairs Darjeeling
Dear Ma'am, Thank you for sharing your feedback. We are glad to know that you had a good stay and enjoyed the service and hospitality of our staff. It’s also wonderful to hear that you liked the breakfast. We truly appreciate your kind words and look forward to welcoming you back for another pleasant and memorable stay at Sinclairs Darjeeling. If you plan a future getaway to any of our other hotels and resorts in Burdwan, Dooars, Gangtok, Kalimpong, Ooty, Port Blair, Siliguri or Udaipur, please feel free to get in touch—we would be delighted to host you always!
premium room with mountain vie
the view from the room was extraordinary and the staff was helpful. The food was delicious, but breakfast had limited options on the first and second day due to less number of guests, but on the third day as the hotel was full then we got lots of options.
Room: Premier Room
Worth it!
Very good hotel. Friendly and helpful staff. Good fooding (especially the breakfast buffet). Clean rooms and toilet. Good choice for staying in Darjeeling. Close to Darjeeling Mall too about 4-5 mins walking distance.
Room: Deluxe Room
Sinclairs Darjeeling
Dear Ma'am, Thank you for sharing such kind words! We’re delighted to know you had a wonderful stay and found our staff friendly, the food enjoyable, and the rooms clean and comfortable. It’s great that our location near the mall added to your convenience. We truly appreciate your recommendation and look forward to welcoming you again on your next visit to Darjeeling! Should you plan another trip to our other hotels and resorts at Burdwan, Dooars, Gangtok, Kalimpong, Ooty, Port Blair, Siliguri and Udaipur please don’t hesitate to reach out— it’s always a pleasure to have you! We invite you to visit Sinclairs Palace Retreat Udaipur, the latest addition to the Sinclairs portfolio, offering guests a peaceful escape just outside the bustling city of Udaipur.
Nice stay
It was a nice stay with warm hospitality from the end of hotel staff . Quality of food should be improved specially Indian food category
Room: Deluxe Room
Sinclairs Darjeeling
Dear Sir, Thank you for sharing your feedback. We’re delighted to know that you enjoyed the warm hospitality from our team and had a pleasant stay at Sinclairs Darjeeling. We also appreciate your suggestion regarding the improvement of our Indian food offerings and will work on enhancing the quality. We look forward to welcoming you back for an even better experience. Should you plan another trip to our other hotels and resorts at Burdwan, Dooars, Gangtok, Kalimpong, Ooty, Port Blair, Siliguri and Udaipur please don’t hesitate to reach out— it’s always a pleasure to have you! We invite you to visit Sinclairs Palace Retreat Udaipur, the latest addition to the Sinclairs portfolio, offering guests a peaceful escape just outside the bustling city of Udaipur.
Poor Stay
Rooms were very unkept, unhygienic and has mouldy smell. The price we paid could have given us much much better property. Never expected such a bad experience. We felt the reviews shown were paid and bad reviews were expunged. Food was ok, breakfast spread was good. Staffs were very amiable. Will dissuade anyone from our circle to stay here.
Room: Premier Room
Sinclairs Darjeeling
Dear Sir, Thank you for sharing your feedback. We sincerely regret to hear about your disappointing experience. Please accept our apologies for the condition of the room and the inconvenience caused. Your concerns are being taken very seriously and will be shared with the relevant teams for immediate review and corrective action. We’re glad to know you found the staff amiable and appreciated the breakfast spread. While we clearly fell short in several areas during your stay, we hope you'll consider giving us another chance in the future to provide the experience we are truly known for. Should you plan another trip to our other hotels/resorts at Burdwan, Dooars, Gangtok, Kalimpong, Ooty, Port Blair, Siliguri and Udaipur please don’t hesitate to reach out to us— it’s always a pleasure to have you!
Poor Stay
No parking area,location was cramped.the room was not done up properly.food was good.
Room: Deluxe Room
Sinclairs Darjeeling
Dear Ma'am, Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet expectations. Your concerns regarding the parking, location, and room condition are well noted and will be shared with the respective teams for review and improvement. On a positive note, we’re glad you enjoyed the food. We hope to have the opportunity to serve you better in the future. Should you plan another trip to our other hotels/resorts at Burdwan, Dooars, Gangtok, Kalimpong, Ooty, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out to us— we assure you a better experience in future!
Terrible Stay
It was hard to reach the location of the hotel . Further it was hard to reach at 3rd floor of the hotel as there was no lift . Further there was no fan or AC installed . The linen was not cleaned . There was mosquito in the room .
Room: Deluxe Room
Sinclairs Darjeeling
Dear Sir, Thank you for sharing your feedback, and we sincerely regret the inconvenience you experienced during your stay. We’re disappointed to hear that the location, accessibility, and in-room comfort did not meet your expectations. Your concerns regarding the lack of a lift, fan/AC, unclean linen, and presence of mosquitoes are taken seriously, and we have shared them with the respective teams for immediate attention and corrective action. We understand your disappointment and apologize for not providing the standard of experience we strive for. Your feedback is important to us, and we truly hope you’ll consider giving us another opportunity to make it right in the future. Should you plan another trip to our other hotels/resorts at Burdwan, Dooars, Gangtok, Kalimpong, Ooty, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out to us— we assure you a much better experience on your next visit!
