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Review Of Hotel Imperial0123401234

Ujjain - Indore Road, Ujjain | 2 km drive to Mahakaleshwar Jyotirlinga

    User Rating & Reviews

    • everyone
    • group
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    • solo
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    • family
    3.8
    Very Good

    1187 Ratings, 740 Reviews

    excellent
    39%
    very good
    29%
    average
    16%
    poor
    7%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 5
    • 3
    • 2
    • 4
    • 1
    • 3
    • 3
    • 1

    Rating Categories

    • Location4.2
    • Cleanliness4.0
    • Room4.1
    • Food4.0
    • Hospitality4.0
    • Value For Money4.0
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    Review Summary

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    • Convenient Location near Ujjain Mahakaleshwar Temple
    • Spacious and Clean Rooms with Good Amenities
    • Delicious and Hygienic Food with Variety
    • Courteous and Helpful Staff Providing Good Service
    Read more

    Sort by:

    Positive first
    4.0

    Good Stay

    endula r.group

    The hotel is good and fine only the service is not good. The restaurant food is fine

    Travel Month: Mar 2026

    Room: Deluxe Room

    3.0

    Average Stay

    seema b.family

    Booked prior by one day as the hotel denied early check in. At check in at room no 206, at around 9 AM, the door couldn't get opened. Another key card was brought from reception but didn't work. Finally we were allotted room no 211. The dustbin in the room was filled with garbage. The handwash dispenser was broken. The door of the bathroom was not getting closed properly. Hotel is good but requires proper maintenance.

    Travel Month: Mar 2026

    Room: Deluxe Room

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    2.0

    Poor Stay

    pradeep s.family with 1 kid

    Facilities and services are not satisfactory and accordingly room charges are too high.

    Travel Month: Mar 2026

    Room: Deluxe Room

    4.0

    good experience with it and

    ashok b.family with 2 kids

    It was good location to enjoy and mahakal darshan in near by place good experience with it and its staff

    Travel Month: Mar 2026

    Room: Standard Room

    1.0

    Terrible Stay

    ajay v.couple

    we were in ujjain for mahakal ji darshan. we expect sanatan sthal in dharm nagari to sleep, but this propertythey were not friendly about information of darshan timings and details. bed was the worst.

    Travel Month: Mar 2026

    Room: Standard Room

    3.0

    Average Stay

    atul s.family with 1 kid

    Food is not good. Same gravy is used in all the dishes. Taste will be the same even if you change the dish. Marriage functions make it worse to stay there as the music will be too loud.

    Travel Month: Mar 2026

    Room: Standard Room

    5.0

    Good experience, visit again in future

    anjali w.family with 1 kid

    It was awesome stay in hotel imperial. I will definitely visit again in future. Ambience is beautiful and food is delicious. I like a breakfast as well.

    Travel Month: Mar 2026

    Room: Standard Room

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    3.0

    Average Stay

    aditya d.couple

    Property needs renovation specially rooms + staff needs training how to deal with customer. Reached little late nyt & dey had almost sold my room to some 1 else without confirming to me !!

    Travel Month: Feb 2026 (3-Night Stay)

    Room: Standard Room

    Hotel Imperial has replied on Fri Mar 06 17:49:57 IST 2026

    Dear Mr Aditya D Nagarsenkar,We apologize for the issues you faced with the room and staff behavior. Your concerns have been noted, and we will work on improving both the property and staff training to ensure a better experience for our guests.

    3.0

    Average Stay

    anil.family

    Property location and food are the primary reasons for staying at this property. Amenities and services are not up to the mark. The washroom can be cleaner and properly ventilated.

    Travel Month: Feb 2026

    Room: Deluxe Room

    Hotel Imperial has replied on Fri Mar 06 17:50:34 IST 2026

    Dear Mr Anil Mathur, Thank you for sharing your feedback. We are glad to hear that you liked the location and food. We apologize for the cleanliness and amenities issues and will work on improving these aspects to provide a better experience.

    5.0

    Excellent Stay

    sumit u.family

    The room was spacious, clean, and well-maintained. The property is conveniently located near Ujala Temple and Ujjain Bus Stop, approximately 1.5 km away. The food and breakfast were absolutely delicious. While they do have a swimming pool, unfortunately, I didn’t have time to enjoy it. One suggestion would be to offer more variety in the breakfast menu, which would make the experience even better. Overall, I highly recommend this property for families and couples alike.

    Travel Month: Feb 2026

    Room: Deluxe Room

    Hotel Imperial has replied on Fri Mar 06 17:51:26 IST 2026

    Dear Mr Sumit Utekar, Thank you for sharing your feedback. We are delighted to hear that you had a great stay and appreciated the room, location, and food. Your suggestion for more variety in the breakfast menu has been noted, and we will work on improving it. We look forward to welcoming you again.

    5.0

    Excellent Stay

    darshan j.family

    Room was neat and clean, service was good. Breakfast is food. Hotel is divided in 2 parts Imperial and Imperial Grand, both are good.

    Travel Month: Jan 2026 (3-Night Stay)

    Room: Standard Room

    Hotel Imperial has replied on Fri Mar 06 17:53:07 IST 2026

    Dear Mr Darshan Joshi, Thank you for sharing your feedback. We are thrilled to hear that you had an excellent stay and enjoyed the cleanliness, service, and food. We appreciate your comments about both Imperial and Imperial Grand. We look forward to welcoming you again.

