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Luxury Property Inspired by the Maratha Dynasty

Review Of ITC Maratha - A Luxury Collection Hotel0123401234

Andheri East, Mumbai | 1.1 km drive to T2 - Chhatrapati Shivaji Airport

    User Rating & Reviews

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    4.4
    Excellent

    5970 Ratings

    excellent
    64%
    very good
    21%
    average
    8%
    poor
    3%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 3
    • 5
    • 4
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Hospitality4.4
    • Facilities4.4
    • Food4.3
    • Room4.5
    • Cleanliness4.6
    • Value For Money4.2
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    Review Summary

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    • Luxurious property with royal architecture, stunning decor, and exquisite ambiance.
    • Excellent service and hospitality, with staff known for being extremely helpful and attentive.
    • Sumptuous buffet breakfast and dining offerings, particularly renowned for Peshawari and Dum Pukht restaurants.
    • Conveniently located just minutes from Mumbai International Airport.
    Read more

    Sort by:

    Positive first
    5.0

    Amazing stay

    om k.family with 1 kid

    It was great stay, amazing food and room was comfortable and services were good. Location was near to airport.

    Travel Month: Jul 2026

    Room: Executive Club Double

    3.0

    HOTEL REQUIRES RENOVATION ROOMS ARE POOR

    rishabh j.business

    It was just an average stay. The property is very old and the rooms and washroom require maintenance and renovation is highly recommended for this property. Food is average, breakfast is also average, service is good and the staff is courteous. Hotel is clean and hygienic, but it is not value for money. Furniture is very old and foam of sofa has gone.

    Travel Month: Jul 2026

    Room: Executive Club Double

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    ITC Maratha - A Luxury Collection Hotel has replied on Wed Jul 22 11:21:08 IST 2026

    Dear Guest, Namaste! Thank you for taking the time to give your feedback. We are very sorry to learn of your experience at ITC Maratha and the entire team extends our sincere apologies. Your feedback regarding the upkeep and dining experience has been noted and necessary actions will be taken. Your comments have received our strictest priority and sternest attention. Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. We urge you to please treat the experience in aberration and give us an opportunity to serve you in the near future as well. We look forward to welcoming you soon for another enriching experience. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha

    5.0

    Excellent Stay

    vikram s.

    We stayed at Hotel Grand Maratha, Mumbai over the last weekend and had a fantastic experience. The highlight for us was Sunday - we spent almost the entire day at the bar, sitting and relaxing with drinks from noon till 9 pm. The staff was very attentive and courteous throughout, never making us feel rushed. We also had a great meal at their restaurant Peshawar. The food was authentic and delicious. Breakfast on all days was sumptuous and very well laid out with a great variety to choose from. Everything was fresh and well presented. A special mention must be made for the beds - extremely comfortable. We had a very restful sleep, which is so important when you are traveling. Overall, excellent hospitality and great value. Will definitely stay again and highly recommend! Vikram Sood

    Travel Month: Jul 2026

    Room: Executive Club Exclusive

    ITC Maratha - A Luxury Collection Hotel has replied on Tue Jul 14 11:11:39 IST 2026

    Dear Mr. Sood, Namaste! Thank you for sharing such a wonderful review of your stay at ITC Maratha. We are delighted to know that you had a fantastic experience with us and that our team succeeded in creating the signature 'WOW' experience we strive to deliver for every guest. It is especially gratifying to learn that you enjoyed a relaxed afternoon and evening at our bar, where our associates ensured attentive and courteous service throughout. We are also pleased that you relished your dining experience at Peshawri, known for its authentic North-West Frontier cuisine and iconic signature dishes. Your appreciation of our lavish breakfast spread, as well as the quality, freshness, and variety on offer, is truly encouraging. Creating memorable experiences through thoughtful hospitality remains at the heart of everything we do. Thank you once again for your kind recommendation and generous feedback. We look forward to welcoming you back soon for another memorable stay and a renewed WOW experience at ITC Maratha. Responsibly yours, Bhagwan Balani General Manager – ITC Maratha

    5.0

    Live like king

    vinod k.couple

    Stay was comfortable, staff is very friendly and nice. Food is fantastic. A quality stay and food combination

    Travel Month: Jul 2026

    Room: Executive Club Double

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    ITC Maratha - A Luxury Collection Hotel has replied on Mon Jul 13 09:16:53 IST 2026

    Dear Mr. Vinod, Namaste! Thank you so much for your kind ratings on this forum. We, at ITC Maratha, strive to pamper guests with the perfect 'WOW' experience. It is great to know that you loved everything about our hotel and carried back memories of a comfortable stay. We look forward to welcoming you soon for another enriching experience! Responsibly yours, Bhagwan Balani General Manager – ITC Maratha

    4.0

    Good Stay

    priyanka m.couple

    Property is good, service is excellent. The breakfast buffet (complimentary) is average. The sweet bread section was hard.

