Review Of DoubleTree By Hilton Varanasi

DoubleTree By Hilton Varanasi has replied on Thu May 07 17:14:40 IST 2026

Thank you for sharing your feedback. We sincerely regret that your experience did not meet the expectations associated with the Hilton name. We appreciate your comments regarding the services, food quality, and overall upkeep of the property. Please be assured that your concerns have been shared with the respective teams for immediate review and improvement. We value your feedback and hope to have the opportunity to provide you with a much better experience in the future.

DoubleTree By Hilton Varanasi has replied on Tue May 05 15:12:39 IST 2026

Thank you for sharing your feedback. We sincerely regret that your experience did not meet expectations. Please accept our apologies for the inconvenience caused due to cleanliness, lift wait times, and the disturbance from external events. We understand how frustrating this must have been, especially when it impacted your comfort and overall stay. Your concerns regarding the location, service, and food quality are also taken very seriously. We are actively reviewing these issues with our team to ensure better coordination, improved service standards, and a more comfortable experience for our in-house guests. Feedback like yours is important in helping us improve. We truly regret the experience you had and hope you will consider giving us another opportunity in the future to provide you with a much better stay.

DoubleTree By Hilton Varanasi

Thank you so much for your wonderful feedback! We are truly delighted to know that you had such a pleasant experience with us and that you also enjoyed your stay at DoubleTree by Hilton Agra. It’s great to hear that you found our rooms, meals, breakfast, and services to your satisfaction. We are especially happy that you loved our signature warm welcome cookies—and we hope your daughter enjoyed them just as much 😊 Your kind words motivate our entire team to continue delivering memorable experiences to all our guests. We look forward to welcoming you and your family again very soon.

DoubleTree By Hilton Varanasi has replied on Sat Apr 25 17:08:27 IST 2026

Thank you for your kind words! We are delighted to know that you found our property well maintained and enjoyed the excellent service provided by our team. Your appreciation of our courteous staff truly means a lot to us, as we continuously strive to create a warm and comfortable experience for all our guests. We look forward to welcoming you again soon for another great stay. Warm regards,

DoubleTree By Hilton Varanasi

Thank you for sharing your valuable feedback. We’re delighted to know that you appreciated our prime location and enjoyed the food—it truly means a lot to us. At the same time, we sincerely regret the inconvenience you faced due to the limited staff availability, especially with luggage assistance. Your concern has been noted and shared with the concerned team to ensure better staffing and prompt service moving forward. We are committed to improving our guest experience and truly appreciate your understanding. We look forward to welcoming you again for a more seamless and comfortable stay.

DoubleTree By Hilton Varanasi has replied on Thu Apr 23 18:40:08 IST 2026

Thank you for sharing your feedback. We sincerely regret to hear that your experience did not meet expectations, especially regarding the location, bed comfort, AC functionality, and breakfast quality. This is certainly not the standard we strive to deliver. Please be assured that your concerns have been shared with the relevant teams. We will look into the AC issue and bedding comfort on priority, and also review our breakfast offerings to ensure better quality and variety. Your feedback is extremely valuable to us, and we hope you will give us another opportunity to provide you with a much improved experience in the future.

DoubleTree By Hilton Varanasi

Thank you so much for your wonderful feedback and for choosing DoubleTree by Hilton Varanasi as your preferred stay every time you visit the city. We are truly delighted to know that you had an amazing experience with us and that our team could make you feel at home. Your kind words for Anjali Sarkar, Atul Tiwari, Deepa, Champa, and Gaurav mean a lot to us. We will be sure to share your appreciation with them—especially Anjali, who will be thrilled to know she made your stay so special and memorable. It’s wonderful to hear that you enjoyed the welcome gesture and our signature welcome drink—it’s always our aim to create warm and lasting impressions for our guests. We look forward to welcoming you back again for another exceptional stay very soon.

DoubleTree By Hilton Varanasi

Thank you so much for your kind words! We are truly delighted to know that you had an excellent stay and that our team made a positive impression on you. Your appreciation for our staff means a lot to us and motivates us to continue delivering great service. We look forward to welcoming you back again soon for another wonderful experience! 😊

DoubleTree By Hilton Varanasi has replied on Mon Apr 13 12:27:42 IST 2026

Thank you for sharing your valuable feedback. We appreciate your comments regarding the breakfast spread and in-room dining menu. We regret that these aspects did not meet your expectations during your stay. Your observations have been noted, and we are actively reviewing our offerings to enhance both the variety and overall dining experience. Guest feedback like yours helps us improve, and we will certainly work towards providing a more diverse and satisfying menu in the future. We truly value your patronage and look forward to welcoming you again with an improved experience.

