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You are booking hotel for more than 90 days

Review Of Lotus Bay View0123401234

White Town, Pondicherry | 2 minutes walk to Promenade Beach

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    812 Ratings, 549 Reviews

    excellent
    14%
    very good
    28%
    average
    24%
    poor
    18%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

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    • 4
    • 2
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    • 3
    • 3
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    • 3
    • 3

    Rating Categories

    • Location4.3
    • Cleanliness3.4
    • Room3.6
    • Food2.8
    • Hospitality3.7
    • Value For Money3.3
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Bad Room Cleanliness
    • Poor Maintenance and Hygiene Issues
    • Location is Very Near to Beach
    • No In-House Restaurant, Breakfast from Outsourced Provider
    Read more

    Sort by:

    Positive first
    1.0

    Waste

    senthil k.family

    Not worth the money and poor management and maintenance. There are no sea view rooms, just posted photos and the washroom is in unhygienic conditions.

    Travel Month: May 2026

    Room: Superior Room with Balcony ( SEA FACING)

    3.0

    Good of Bachelors Keep expectations low.

    sastry k.family with 1 kid

    Very average stay. Rooms neither big nor well maintained. Just in case you don’t find a stay elsewhere. No beach advantage as the hotel is sandwiched between two more hotels. Only thing is it’s pretty walkable. They don’t have a restaurant and served breakfast from A2B. Staff are courteous but facilities are poor.

    Travel Month: May 2026

    Room: Executive Room ( NON SEA FACING)

    3.0

    friends

    senthil m.business

    No cleaning daily, no towel change. It's not worth the price, only benefit is nearby sea.

    Travel Month: Apr 2026 (4-Night Stay)

    Room: Executive Room ( NON SEA FACING)

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    • user photos
    3.0

    Average Stay

    debraj c.family with 1 kid

    Only thing good about the place is location. Otherwise it is a cramped space with shabby rooms, bed linens, bugs in washroom. For the price I paid it is not at all justifiable.

    Travel Month: Mar 2026

    Room: Superior Room with Balcony ( SEA FACING)

    3.0

    Average Stay

    mousheer s.group

    The hotel needs a makeover…needs to get the restroom sorted Accessibility to beach great…..one positive point Staff are very polite and helpful

    Travel Month: Mar 2026

    Room: Executive Room ( NON SEA FACING)

    1.0

    Worst , if you want to experience ..Book this Hote

    subha m.family

    Terrible experience Dirty room No Glasses to drink water Breakfast without tea/coffee no dental Kits Hotel denied for Plates Dirty washroom broken Faucet, broken Basin, broken hand jet TV non functional Unprofessional Staff.

    Travel Month: Mar 2026

    Room: Executive Room ( NON SEA FACING)

    • user photos
    3.0

    Average Stay

    senthil m.couple

    Room is not clean and not providing water bottle and not providing breakfast but price is high. Just opposite to the sea.

    Travel Month: Mar 2026

    Room: Executive Room ( NON SEA FACING)

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    • user photos
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    1.0

    Terrible Stay

    chandrakala s.family

    Subject: Complaint Regarding Extremely Poor Stay Experience I am writing to formally express my dissatisfaction with my recent stay at your property. This has been one of the worst hotel experiences I have ever had. Upon requesting an early check-in, I was provided with a room that had a strong, stinging smell and visible fungus issues. The condition of the room was unacceptable and clearly not suitable for guests. When I raised a complaint, instead of resolving the issue properly, I was asked to upgrade to a superior room at additional cost. After moving to the superior room, the experience did not improve. There was no proper response or assistance from the front desk staff. Furthermore, the room did not have hot water and lacked basic expected amenities. This level of service and hygiene is extremely disappointing. I expect an explanation for this inconvenience and appropriate compensation for the discomfort caused. I look forward to your prompt response.

    Travel Month: Feb 2026

    Room: Superior Room with Balcony ( SEA FACING)

    1.0

    Terrible Stay

    swatishree n.solo

    The experience was really really horrible because they didn't give the proper bill. We have gone on a business trip and we need a proper bill for submitting in our companies. But what they did they just reduce our amount and they are giving a fake bill. Not bill but they are deductingand other things they are deducting and they are giving a different bill. But we told them that why you are reducing for GST claiming e. Works of amount or GST amount, they are simply the customer. We had a big fight for one hour and at the last they didn't give us the proper bill which we have paid in Makemytrip and as per the company rule we should get the same bill. But we didn't get it OK and it has a very bad bad behaviour by the managers which is just and we we are 3 people and it was really a bad experience and going to.

    Travel Month: Jan 2026

    Room: Executive Room ( NON SEA FACING)

    2.0

    Poor Stay

    karthick s.family with 1 kid

    Worst service I am not satisfied with their hospitality. Don't suggest this hotel to anyone.

