I stayed at this hotel during my visit to Indore. While the security arrangements at the entrance appeared adequate, my overall experience was disappointing.
The biggest concern was the atmosphere on the 6th floor. There was no staff presence or hotel representative visible on the floor, and the area felt isolated and uncomfortable. Walking to the room felt unsettling, and I did not feel particularly safe.
Upon entering the room, there was a strong unpleasant odor coming from the washroom, similar to that of a public restroom. Basic toiletries were not provided, which was unexpected for a hotel of this category. Additionally, the room card slot was not functioning properly, causing inconvenience during the stay.
Ginger is a well-known hospitality brand, so I expected much better standards in terms of maintenance, guest comfort, and overall experience. Unfortunately, the room and floor ambience felt more like an ordinary budget lodging than a branded hotel. I hope the management addresses these concerns and improves the experience for future guests.