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Shivaji Nagar, Pune | 6 minutes walk to Jangali Maharaj Road, Pune
2442 Ratings, 1163 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Pleasant stay.
All the services provided are very good. You don't need to make repeated call for getting your work done.
Room: Superior Room with Bathtub
Average Stay
Good facilities and cleanliness Some details to be improved (timing to serve breakfast, temperature in the gym)
Room: Superior Room with Bathtub
Ramee Grand Hotel and Spa has replied on Thu May 21 15:01:08 IST 2026
Dear Mr.Stefano, Greetings form Ramee Grand Hotel & Spa Pune!! Thank you for your feedback. We're glad to hear you enjoyed the facilities and cleanliness during your stay. We appreciate your suggestions regarding breakfast timing and gym temperature, and we will certainly take them into consideration for improvement. Your insights are valuable to us, and we hope to enhance your experience in the future. Warm Regards, Ajay Dogra General Manager
Excellent Stay
Excellent experience - ambience and room cleanliness are great. Only the food I felt could have been better. There’s always scope for improvement. Overall, it’s a great experience.
Room: Club Room with Bathtub
Ramee Grand Hotel and Spa has replied on Tue May 12 14:50:35 IST 2026
Dear Mr.Subhas, Greetings form Ramee Grand Hotel & Spa Pune!! Thank you for your wonderful feedback! It's great to hear that you enjoyed the ambience and room cleanliness. We appreciate your suggestions regarding the food and will certainly take them into consideration for future improvements. We're glad you had a great overall experience! Warm Regards, Ajay Dogra General Manager
Good Stay
Overall, the experience was very good. The only issue I faced was regarding food for my 1.4-year-old daughter. Outside food was not permitted at the hotel; however, for small children, an exception should be considered. After discussion, the hotel staff prepared baby food themselves, but it was not suitable for the baby. Ideally, they should have allowed the mother access to the kitchen to prepare the food.
Room: Executive Room
Ramee Grand Hotel and Spa has replied on Tue May 05 15:03:42 IST 2026
Dear Ms.Sachin, Greetings form Ramee Grand Hotel & Spa Pune!! Thank you for sharing your feedback. It's wonderful to hear that you had a very good overall experience during your stay. We appreciate your suggestion regarding food for young children, and we understand how important it is for parents to have suitable meal options. Your input will be taken into consideration as we strive to improve our services. Thank you for your insights! Warm Regards, Ajay Dogra General Manager
Average Stay
This is not fit to be qualified as a 4 Star Hotel....water from the health faucet was just two thin streams, the shower was leaking all over with water coming from above the shower head, the pillows were poor, the mattress was just sinking....only the room and reception lobby was looking nice....if you get it at sub 4500/night take it if you are willing to bear with the above inconvenience.
Room: Superior Room with Bathtub
Ramee Grand Hotel and Spa has replied on Tue May 05 15:09:39 IST 2026
Dear Mr.Vikram, Greetings form Ramee Grand Hotel & Spa Pune!! Thank you for sharing your feedback. We appreciate your comments regarding the water pressure, shower issues, and bedding comfort. It’s important for us to provide a pleasant experience for our guests, and your input helps us identify areas for improvement. We hope to have the opportunity to serve you better in the future. Warm Regards, Ajay Dogra General Manager
Good Stay
Amazing location. Amazing amenities, well appointed rooms. Good breakfast spread. Excellent cleanliness. Very hospitable staff
Room: Grand Room with Bathtub
Ramee Grand Hotel and Spa has replied on Sun Apr 26 15:42:33 IST 2026
Dear Mr.Nikhil, Greetings form Ramee Grand Hotel & Spa Pune!! Thank you for your wonderful feedback! It’s great to hear that you enjoyed our location, amenities, and breakfast, as well as the cleanliness and hospitality of our team. We hope to welcome you back soon! Warm Regards, Ajay Dogra General Manager
Terrible Stay
Checked in on Sunday 19th April 3 pm, into a superior room. Bath tub has a non functional hand shower, water doesn’t get stored in the tub bcos outlet is non functional, Complained over phone twice no positive response, complained personally at reception no positive response. The duty incharge manager on Tuesday had no courtesy to even listen to our complaints, . He said he would provide us a better room and asked us to pack our luggage, we were happy and said if a good room is provided we will extend our stay till 25th April and within minutes he walked up to us and said all rooms are sold out and we cannot extend our stay, , we later shifted to another 5 star hotel. Wednesday I receive a msg from the duty manager saying that we can extend our stay and need our confirmation. The duty manager MUST LEARN HOW TO BEHAVE N SPEAK WITH ELITE PEOPLE.
