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Review Of Grand Palace Hotel and Spa0123401234

Kombaikkadu, Yercaud

    User Rating & Reviews

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    4.2
    Very Good

    2840 Ratings, 1772 Reviews

    excellent
    50%
    very good
    33%
    average
    10%
    poor
    3%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 3
    • 5
    • 5
    • 5
    • 5
    • 4
    • 4
    • 4

    Rating Categories

    • Hospitality4.5
    • Facilities4.2
    • Food4.2
    • Room4.2
    • Cleanliness4.3
    • Value For Money4.1
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    Review Summary

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    • Excellent Location with breathtaking valley views.
    • Friendly and Courteous Staff providing great hospitality.
    • Delicious Breakfast Buffet with variety and tasty options.
    • Beautifully maintained Infinity Pool with stunning vistas.
    Read more

    Sort by:

    Positive first
    1.0

    Terrible Stay

    anil r.family with 2 kids

    Property is under renovation, full of dust from the ongoing work, but food was good. Did not expect the ongoing renovation work.

    Travel Month: Apr 2026

    Room: Sunrise Room

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    5.0

    Excellent Stay

    saravana k.family with 2 kids

    Overall excellent stay. Staff are very kind and love their hospitality. Nice food, very good location. Well maintained property.

    Travel Month: Apr 2026

    Room: Sunrise Room

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    5.0

    Overall Good Stay

    epili k.family with 1 kid

    Overall, I had an excellent stay at Grand Palace Yercurd, really loved the room and the restaurants. The only areas for improvement seem to be in staff training—particularly, helping the team become more agile and ensure they go above and beyond to take good care of guests.

    Travel Month: Apr 2026

    Room: Superior Room With Balcony

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    5.0

    Great views from almost all places at the resort

    roopa m.family with 1 kid

    I loved the views at this property. The buffet breakfast had a good vegetarian spread. The service was good too, although there was a major mix up with the room service, they corrected the mistakes. All in all, a great stay.

    Travel Month: Mar 2026

    Room: Sunrise Room

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    5.0

    Excellent

    prasanth g.family with 1 kid

    Great views. Delicious food. Good service. Specially prepared baby food was cherry on top. Clears toddler parents mind.

    Travel Month: Apr 2026

    Room: Sunrise Room

    4.0

    good place for a gateway with family and friend.

    chirag k.family

    Location is good, food is good. Nice place for weekend. Amenities was good. Service was best. Great view of the mountains

    Travel Month: Mar 2026

    Room: Superior Room With Balcony

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    4.0

    Convenient for families with babies

    prerna s.family

    Good experience, nice breakfast spread. Despite multiple requests for a good room, the ground floor room provided was old and the walls had weathering, but other than that, the experience was good. Complimentary baby food and milk made our stay very relaxing and convenient. 1 rating less only for the old room. Otherwise, it's an excellent stay.

    Travel Month: Mar 2026

    Room: Sunrise Room

    4.0

    Perfect Getaway with Beautiful Infinity Pool

    sachin p.family

    Had a wonderful stay at the resort! The property was beautiful, and we truly had a great time. The food was top-notch—everything we tried was excellent. The highlight of the stay was definitely the infinity pool and the breathtaking viewpoint. One of the best parts is that you can enjoy both sunrise and sunset right from the property, which made the experience even more special. Overall, it was a memorable and relaxing getaway. Highly recommended!

    Travel Month: Mar 2026

    Room: Superior Room With Balcony

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    5.0

    Kid friendly and pleasant stay.

    sekar r.family with 1 kid

    I discovered this place through Perplexity, went through the reviews, and decided to book it. We had a very pleasant experience. The hospitality was excellent — the staff were warm, attentive, and treated guests very well. The resort is very kid-friendly and perfect for a peaceful family getaway. The rooms were clean, well-maintained, and comfortable. Room service was prompt and reliable. The food options within the resort were quite good, and we especially appreciated their thoughtful touches for families — we could request milk for our child at any time, and they even provided complimentary kid-friendly meals for lunch and dinner. Breakfast was also complimentary for guests. Overall, it was a clean, comfortable, and family-friendly stay. Would definitely recommend it for families looking for a relaxed vacation.

