My Feedback:
The food was very good, and I was particularly impressed with the hospitality. The staff were friendly, courteous, and responsive. Whenever we raised an issue, they treated it as a priority and made genuine efforts to resolve it.
However, I was disappointed with the valet parking experience and the overall parking arrangements. I used the valet parking service, and my car remained in the hotel parking area for two days. When I collected my car today, I found a significant amount of pigeon droppings all over the vehicle.
When I brought this to the hotel's attention, I was told that there are many pigeons in the parking area. I understand that pigeons may be difficult to control, but if the hotel is aware of this issue, the car should at least be cleaned before being handed back to the guest.
Instead, I was told that I could get the car cleaned at a nearby car wash. I don't think this is an appropriate solution, especially after using the hotel's valet parking service. At the very least, the hotel should have arrangements in place to inspect and clean vehicles before handing them back to guests, particularly when they have been parked for multiple days.
I also felt that the security arrangements were not quite at the level I would expect from a five-star hotel.
Overall, the hospitality and food were excellent, and the staff were very helpful. However, the valet parking experience and the lack of proper vehicle care during the stay were disappointing. I hope the management will look into this issue and take appropriate measures to improve the parking and valet service for future guests.
Hyatt Regency Jaipur Mansarovar has replied on Fri Aug 21 16:04:58 IST 2026
Dear Guest,
Thank you for sharing your detailed feedback. We are delighted to know that you enjoyed our culinary offerings and experienced the warm hospitality of our team. It is particularly encouraging to hear that our colleagues were responsive and attentive throughout your stay.
At the same time, we sincerely regret the inconvenience caused with the valet parking experience. Please accept our apologies for the condition in which your vehicle was returned. We understand your disappointment, and your feedback regarding vehicle care and parking arrangements has been noted and shared with the concerned teams for review. We also appreciate your comments regarding the security arrangements and will take them into consideration as we continue to enhance our guest experience.
Thank you for bringing these matters to our attention. Your feedback is invaluable, and we look forward to the opportunity of welcoming you back for a more seamless experience in the future.
Stay Connected,
Naveen Yadav
General Manager