Positives
- Private beach: Exclusive and peaceful, far better than crowded public beaches nearby.
- Facilities: Green surroundings, swimming pool, gym, and spa add charm.
- Welcome drink: Kokum juice at reception was refreshing and memorable.
- Restaurant: Good food at reasonable prices compared to surrounding options.
- Spa: Excellent service, professional therapists, and high-quality treatments.
Negatives
Breakfast: Varied but consistently poor in taste — became unpleasant over my 5-night stay.
Location: Remote, with Anjuna and Vagator party hubs 17–20 km away.
Rooms: photos; cramped, old, poorly maintained, broken fixtures, and a dirty bathtub.
Housekeeping: Subpar cleaning despite repeated instructions; essentials missing (no body wash gel on day one).
Birthday arrangements: Despite multiple requests for a cake to celebrate my daughter’s 14th birthday, none was provided. Only a towel decoration was arranged, which felt dismissive and disappointing.
Overall, this was a disappointing experience, and I would not recommend Riva Beach Resort to anyone.
Riva Beach Resort has replied on Mon May 18 16:02:38 IST 2026
Dear Gautam,
Thank you for sharing your detailed feedback. We’re glad to hear you enjoyed the private beach, facilities, and the welcoming drink. However, we sincerely apologize for the dissatisfaction you experienced with breakfast, room conditions, and the housekeeping service. Your comments regarding the birthday arrangements are noted, and we understand how special such moments can be. We value your insights and will address these concerns to enhance our guests' experiences in the future. Thank you for bringing these matters to our attention.
Regards,
Riva Resort