Review Of Hotel Duke

Worst experience. Terrible hotel. Room was unclean, staffs were rude. No room service. Even after paying a good amount for a room, what we got was an old poorly maintained, unclean room. We asked for a bottle of drinking water through room service and waited for 30 minutes and no one came. Totally disappointed and will never recommend to anyone.

Room AC unit cooling not satisfactory. Room interior not looking good. Complimentary breakfast good taste. Roadside sound of vehicles will disturb all overnight.

Booked AC room and AC was out of service. Only fan was working. Simply wasted AC charge extra. When I asked them they argued for no reason and said we must have told them at first. But I already told one man at front office at first and he said he will send one guy to room soon to make it ready. But no one came. And at last one lady argued with me at front office at the time of check out.

Location is good Poor hygiene Dirty bathroom and very old. Not maintained Parking is limited.

Nothing good for this hotel. AC not working, arrogant attitude,delayed response. Will urge all to avoid

First of all the room is not clean, there is no room service.. AC is not working.. they won't consider you.. Even you have baby or kids, they will not bother you. , they give only Idly and dosa options even they have fried rice and other items for Dinner.

The hotel is on the road and a prime location and walkable distance from Railway station and to Madurai Meenakshi temple. The room beds are comfortable, the AC is good. Complimentary Breakfast is very good quality and no limited quantity. There is no exhaust fan in the washroom which is very poor. At the cost of 2000 + you should improve this on priority.

Room is very congested and also very poor cleanliness, bathroom mirror is like a fog appearing, also many mosquitoes in AC room can’t sleep, The lift was itself like a coffin, I am so much afraid after getting into the lift it feels like someone manually pulled it from the ground, totally it was the poor experience.

The room was decent. However, there was no hot water and toiletries provided. It is fine as it is summer, would be a bit difficult in winter.

The hotel is good location, just 2km from Meenakshi temple. Facilities are ok, but we found 2 problems - We have been told that hot water will come from morning 3am. But it has not come at all. We had to take bath with cold water only. Another issue was the room was not clean. There was complimentary breakfast which was very good.