    Travel Month: Mar 2026

    Room: Superior Room With Balcony

    Grand Palace Hotel and Spa has replied on Wed Mar 11 14:32:03 IST 2026

    Dear Sekar, Thank you for sharing your wonderful experience at Grand Palace Hotel - Yercaud! It’s heartwarming to hear that you found our hospitality and kid-friendly atmosphere to be perfect for your family getaway. We're delighted that you enjoyed the clean and comfortable rooms, along with the thoughtful touches for families. Your recommendation means a lot to us, and we hope to welcome you back for another relaxing stay in the future! Manikandan Venkadasalapathi, Operations Manager.

    3.0

    Average Stay

    ankur j.group

    It was just okay, not much amenities. Swimming pool was under maintenance and with the charges of stay per day, didn't find worth.

    Travel Month: Feb 2026

    Room: Sunrise Room

    Grand Palace Hotel and Spa has replied on Thu Mar 05 19:27:19 IST 2026

    Dear Ankur, Thank you for sharing your thoughts. We're sorry to hear that your stay at Grand Palace Hotel - Yercaud did not meet your expectations, especially regarding the amenities and the swimming pool. Your feedback is valuable, and we'll take it into consideration as we continually strive to enhance our guest experience. Manikandan Venkadasalapathi, Operations Manager.

    4.0

    Great location. Good stay

    siddharth a.group

    Stayed here for a weekend. This resort is excellently located with lots of fun activities for kids. The view from the resort is breathtaking. Would have given it a 5 star rating, if it would have not been for poor service of the restaurant and the closed swimming pool (for which no notification was provided at booking).

    Travel Month: Feb 2026

    Room: Sunrise Room

    Grand Palace Hotel and Spa has replied on Tue Mar 03 16:09:16 IST 2026

    Dear Siddharth, Thank you for sharing your experience. We're thrilled to hear that you enjoyed our location and the activities we offer for kids. We sincerely apologize for the issues you faced with the restaurant service and the closed swimming pool. Your feedback is invaluable, and we will work to improve these aspects for future guests. We hope to welcome you back to the Grand Palace Hotel - Yercaud for an even better stay. Manikandan Venkadasalapathi, Operations Manager.

    3.0

    Average Stay

    yehuwdah d.family with 4 kids

    very much disappointed with non veg food quality and taste. The overall hospitality was poor when compared to same cost resorts.

    Travel Month: Feb 2026

    Room: Sunrise Room

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    Grand Palace Hotel and Spa has replied on Wed Feb 25 18:24:59 IST 2026

    Dear Yehuwdah, Thank you for your feedback. We're truly sorry to hear about your experience with the food quality and hospitality during your stay at Grand Palace Hotel - Yercaud. Your comments are important to us, and we'll address these concerns with our team to improve our services. We appreciate you bringing this to our attention. Manikandan Venkadasalapathi, Operations Manager.

    4.0

    Good Getaway

    akarsh s.family

    Good stay with efficient staff and well maintained common areas. Rooms have a nice view as the resort is at a good altitude.

    Travel Month: Feb 2026

    Room: Deluxe Room

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    Grand Palace Hotel and Spa has replied on Wed Feb 25 10:01:53 IST 2026

    Dear Akarsh, Thank you for your positive feedback! We're delighted to hear you had a good stay and enjoyed the well-maintained common areas and the beautiful views. Our team works hard to ensure a comfortable experience, and it's wonderful to know you appreciated their efforts. We hope to welcome you back to Grand Palace Hotel - Yercaud soon! Manikandan Venkadasalapathi, Operations Manager.

    5.0

    Excellent Stay

    sofia s.family with 1 kid

    It was really a good experience staying at Grand Palace hotel. Food, ambience, views, hospitality was awesome.

    Travel Month: Feb 2026

    Room: Artist Suite With Bathtub and Balcony

    Grand Palace Hotel and Spa has replied on Fri Feb 20 20:19:40 IST 2026

    Dear Sofia, Thank you for sharing your wonderful experience at Grand Palace Hotel - Yercaud. We're delighted to hear that you enjoyed the food, ambiance, views, and hospitality. Your kind words motivate us to continue providing great service. We look forward to welcoming you back! Manikandan Venkadasalapathi, Operations Manager.