    3.0

    Average Stay

    nandan a.family

    Location, room size, amenities are good. Service and hospitality are average and need a lot of improvement. Not with the price. Food can be better.

    Travel Month: Jan 2026

    Room: Suite Room

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    Hotel Imperial has replied on Fri Mar 06 17:57:03 IST 2026

    Dear Mr Nandan Aphle, Thank you for sharing your feedback. We are glad to hear that you appreciated the location, room size, and amenities. We apologize for the service and food not meeting your expectations and will work on improving these aspects for a better experience.

    4.0

    Good Stay

    neelam s.

    Hotel is centrally located, restaurant had good quality food. The standard rooms were compact and functional, the hotel can ensure giving handtowels in future

    Travel Month: Jan 2026

    Room: Standard Room

    Hotel Imperial

    Dear Ms Neelam Saini, Thank you for sharing your feedback. We are glad to hear that you enjoyed the location and food. We appreciate your suggestion regarding hand towels and will ensure that they are provided in the future. We look forward to welcoming you again.

    4.0

    Good Stay

    vishal m.family with 1 kid

    It was a good property. Location is fine. Stay was comfortable. Food was delicious. Room Services need more improvement. There was much delayed services, few bathroom doors required repair. Overall it was excellent property.

    Travel Month: Jan 2026

    Room: Standard Room

    Hotel Imperial has replied on Thu Jan 22 17:23:08 IST 2026

    Dear Mr Vishal Mistry, Thank you for your feedback. We’re happy to know you enjoyed the stay, location, and food. Your suggestions regarding room service and maintenance are noted, and we’ll work on improving them.

    4.0

    Good Stay

    vinit s.family with 1 kid

    I had a pleasant stay at the property. The location is convenient and easily accessible, making it suitable for both business and leisure travel. The food served was good in quality and taste, with decent variety. The rooms were clean, comfortable, and well maintained. The staff was courteous and supportive throughout the stay. Overall, the property offers good facilities and a comfortable experience.

    Travel Month: Jan 2026

    Room: Deluxe Room

    Hotel Imperial has replied on Thu Jan 22 17:26:52 IST 2026

    Dear Mr Vinit Sinha, Thank you for your kind feedback. We’re delighted to know you had a pleasant stay and appreciated our location, food, rooms, and courteous staff. We look forward to welcoming you again soon.

    4.0

    satisfactory

    vandana s.family

    Staff is good but needs to be more polished. Prompt service. Food was good. Suit is not up to the mark.

    Travel Month: Jan 2026

    Room: Suite Room

    Hotel Imperial has replied on Thu Jan 22 17:28:47 IST 2026

    Dear Mr Vandana Singh, Thank you for your feedback. We appreciate your kind words about our staff, service, and food. Your comments regarding the suite have been noted, and we will work on improving it to serve you better.

    4.0

    Good Stay

    vidya k.couple

    The hotel is really good with all amenities. Also the spread of complimentary breakfast was good. The staff were very helpful. Would highly recommend this place.

    Travel Month: Dec 2025

    Room: Deluxe Room

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    Hotel Imperial has replied on Thu Jan 22 17:30:26 IST 2026

    Dear Mr Vidya Kumar, Thank you for your kind words. We’re glad you enjoyed our amenities, breakfast spread, and helpful staff. We truly appreciate your recommendation and look forward to welcoming you again.

    1.0

    worst hotel ever

    aman s.family with 1 kid

    Property management & their rooms was poor. Local beds foam, stained bedsheets, stained towels - small bathrooms with improper water taps. Overall poor experience.

    Travel Month: Dec 2025

    Room: Deluxe Room

    Hotel Imperial has replied on Thu Jan 22 17:32:12 IST 2026

    Dear Mr Aman Singh, Thank you for sharing your feedback. We regret that your experience did not meet expectations and sincerely apologise for the issues highlighted. Your comments have been shared with the concerned team, and we are working on immediate improvements. We hope to serve you better in the future.

    5.0

    Excellent Stay

    vikrant t.family

    Best place to stay during Ujjain Mahakaleshwar darshan. The hotel is well maintained and the staff is good. The food is nice & tasty. We had a pleasant stay at Hotel Imperial during our Ujjain Mahakaleshwar spiritual darshan. Jai Mahakal 🙏

    Travel Month: Dec 2025

    Room: Deluxe Room

    5.0

    Best Hotel

    vishal h.family with 1 kid

    This is my second stay at this property this year, in Feb I stayed at Imperial Grand and this time in Imperial, believe me it's worth every penny. Rooms are tidy and clean, staff was super supportive. While I was about to checkout at 4 in the morning, they gave me an option for tea and coffee with light breakfast. Food is mind-blowing. If you are travelling to Ujjain, this is the best hotel to stay.

    Travel Month: Dec 2025

    Room: Deluxe Room

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    Hotel Imperial has replied on Thu Jan 22 17:34:23 IST 2026

    Dear Mr Vishal Hasija, Thank you for your wonderful feedback and for choosing us again. We’re delighted to know you enjoyed the rooms, food, and our team’s support. Your kind recommendation truly means a lot to us. We look forward to welcoming you again.

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