Bathrooms no hygiene, cleanliness was worst n not bothered even after calling reception,,, 🪳 cockroaches creeping everywhere from old furniture beds n cupboards
Rosetum Anjuna has replied on Wed May 27 12:55:21 IST 2026
Dear Guest,
We sincerely apologize for the unpleasant experience you faced during your stay. Cleanliness and hygiene are extremely important to us, and it is disappointing to know that we could not meet your expectations.
Your concerns regarding the bathroom hygiene, housekeeping standards, and pest issue have been taken very seriously and immediately shared with our maintenance and housekeeping teams for urgent corrective action. We also regret the inconvenience caused by the delayed response from our reception team.
Please accept our sincere apologies once again. We truly value your feedback as it helps us improve our services and guest experience. We hope you will give us another opportunity in the future to provide you with a much better stay experience.
Warm regards,
Team Rosetum Group of Hotels