Rooms were good and big, but cleanliness can be improved. The attention to detail that a typical 5-star has, was missing here. For example, there were cobwebs in some places - both in room, and in the restaurant area. The kettle keeping area in the room had some insects/ants. The glass separation door in the bathroom was black at the bottom. The serving utensils in restaurant didn't seem to be cleaned after every meal, e.g. the juice jug was blackened at the snout, and the curd handi had some blackish pigment on the cover underside. These are minor details, but you expect these to be taken care of in a 5-star. Beyond this, food taste was very good, esp the Kerala dishes. The staff was very good, and attended us well. The property has good activity area for kids, and a turf to play some sports. Approach road and location of the property are also good. You can visit Kalpetta in 20-25 mins and Sulthan Bathery in 60 mins. Other attractions are also generally near.
Morickap Resort Wayanad has replied on Wed May 06 09:11:18 IST 2026
Dear Mr. Sharma,
Greetings of the day!
Thank you for taking the time to share such a detailed review of your stay with us.
We’re truly glad to hear that you appreciated the room size, the quality of our food especially the Kerala specialties and the service extended by our team. It’s also wonderful to know that you enjoyed the activity areas, location, and overall accessibility to nearby attractions.
At the same time, we sincerely regret that certain aspects of cleanliness and attention to detail did not meet your expectations. Please accept our apologies for the concerns you highlighted, including cobwebs, the condition of the kettle area, bathroom glass door, and the restaurant serving utensils. These are certainly not reflective of the standards we strive to maintain, and your feedback has been shared with our housekeeping and F&B teams for immediate corrective action and stricter monitoring.
Your observations are extremely valuable, as they help us refine our processes and deliver the level of experience our guests rightfully expect. We truly appreciate your balanced feedback and your kind words about our team.
We hope to have the opportunity to welcome you again. Thanks