    5.0

    Kid Friendly

    vignesh m.family with 1 kid

    Best location and best hospitality. Food is good but expensive. Some of the activities are not fully functional that was little disappointing otherwise a great place to chill and relax.

    Travel Month: Jan 2026

    Room: Sunrise Room

    Grand Palace Hotel and Spa has replied on Wed Feb 04 15:41:57 IST 2026

    Dear Vignesh, Thank you for your wonderful feedback! We're delighted to hear that you found our location and hospitality to be exceptional. We appreciate your comments about the food pricing and the activities, as they help us enhance our offerings. We hope to welcome you back for another relaxing stay at Grand Palace Hotel - Yercaud soon! Manikandan Venkadasalapathi, Operations Manager.

    5.0

    Excellent Stay

    karthick r.family with 1 kid

    The property location is very close to lake. The valley view from the property is excellent. Value for money.

    Travel Month: Jan 2026

    Room: Sunrise Room

    Grand Palace Hotel and Spa has replied on Mon Feb 02 14:06:58 IST 2026

    Dear Karthick, Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and appreciated the beautiful location and valley view. It means a lot to us that you found value in your experience at Grand Palace Hotel - Yercaud. We hope to welcome you back soon! Manikandan Venkadasalapathi, Operations Manager.

    3.0

    Average Stay

    pradeep k.family with 1 kid

    Not fulfilled the request made during booking

    Travel Month: Jan 2026

    Room: Deluxe Room

    Grand Palace Hotel and Spa has replied on Mon Feb 02 02:55:12 IST 2026

    Dear Pradeep, Thank you for sharing your feedback. We're sorry to hear that your stay did not meet your expectations, especially regarding your booking requests. Your comments are valuable to us, and we’ll work to improve our service in the future. We appreciate your understanding and hope you'll consider staying with us again. Manikandan Venkadasalapathi, Operations Manager.

    5.0

    Excellent

    viji p.family with 4 kids

    The stay and food were great! It would be awesome if heaters were available in winter. we have found the property via makemytrip.

    Travel Month: Jan 2026

    Room: Sunrise Room

    Grand Palace Hotel and Spa has replied on Fri Feb 06 19:26:52 IST 2026

    Dear Viji, Thank you for the wonderful review! We're delighted to hear that you enjoyed your stay and the food at Grand Palace Hotel - Yercaud. We appreciate your suggestion regarding heaters for winter and will certainly take it into consideration. We hope to welcome you back soon! Manikandan Venkadasalapathi, Operations Manager.

    2.0

    Poor Stay

    sahadevan r.couple

    First of all the Hotel is under renovation is big cover up against expectation. Next as mentioned in Room Category (Superior room with balcony) is not 1000SFT room provided. Room service is poor. No Tooth paste in dental kit and will not give if we call for house keeping as well.

    Travel Month: Jan 2026

    Room: Superior Room With Balcony

    Grand Palace Hotel and Spa

    Dear Sahadevan, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay at Grand Palace Hotel - Yercaud. We understand that renovations can impact the overall experience, and we regret that the room did not meet your expectations regarding size and amenities. Your comments about room service and the dental kit will be addressed with the team to ensure improvements in the future. We appreciate your insights as they help us enhance our services. Manikandan Venkadasalapathi, Operations Manager.

    4.0

    Road towards hotel is broken and only 2 storey hotel so not great view

    abhishek k.family with 1 kid

    The road was broken and not well maintained. The hotel is good and near to Yercaud lake. They only have 2 storey buildings so the view is not as expected.

    Travel Month: Jan 2026

    Room: Sunrise Room

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    Grand Palace Hotel and Spa has replied on Thu Jan 29 15:41:18 IST 2026

    Dear Abhishek, Thank you for sharing your feedback. We're glad to hear you found the hotel nice and enjoyed its proximity to Yercaud lake. We understand your concerns regarding the road conditions and the limited view from our two-story building. Your input is valuable, and we will certainly take it into consideration for improvements. Manikandan Venkadasalapathi, Operations Manager.

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