Room: Club Room with Bathtub
Ramee Grand Hotel and Spa has replied on Sat Apr 25 20:18:54 IST 2026
Dear Ms.Poornima, Greetings form Ramee Grand Hotel & Spa Pune!! Thank you for your feedback. We're truly sorry to hear about the issues you experienced during your stay, from the problems in your room to the lack of support from our team. It’s disappointing to know that we did not meet your expectations in terms of service. Your comments regarding the manager's communication will be taken seriously, as we strive to create a welcoming environment for all our guests. We appreciate you bringing this to our attention and hope you'll consider giving us another chance in the future. Warm Regards, Ajay Dogra General Manager
Excellent Stay
Clean rooms, great property, very helpful and polite staff, excellent location with many food options nearby
Room: Superior Room with Bathtub
Ramee Grand Hotel and Spa has replied on Thu Apr 23 15:17:52 IST 2026
Dear Ms. Kulkarni, Greetings form Ramee Grand Hotel & Spa Pune!! Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed your stay, the cleanliness of our rooms, and the helpfulness of our staff. It's great to know our location worked well for your dining options. We hope to welcome you back soon! Warm Regards, Ajay Dogra General Manager
Average Hotel
Right from the entrance the receiving is good and the reception people have given the room. in the night of 16.04.2026, we had a party with wine from Australia and we have ordered full bottle. After completing the bottle, i requested for another bottle and the bar people has inoformed that there is no full bottle and he has offered the two glass and informed me that the wine is same brand. The taste is not at all the taste of the full bottle.. they are trying to misguide that it is the same. After all the heads of the bar has argued with me and finally they have stopped arguing with me. finally in the bill only one glass is billed. it is not known why it is done like that. the management is just running the show as the hotel is in the middle of the city and prime locality regarding the spa on the roof , the receptionist is not at all clear in the language and slang. My self and my friend have taken ballenese massage. when i enquired it was informed that the package includes steam bath. also. when the massage is done the therapist have informed me that steam bath is not included. when i demanded it was informed me that it is included. they said it is ok. For my friend they have not given steam. Regarding the towels used was torn. Unfortunately such a big spa is doing like that. overall the massage rating is 3. the spa management is required to look into this. one more thing while welcoming they to do foot cleaning with water filled with petals of roses. regarding the amenities i have taken club room with bath tub. i have to request for the bubble bath number of times to serve. it appears the room with bath tub does not require the bubble bath. finally while checkout no body is ready to pickup the luggage from the room and drop at the reception. just think of paying so much amount for the hotel
Room: Club Room with Bathtub
Ramee Grand Hotel and Spa has replied on Mon Apr 20 16:09:34 IST 2026
Dear Mr.Chandra, Greetings form Ramee Grand Hotel & Spa Pune!! Thank you for sharing your detailed feedback. It's concerning to hear about your experiences during your stay, particularly regarding the wine service and the miscommunication at the spa. We strive for clarity and quality in all our offerings, and it's evident we fell short in these areas. Your comments about the amenities and the check-out process are also noted, and we will certainly look into improving these aspects. We appreciate your insights as they help us to enhance our service moving forward. Your experience matters to us, and we hope for the opportunity to better serve you in the future. Warm Regards, Ajay Dogra General Manager
Average Stay
Food was fine, hotel has poorly maintained TV and below average front office staff
Room: Superior Room with Bathtub
Ramee Grand Hotel and Spa has replied on Sat Apr 11 15:29:55 IST 2026
Dear Mr.Tushar, Greetings form Ramee Grand Hotel & Spa Pune!! Thank you for sharing your feedback. It's disappointing to hear that your experience did not meet your expectations, particularly regarding the TV maintenance and the front office staff. Your comments are valuable, and we will address these concerns to enhance our services in the future. We appreciate your input. Warm Regards, Ajay Dogra General Manager
Average Stay
Location was prime, standard amenities but the staff is very cute and without an iota of hospitality at the reception, they are there only to complete formalities and collect bill, not to attend to the issues. The AC in the room wasn't working, despite repeated oral complaints and the person saying it was a central problem, the issue wasn't fixed. We spent two nights in a packed stuffy room without AC. It wasn't a grand experience at all.
