Review Of Parakkat Nature Resorts

Hospitality is average by reception staff, kids activities are very limited and kids get bored easily

We had booked jacuzzi family room for 2 adults and a kid. First thing, on mmt it was nowhere mentioned that there will be two rooms in this suite otherwise we wouldn’t have booked. The other room was not at all used. The staff did not bother to explain about how to use jacuzzi which was the main thing about this suite. There were not any single complimentary services like hi-tea at least. There nature walk and safari is just in house space where some 2-3 birds they have kept that too not maintained. The swimming pool was being used unattended in a very bad way by other guests n it was not being cleaned. Same food menu for every single day of breakfast and dinner. The kids play area had old slides n few other stuff which were not at all maintained. We all got food poisoning during our stay n just by eating food served at the resort. Too disappointed. The room rates are way too high. We relied on MMT ratings. People should be honest about rating the property and food.. Too much hyped property it is. Overall a very bad experience. Not recommended at all.

We had a truly magical stay in the cave room. The mild rain and misty fog created the perfect cozy atmosphere. We loved every minute of it, and the adventurous jeep ride to and from the property was an absolute highlight!

It was a good experience. The staff, facilities and the ambience of Parakkat Nature resort was amazing

Best resort for family children and friends to enjoy the nature views and adventure activities with swimming pool. Beautiful rooms and good food.

Poor, disappointed very poor Waste of money Totally disappointed My Honest review Food quality poor

The overall experience was very nice! The restaurant, service and everything was very good. The staff were very friendly and co-operative. Since we had visited the property during the off-season, some maintenance works were there thus we were not able to access all resort amenities.

We had a very bad experience at Parakkat Nature Resorts. The room given to us was poorly maintained and several items were damaged, including the closet and bathroom fittings. This was completely unacceptable for a resort stay. The service was also very poor, and staff were not cooperative when we raised our concerns. Even after explaining the issues, they were not ready to initiate a refund or provide a proper solution. Overall, the stay was disappointing and stressful. I would not recommend this property unless they seriously improve maintenance, customer service, and guest complaint handling.

Stay looks comfortable Ms Sanusha assisted and coordinated the arrangements well and made our travel a memorable one.

I had a very pleasant stay at this property. The location was convenient and easily accessible, with nearby shops and transport options. The food was tasty and well-prepared, with a good variety to choose from. The amenities were well-maintained, especially the rooms and washrooms, which were clean and hygienic. The staff was polite, helpful, and always ready to assist, making the overall experience comfortable. The ambience was calm and relaxing, perfect for a peaceful stay. Overall, it offered great value for money, and I would definitely recommend this place to others.

We have booked a corner club suit room for two nights and we paid, but the moment we entered the resort we feel pathetic, they kept a fridge in the room with out anything complimentary even a chocolate was not there for the children, we are 3 adults and one child they give us only two tooth brush, my wife asked them multiple times for another two but they don’t deliver in the first day then I call and talked. Electricity was gone every hour and it will take even 5 minutes to get back , there was no pool they told that pool was on maintenance, in this hot time with out pool how to get chill . And for the play area for the children there was nothing to play an outdated slide was only there and my child get injured by the outdated one , they say that it is five star but we have not seen anything there as even two star , if you need something professional services and better value for your money please check other resort in Munnar

Good location, good ambiance, nice stay. Overall everything is nice, but the pool is not satisfying.

It is over rated with most of amenities need maintenance. Swimming pool is fully closed during this summer season

very good, super, excellent, fantastic, supreme, nice

We reached the property around 2:30 PM, even though the check-in time was 2:00 PM. There was no proper security at the entrance, and we had to wait a long time for parking. After that we waited again in the reception. We were finally given our room only between 3:45 PM and 4:00 PM. The room provided was not the one we had originally selected. When we raised this concern, they asked for extra charges for an upgrade. Although the room was average, it was highly overpriced. The curtains did not properly cover the windows, affecting privacy. Additionally, the washbasin drainage system was not functioning properly. Many of the advertised amenities were either unavailable or not working. The swimming pool was under maintenance, the artificial waterfall was not working, and the rain dance facility was also unavailable. The overall property was poorly maintained, with dust and unclean surroundings. The fitness club was in very poor condition. Most of the equipment, including the treadmill, was not working, and the available machines were old and not serviced. Food quality was just okay, but overpriced. They charged an additional 20% citing a gas crisis, which felt unreasonable. During breakfast, we even noticed dead flies, which was very unhygienic. No complimentary drinks were provided as expected. I informed all these issues to the management and shared my feedback directly. They offered me a discount on dinner, but I declined. Overall, the experience did not match their advertisements and felt misleading. The property is not well maintained and does not justify the high cost.

Very poor stay, the pool area is very bad, there is no water, the water is filled by drilling a pipe. Likewise, the filtration system is not turned on and is not working at all. Their review is very negative. Then there are three or four indoor games, but there are no coins or items in them. When we asked them to use them, they said that the customers who came there had taken them and destroyed them. Room service is very poor. Then we booked four superior AC rooms, and when we opened the window of one of them, a bad smell came into the room, which was very difficult for us. Similarly, the network connectivity was very poor and kept getting disconnected. We were not connected to the network at 9 am and were unable to use the TV. We didn't get any service from this stay for the money we paid. It was very poor.

Nice experience, good ambiance food is good but price is costly. Value for money. Staff behavior is good

wonderful experience with resort it's pleasant place to stay.. staff are very polite and foods are very good

We had an average experience at the resort. Although it is marketed as a 5-star property, the maintenance does not quite match that standard. The check-in process was disappointing—we had to wait nearly an hour in the lobby, along with a large number of other guests, before being attended to. The room itself was spacious and well-maintained, which was a positive. However, there was a strong smell of bleach or chlorine in many areas outside the room, which was quite unpleasant. There is an amusement area near the lobby, but unfortunately, most of the facilities were not in usable condition. Games like snooker, carrom, and foosball were available, but none had the necessary equipment such as coins or balls to actually play. On the positive side, the food was good and the restaurant staff were friendly and attentive. The activity area managed by the resort was also decent, though it still lacked proper maintenance. Overall, the experience did not offer good value for the money spent.

Hotel staff was not good. They are claiming they are 5 star hotel but their service is worth kind of 2 star hotel. Staff behavior is rude and friendly. No cleanliness in resort at all