    Travel Month: Jan 2026

    Room: Superior Room with Balcony ( SEA FACING)

    1.0

    horrible vacation choice for a family

    karthik s.family with 1 kid

    The location is 100 metres from the beach and doesn't have parking for its customers. There is no restaurant within the hotel. There is a daily supply of breakfast from A2B and the menu is repetitive. There is no option for tea or coffee. The size of the bed is too small for a couple and child. The rooms are very unclean and there is no cleaning unless you specifically insist. There are water leaks from the AC, no warm water, and the walls have peeling paint and haven't had any cleaning in ages.

    Travel Month: Dec 2025 (3-Night Stay)

    Room: Superior Room with Balcony ( SEA FACING)

    3.0

    Average Stay

    vusikarla s.

    Breakfast they mentioned as it is free but it is very limited. the water bottle is 500 ml charged 30 rs just beside the cafe we get 1 ltr for 20 rupees. Hot water was available only for limited time Not good for families as they don't have control on drunkards AC didn't work properly Pros : Internet is good at the hotel Very close to the beach

    Travel Month: Nov 2025

    Room: Executive Room ( NON SEA FACING)

    1.0

    0 star hotel , poor experience

    divyendu r.family with 1 kid

    I recently stayed at this hotel and had a very disappointing experience. The room was poorly maintained, there were cockroaches, the bathroom lock was broken and I even got stuck inside, the fan wasn’t working, and most of the fixtures were rusted, broken, or covered in fungus. The linens were also badly stained. This place deserves 0 stars.

    Travel Month: Nov 2025

    Room: Executive Room ( NON SEA FACING)

    1.0

    Terrible Stay

    tanima p.family with 2 kids

    Hotel Service is horrible,In executive room there is no ventilation..totally damp floor, without AC you cannot stay ..the water is coming from floor and wall..the hotel we cannot be a Three star hotel at all..no amenities has been provided as per the written.. complementary breakfast also we have to beg..then at last they have given very late.

    Travel Month: Oct 2025

    Room: Executive Room ( NON SEA FACING)

    • user photos
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    • user photos
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    2.0

    Service is horrible. Room standard is absolutely poor as compared to the taff

    sriya c.couple

    Not superior room, only side sea view, dirty small room, toilet is small and dirty, tea not provided

    Travel Month: Sep 2025 (5-Night Stay)

    Room: Superior Room with Balcony ( SEA FACING)

    1.0

    Say No To Lotus View Hotel Pond

    prakash k.couple

    Complaint Regarding Terrible Stay at Lotus Bay View Hotel Dear MakeMyTrip Customer Care, I am writing to formally bring to your attention the extremely disappointing experience I had during my recent stay at Lotus Bay View Hotel, which was booked through your platform. At the time of booking, the hotel was described as comfortable and well-maintained, but my actual experience was completely the opposite. The problems I faced included: Poor Room Condition: The room was unclean, with stained linens, damp walls, and an unpleasant odor. The furniture was old and damaged, making the stay very uncomfortable. Bathroom Issues: The bathroom was unhygienic, with leaking taps, broken fittings, and no proper hot water supply. Housekeeping & Cleanliness: Despite multiple requests, the housekeeping staff did not attend to the room regularly. Basic toiletries and clean towels were not clean, bedsheets were having blood stains, rooms full of cockroach and bedbugs. No House Keeping Staff were seen in entire stay in my floor washroom door was full of termites and water leakage from aur conditioner. No Fans in the room and no window for basic ventilation. completely dissatisfied with my stay and make my trip didn't provide any quick response to address my issue as well. Disheartening & Dissatisfied prakash Kumar I request you to kindly look into this matter and take strict action against the hotel for misleading representations and poor service. I would also like to request appropriate compensation/refund for the discomfort and inconvenience caused. I look forward to your prompt response and resolution of this issue. Sincerely, [Your Full Name] [Your Booking ID] [Your Contact Information] --- Would you like me to make this letter more formal for escalation (like to senior management/legal team) or more direct and demanding for a quick refund?

    Travel Month: Sep 2025

    Room: Executive Room ( NON SEA FACING)

    1.0

    Not a tall worth of mo

    pushpendra u.family with 1 kid

    I was very disappointed with my stay at this hotel. The property is poorly maintained – the rooms were not clean, basic facilities were broken, and overall hygiene was lacking. The service also felt unprofessional and unresponsive to concerns. Definitely not worth the price, and I would not recommend this place unless major improvements are made.

    Travel Month: Sep 2025

    Room: Superior Room with Balcony ( SEA FACING)

    3.0

    no car parking place

    darshan y.couple

    No proper car parking place

    Travel Month: Sep 2025

    Room: Superior Room with Balcony ( SEA FACING)

    3.0

    Average Stay

    pranav s.

    Food was bought from outside vendor. Outside room it was so noisy. Bed was not good. Lights were not proper.

    Travel Month: Jul 2025

    Room: Superior Room with Balcony ( SEA FACING)

    4.0

    trip review

    vaijayanta s.family with 1 kid

    Good place just next to the beach. Very friendly staffs. Only issue is they do not have a private parking space

    Travel Month: Jun 2025

    Room: Executive Room ( NON SEA FACING)

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