Hi, I would like to say that the property is extremely beautiful. The rooms are spacious, and some of the rooms also have river view which was not seen in the pictures, but it does have river view from the balcony. Also, the quality of the housekeeping is very humble and professional. The infrastructure in the property is really good. Plus, if you use the cafe, it is so beautifully decorated that you would love it. The food taste is also really good. I will share one experience where I got drenched in rain after checkout, and I came back and they allowed me to take a shower and get freshened up before I took my bus journey to Delhi. So, that was really kind on their end, and I am so thankful for it. I really think this was beyond just being good to the customers or guests. This is commendable, and everyone should come here, and it's not even that expensive. So, great job, excellent work. The lady at the reception is exceptionally good at service.
Hotel Royal Castle
Dear Guest,
Thank you so much for your wonderful feedback. We’re truly glad to hear that you enjoyed the beauty of the property, the spacious rooms, and the river view from the balcony—it means a lot to us.
Your kind words about our housekeeping team, infrastructure, and café are greatly appreciated. We always aim to create a comfortable and memorable experience for our guests, and it’s heartening to know that you loved the ambiance and food as well.
We’re especially touched by your mention of the post-checkout experience. It’s our small way of ensuring our guests feel cared for, even after their stay ends. Your appreciation for this gesture truly motivates our entire team.
We will also make sure to pass on your compliments to our reception staff—she’ll be delighted to hear this.
Thank you once again for your recommendation. We look forward to welcoming you back soon!