Worth the price, rating ~4.8/5
Sinclairs is a nice hotel, which is located at a convenient distance from Mall road. The room and bathroom were nice, clean and cozy. The hotel interiors were decorated well, they have many posters providing information about Darjeeling and places you can visit nearby. The restaurant was good too and they served us nice breakfast. Hotel also has a games room with TT, carrom and other board games. Also has a "Kid's Playroom". Also, the best point- the hotel has a common balcony on 1st and 2nd floors from where you can see Kunchenjunga ranges during clear weather. Overall, very good hotel for the price point.
Room: Deluxe Room
Sinclairs Darjeeling
Dear Sir/Ma'am, Thank you for your wonderful and detailed review! We’re delighted to know that you had a pleasant stay at Sinclairs Darjeeling and found the experience truly worth the price. It’s great to hear you appreciated the convenient location, clean and cozy rooms, informative decor, and the variety of amenities like the games room and kid’s playroom. We’re especially happy that you got to enjoy the breathtaking view of the Kanchenjunga ranges from our common balcony—truly one of nature’s finest gifts! Your kind words and rating mean a lot to us. We look forward to welcoming you again on your next visit to Darjeeling. Should you plan another trip to our other hotels/resorts at Burdwan, Dooars, Gangtok, Kalimpong, Ooty, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out to us— it’s always a pleasure to have you!
Poor Stay
We had a rather disappointing experience during our stay. The only positive thing about the hotel was the food — both the food and the service were awesome. However, everything else fell short of expectations. There was no hot water in the bathroom, and the shower was in poor condition. The doors creaked loudly, and there were very few charging points available. The placement of the light switches behind the bed was quite inconvenient. There was no lift, and we had to climb four floors with my father, which was extremely difficult. There was no AC or even a fan, so we had to keep the windows open the whole night — which led to lots of bugs, moths, and mosquitoes in the room. Additionally, the manager at the reception was unfriendly and uncooperative — they didn’t even assist us with booking a taxi.
Room: Deluxe Room
Sinclairs Darjeeling has replied on Wed Aug 13 10:23:41 GMT+05:30 2025
Dear Sir, We sincerely regret to hear about the discomforts you faced during your stay and thank you for taking the time to share such detailed feedback. While we are pleased that you enjoyed our food and service, it is disheartening to learn that other aspects of your experience did not meet expectations. Your concerns regarding the bathroom amenities, door maintenance, charging points, light switch placement, and lack of cooling facilities have been noted for immediate review. We also understand the inconvenience caused by the absence of a lift and the challenges faced by your father, and we will evaluate possible solutions to improve accessibility. We are especially concerned about your experience with insects and the reception service, and we apologies for any lack of warmth or assistance you felt. This is not reflective of our usual hospitality standards, and we will address this matter directly with our team to ensure greater attentiveness in the future. Your feedback is invaluable in helping us improve, and we hope you might consider giving us another opportunity to offer you a more comfortable and pleasant stay.
Excellent Stay
Except the rooms quality everything was superb. I found rooms to be little small.
Room: Deluxe Room
Sinclairs Darjeeling
Dear Sir, Thank you for sharing your feedback regarding your stay at Sinclairs Darjeeling! We’re glad to know you had an excellent stay and enjoyed all aspects of your visit apart from the room size. Your comments are valuable, and we’ll certainly take them into consideration as we continuously work to enhance our guest experience. We hope to welcome you again for another comfortable and memorable stay! Should you plan another trip to our other hotels/resorts at Burdwan, Dooars, Gangtok, Kalimpong, Ooty, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out— it’s always a pleasure to have you!
worst stay !
The property is very hard to locate and the Google location shared by the app is incorrect. The rooms are tiny and the place has no amenities. The rooms are worth per night.
Room: Deluxe Room
Sinclairs Darjeeling
Dear Sir, Thank you for taking the time to share your feedback. We regret the inconvenience caused due to the incorrect Google location and the difficulty in locating the property. We have taken this up with the concerned platforms to ensure accuracy for future guests. We’re sorry to hear that the room size and amenities did not meet your expectations. Your feedback is valuable, and we will review these aspects internally to explore improvements. We hope to have the opportunity to serve you better in the future.Should you plan another trip to our other hotels/resorts at Burdwan, Dooars, Gangtok, Kalimpong, Ooty, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out to us— we assure ypu a much better experience on your next visit!
Good Stay
Everything about the hotel is good. Warm hospitality. Good food. Location good. Good ambience. Sweet and cozy rooms.
Room: Deluxe Room
Sinclairs Darjeeling
Dear Sir, Thank you for your lovely feedback! We’re so pleased to hear that you had a good stay and enjoyed all aspects of your time with us—from the warm hospitality and good food to the cozy rooms and pleasant ambience. Your appreciation means a lot to our entire team. We look forward to welcoming you back for another comfortable and memorable stay at Sinclairs Darjeeling. Should you plan another trip to our other hotels/resorts at Burdwan, Dooars, Gangtok, Kalimpong, Ooty, Port Blair, Siliguri and Udaipur, please don’t hesitate to reach out to us— it’s always a pleasure to have you!
Gandhi Road
Mall Road
Pankhabari Rd
Mall Road
Chauk Bazaar
Gandhi Road
Ghoom
Hill Cart Road
Mall Road
Chowrasta Road
Mall Road
West Point
Gandhi Road
Takdah