Room: Executive Room
Ramee Grand Hotel and Spa has replied on Sat Apr 11 15:32:20 IST 2026
Dear Ms.Malavika, Greetings form Ramee Grand Hotel & Spa Pune!! Thank you for sharing your feedback regarding your stay. We're glad to hear that you appreciated the prime location and amenities. However, it's concerning to learn about the issues you faced with the reception staff and the AC in your room. Your comments regarding the lack of hospitality and the unresolved AC problem are taken seriously, and we will address them with the team to ensure a better experience in the future. We genuinely value your input and hope for the opportunity to serve you better next time. Warm Regards, Ajay Dogra General Manager
not worthy for the money they charge
The room charges is too high and it is not worth. Though it is a four star hotel but amenities is of 4 star hotel.
Room: Club Room with Bathtub
Ramee Grand Hotel and Spa has replied on Sun Apr 05 15:33:59 IST 2026
Dear Mr.Suryanandan, Greetings from Ramee Grand Hotel & SPA Pune!! Thank you for sharing your feedback. We understand your concerns regarding the pricing and the amenities provided. Your thoughts are valuable to us as we continually strive to enhance our guests' experience. We appreciate your insights and will take them into consideration as we review our offerings. Warm Regards, Ajay Dogra General Manager
Good rooms with not so good service
Rooms are nice and comfortable but did provide extra bedding even though it was included in our package. The staff at the reception pushes for good review
Room: Grand Room with Bathtub
Ramee Grand Hotel and Spa
Dear Mr.Vishesh, Greetings From Ramee Grand Hotel & Spa Pune!! Thank you for sharing your feedback. We’re glad to hear that you found the rooms comfortable. However, we apologize for the oversight regarding the extra bedding and any pressure you felt regarding reviews. Your comments are taken seriously, and we will work to improve our service based on your experience. Warm Reagrds, Ajay Dogra General Manager
Excellent Stay
Food, location, neatness everything good
Room: Grand Room with Bathtub
Ramee Grand Hotel and Spa has replied on Tue Mar 24 15:50:28 IST 2026
Dear Ms.Vattikuti, Greetings From Ramee Grand Hotel & Spa Pune!! Thank you for your wonderful review! We're so glad to hear that you had an excellent stay and enjoyed the food, location, and cleanliness. Your satisfaction means a lot to us, and we look forward to welcoming you back soon! Warm Reagrds, Ajay Dogra General Manager
Good Stay
Food was very nice with a lot of varieties. Location fantastic. Centrally located with a lot of restaurants around. Near to the station. Safety always visible. Staff also good.