    Travel Month: Jul 2026

    Room: Towers Double

    ITC Maratha - A Luxury Collection Hotel has replied on Mon Jul 06 09:11:08 IST 2026

    Dear Ms. Mishra, Namaste! Thank you for taking the time to give your feedback. We are very sorry to learn of your dining experience at ITC Maratha and the entire team extends our sincere apologies. Your feedback has been noted and necessary actionswill be taken, your comment has received our strictest priority and sternest attention. Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. We urge you to please treat the experience in aberration and give us an opportunity to serve you in the near future as well. We look forward to welcoming you soon for another enriching experience! Responsibly yours, Bhagwan Balani General Manager – ITC Maratha

    2.0

    ITC Maratha Stayperiece

    prashant r.family with 1 kid

    The laundry is pre-mature does not even have basic standards in quality, the housekeeping has or knows not what is bath salt and bath pillow, the 0 service robotically apologizes without informing the delay in housekeeping delivery, almost all the food is cold and repetitive, the worst poori I ever had first time seeing the black puri, the bathroom is worn out, the people are good at serving and friendly. The area is uber traffic and quite dirty not the standard ITC we’ve expected. Not worth the money spent.

    Travel Month: Jun 2026 (3-Night Stay)

    Room: Executive Club Double

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    ITC Maratha - A Luxury Collection Hotel has replied on Sat Jun 27 09:41:35 IST 2026

    Dear Guest, Namaste! Thank you for taking the time to give your feedback. We are very sorry to learn of your laundry, housekeeping & dining experience at ITC Maratha and the entire team extends our sincere apologies. Your feedback has been noted and necessary actions will be taken. Your comment has received our strictest priority and sternest attention. Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. We urge you to please treat the experience in aberration and give us an opportunity to serve you in the near future as well. We look forward to welcoming you soon for another enriching experience! Responsibly yours, Bhagwan Balani General Manager – ITC Maratha

    5.0

    Excellent Stay

    siddhi r.family

    Earlier we booked a one night stay for my daughter’s birthday. Our stay was so comforting and pretty good that we extended it for one more night. The property is good with pretty much good and peaceful vibes. Staff is very humble, friendly. Rooms are clean, well maintained with all the amenities. Food is great our 2 days stay included breakfast, dinner and luxury hours. Our overall it was a pleasant experience.

    Travel Month: Jun 2026

    Room: Towers Double

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    ITC Maratha - A Luxury Collection Hotel has replied on Wed Jun 24 17:29:59 IST 2026

    Dear Harshit Bhargava, Thank you for sharing your thoughts with us. We're glad to hear you found our rooms clean and our staff friendly, but we’re sorry to learn about the parking issues and the inconvenience during the rains. We appreciate your feedback about the amenities in the room and the checkout experience; we’ll definitely look into those matters. Your insights help us improve, and we hope to provide a better experience next time. .

    4.0

    Poor Air conditioning in room.

    vishal p.family with 2 kids

    Service & Food were excellent. Rooms were small. Air conditioning in the room was totally inadequate.

    Travel Month: May 2026

    Room: Towers Double

    ITC Maratha - A Luxury Collection Hotel has replied on Thu Jun 11 10:27:47 IST 2026

    Dear Guest, Namaste! Thank you for taking the time to give your feedback. We are very sorry to learn of your room experience at ITC Maratha and the entire team extends our sincere apologies. Your feedback has been noted and necessary actions will be taken, your comment has received our strictest priority and sternest attention. Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. We urge you to please treat the experience in aberration and give us an opportunity to serve you in the near future as well. We look forward to welcoming you soon for another enriching experience! Responsibly yours, Bhagwan Balani General Manager – ITC Maratha

    5.0

    MMT is great platform for travel needs :ITC Maratha a unique property

    akshaykumar p.group

    Great Ambience, exceptional food, superb service, Cozy rooms, Service was excellent but a little costly, location is not good

    Travel Month: Jun 2026

    Room: ITC One Double

    ITC Maratha - A Luxury Collection Hotel has replied on Wed Jun 10 10:31:12 IST 2026

    Dear Guest, Namaste! Thank you so much for your kind feedback regarding your recent visit to our Hotel. We, at ITC Maratha, strive to pamper guests with the perfect 'WOW' experience. It is great to know that you loved everything about our hotel and carried back memories of a comfortable stay. We look forward to welcoming you soon for another enriching experience! Responsibly yours, Bhagwan Balani General Manager – ITC Maratha

    5.0

    Excellent stay

    sandeep b.family with 1 kid

    Our stay was very good, the room was clean and hygienic. The hospitality of staff from entrance to exit is appreciable. The housekeeping staff service appreciated. Our son had a wonderful time at the pool. We enjoyed the food, as well.

    Travel Month: May 2026

    Room: Executive Club Double

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    ITC Maratha - A Luxury Collection Hotel has replied on Mon Jun 08 17:30:13 IST 2026

    Dear Guest, Namaste! Thank you so much for your kind feedback regarding your recent visit to our Hotel. We, at ITC Maratha, strive to pamper guests with the perfect 'WOW' experience. It is great to know that you loved everything about our hotel and carried back memories of a comfortable stay. We look forward to welcoming you soon for another enriching experience! Responsibly yours, Bhagwan Balani General Manager – ITC Maratha

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