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You are booking hotel for more than 90 days

Review Of Hotel Duke

Madurai Main, Madurai | 13 minutes walk to Meenakshi Amman Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    1101 Ratings, 620 Reviews

    excellent
    15%
    very good
    28%
    average
    26%
    poor
    14%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 3
    • 1
    • 3
    • 3
    • 1
    • 1
    • 3
    • 4

    Rating Categories

    • Location3.8
    • Cleanliness3.1
    • Room3.2
    • Value For Money3.2
    • Food3.7
    • Security3.6
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Room AC unit cooling not satisfactory
    • Compliments for complimentary breakfast, good taste
    • Poor hygiene and dirty bathrooms reported
    • Rude staff and delayed responses in service noted
    Read more

    Sort by:

    Positive first
    1.0

    Terrible Stay

    jinson.group

    Worst experience. Terrible hotel. Room was unclean, staffs were rude. No room service. Even after paying a good amount for a room, what we got was an old poorly maintained, unclean room. We asked for a bottle of drinking water through room service and waited for 30 minutes and no one came. Totally disappointed and will never recommend to anyone.

    Travel Month: Jun 2026

    Room: Classic AC

    3.0

    Average Stay

    senthilkumar a.family with 2 kids

    Room AC unit cooling not satisfactory. Room interior not looking good. Complimentary breakfast good taste. Roadside sound of vehicles will disturb all overnight.

    Travel Month: May 2026

    Room: 4 Bed AC

    1.0

    Terrible Stay

    amith v.family with 1 kid

    Booked AC room and AC was out of service. Only fan was working. Simply wasted AC charge extra. When I asked them they argued for no reason and said we must have told them at first. But I already told one man at front office at first and he said he will send one guy to room soon to make it ready. But no one came. And at last one lady argued with me at front office at the time of check out.

    Travel Month: Apr 2026

    Room: Classic AC

    1.0

    Terrible Stay

    nishant k.family with 1 kid

    Location is good Poor hygiene Dirty bathroom and very old. Not maintained Parking is limited.

    Travel Month: Apr 2026

    Room: Deluxe Non AC

    1.0

    Terrible Stay

    ugrasen m.family with 4 kids

    Nothing good for this hotel. AC not working, arrogant attitude,delayed response. Will urge all to avoid

    Travel Month: Mar 2026

    Room: Classic AC

    1.0

    Terrible Stay

    santhakumar s.family with 2 kids

    First of all the room is not clean, there is no room service.. AC is not working.. they won't consider you.. Even you have baby or kids, they will not bother you. , they give only Idly and dosa options even they have fried rice and other items for Dinner.

    Travel Month: Mar 2026 (3-Night Stay)

    Room: Deluxe AC

    3.0

    Location Room and Breakfast review

    b.family

    The hotel is on the road and a prime location and walkable distance from Railway station and to Madurai Meenakshi temple. The room beds are comfortable, the AC is good. Complimentary Breakfast is very good quality and no limited quantity. There is no exhaust fan in the washroom which is very poor. At the cost of 2000 + you should improve this on priority.

    Travel Month: Mar 2026 (4-Night Stay)

    Room: Deluxe AC

    2.0

    Poor Stay

    prasanth p.family with 1 kid

    Room is very congested and also very poor cleanliness, bathroom mirror is like a fog appearing, also many mosquitoes in AC room can’t sleep, The lift was itself like a coffin, I am so much afraid after getting into the lift it feels like someone manually pulled it from the ground, totally it was the poor experience.

    Travel Month: Mar 2026

    Room: Classic AC

    • user photos
    3.0

    Decent Sta

    sai k.group

    The room was decent. However, there was no hot water and toiletries provided. It is fine as it is summer, would be a bit difficult in winter.

    Travel Month: Feb 2026

    Room: Deluxe AC

    4.0

    Good Stay

    raghavendra k.family with 1 kid

    The hotel is good location, just 2km from Meenakshi temple. Facilities are ok, but we found 2 problems - We have been told that hot water will come from morning 3am. But it has not come at all. We had to take bath with cold water only. Another issue was the room was not clean. There was complimentary breakfast which was very good.

    Travel Month: Feb 2026

    Room: Deluxe Non AC

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