Room: Executive Room
Ramee Grand Hotel and Spa has replied on Sun Mar 22 15:17:43 IST 2026
Dear Mr. Yogesh, Greetings From Ramee Grand Hotel and Spa Pune!! Thank you for sharing your experience! We're delighted to hear that you enjoyed your stay, the variety of food, and the convenient location. It's great to know that you felt safe and found our staff to be helpful. We hope to welcome you back soon! Warm Regards, Ajay Dogra General Manager
Excellent Stay
Nice courteous staff. Always willing to provide anything asked for. Breakfast buffet was good with lots of variety and cuisines. Non noisy and clean rooms
Room: Executive Room
Ramee Grand Hotel and Spa has replied on Wed Mar 18 15:59:14 IST 2026
Dear Mr.Naresh, Greeting from Ramee Grand Hotel and Spa Pune! Thank you for your wonderful feedback! It's great to hear that you had an excellent stay and enjoyed the variety at our breakfast buffet. We're glad our staff could assist you and that you found the rooms clean and peaceful. We look forward to welcoming you back! Warm Regards Ajay Dogra General Manager
Average Stay
I had requested for a king size bed and they allotted a room designed for handicapped. I am not upset that the room provided to me was for a handicapped person, the things that were present like the mattress which had springs coming out & washroom which had high wash basin. How does the hotel expect the person to respond? It is very disappointing to see a hotel
Room: Executive Room
Ramee Grand Hotel and Spa has replied on Wed Mar 18 15:53:23 IST 2026
Dear Mr.Tanay, Greeting from Ramee Grand Hotel and Spa Pune! Thank you for sharing your experience. We're sorry to hear that the room did not meet your expectations and that you faced issues with the mattress and washroom. Your feedback is valuable, and we will address these concerns with our team to ensure improvements. We appreciate your insights and hope for the opportunity to provide a better experience in the future. Warm Regards Ajay Dogra General Manager
Disrespectful hospitality
Morning reached hotel at around 11am. Since room was not available I thought of sipping a cup of coffee. Restaurant staff instructed me to sit outside under hot weather and then order coffee. As a guest I was hurt and went out of the hotel without ordering any coffee.
Room: Superior Room with Bathtub
Ramee Grand Hotel and Spa has replied on Mon Mar 16 11:53:18 IST 2026
Dear Mr. Ramesh, Greetings From Ramee Grand Hotel and Spa Pune!! Thank you for sharing your experience. I'm truly sorry to hear that the hospitality you encountered did not meet your expectations. Your feedback is important, and we will address this issue to ensure that our guests feel welcome and comfortable. We appreciate you bringing this to our attention. Warm Regards, Ajay Dogra General Manager
Excellent Stay
Stay was good check in was very smooth and also they understood my concern and gave me complimentary extended checkout till 2 pm that was a very kind gesture. Room was clean and well maintained overall I’m really happy with my stay.
Room: Grand Room with Bathtub
Ramee Grand Hotel and Spa has replied on Thu Mar 12 13:24:53 IST 2026
Dear Mr. Patil, Greetings From Ramee Grand Hotel & SPA Pune!! Thank you for sharing your wonderful experience! It's great to hear that the check-in process was smooth and that your concerns were addressed with a complimentary extended checkout. We're delighted that you found the room clean and well maintained. Your satisfaction means a lot to us, and we hope to welcome you back for another enjoyable stay! Warm Regards, Ajay Dogra General Manager
Good Stay
Property is nice, food and restaurants are excellent along with frontline staff. However, front office staff are really inefficient and seem not properly trained who almost ruined our otherwise perfect stay. Suggest management to look into this and improve.
Room: Superior Room with Bathtub
Ramee Grand Hotel and Spa has replied on Thu Mar 12 13:26:21 IST 2026
Dear Mr. Bhattachrjee, Greetings From Ramee Grand Hotel & SPA Pune!! Thank you for sharing your experience. It's wonderful to hear that you enjoyed the property, food, and the frontline staff. We appreciate your feedback regarding the front office staff and understand how important their service is to a pleasant stay. Your comments will be shared with management for consideration, as we continuously strive for improvement. We hope to welcome you back for an even better experience in the future. Warm Regards, Ajay Dogra General Manager
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