DoubleTree By Hilton Varanasi has replied on Tue Apr 14 09:57:04 IST 2026

Dear Guest, Thank you for sharing your feedback with us. We sincerely regret that your recent experience, especially the welcome cookies and food quality, did not meet your expectations. First impressions are extremely important to us, and we are disappointed to learn that we fell short during your arrival experience in Banaras. Your comments regarding the taste of the food and the change in the welcome cookies have been carefully noted and shared with our culinary team for immediate review. We truly value your suggestion about bringing back the earlier version of the cookies, and we will certainly evaluate this. Please be assured that we are committed to improving both the quality and presentation to ensure a much more pleasant and memorable experience for our guests. We hope to have the opportunity to welcome you again and provide you with a significantly improved experience.

DoubleTree By Hilton Varanasi has replied on Wed Apr 08 16:12:16 IST 2026

Thank you for sharing your valuable feedback with us. We are pleased to know that you enjoyed the food and found several aspects of your stay satisfactory. However, we sincerely regret the inconvenience caused due to the smoking room allocation. Please note that we do have designated non-smoking rooms, and we apologize if your preference was not met during your stay. Your feedback has been shared with the concerned team to ensure better attention to guest preferences in the future. We truly appreciate your comments and look forward to welcoming you again for a more comfortable experience

DoubleTree By Hilton Varanasi has replied on Tue Apr 07 12:00:35 IST 2026

Thank you for sharing your feedback. We sincerely regret to hear that your experience did not meet your expectations. Please accept our apologies for the inconvenience caused due to the room condition and missing amenities. This is certainly not the standard we strive to maintain. Your concerns regarding cleanliness, bathroom upkeep, and essential supplies have been noted with utmost seriousness and shared with our housekeeping team for immediate corrective action. We truly value your feedback as it helps us improve our services. We hope you will consider giving us another opportunity to provide you with a much better and comfortable experience in the future.

DoubleTree By Hilton Varanasi has replied on Thu Apr 02 11:43:21 IST 2026

Thank you for choosing Hilton and for sharing such a wonderful review. We are truly delighted to know that you had an amazing stay with us and appreciated the cleanliness of the hotel, prompt services, and the helpfulness of our front desk team. It is especially rewarding to hear your kind words about our Lost & Found team. Honesty, integrity, and guest trust are values we take great pride in, and your experience reflects exactly what we strive to deliver every day. Your appreciation means a lot to our entire team, and we will be sure to share your feedback with them as encouragement to continue providing exceptional service. Thank you once again for your recommendation and kind wishes. We look forward to welcoming you back for another comfortable and memorable stay in the future.

DoubleTree By Hilton Varanasi

Dear Guest, Thank you for sharing your feedback regarding your recent stay from 20th March to 23rd March. We sincerely regret to learn about your experience and the inconvenience caused due to the room condition and allocation process. Please accept our heartfelt apologies for not meeting your expectations, especially with regard to cleanliness and the delay in providing a suitable room. This is certainly not the standard of service we strive to deliver. We have noted your concerns and will thoroughly investigate the matter with our housekeeping and front office teams to ensure such issues are addressed and do not recur in the future. We truly value your feedback and hope you will give us another opportunity to provide you with a much better experience in the future.

DoubleTree By Hilton Varanasi

Dear Guest, Thank you for sharing your wonderful feedback with us. We are delighted to know that you had a perfect stay and thoroughly enjoyed our breakfast offerings. Your kind appreciation for Mr. Anil is truly valued—he will be pleased to hear your compliments. We take great pride in maintaining high standards of service and appearance, and it is rewarding to know that this was reflected during your visit. We are also glad that you found our location in the heart of Banaras convenient and enjoyable. We look forward to welcoming you back for another memorable stay.

DoubleTree By Hilton Varanasi

Dear Guest, Thank you for sharing your wonderful feedback regarding your recent stay at DoubleTree by Hilton Varanasi. We are truly delighted to know that you had a super pleasant experience with us. It is great to hear that you found your room comfortable, hygienic, and enjoyed the view. Your kind appreciation of our team across all departments—reception, housekeeping, restaurant, and room service—means a lot to us. We will be sure to share your compliments with them, as it will certainly motivate them to continue delivering exceptional service. We are also glad that you enjoyed the food and overall service experience during your stay. It was a pleasure having you with us, and we look forward to welcoming you back again for another memorable stay.

DoubleTree By Hilton Varanasi has replied on Mon Mar 16 12:17:03 IST 2026

Dear Guest, Thank you for sharing your kind feedback. We are delighted to know that you had a nice and peaceful stay with us and that our team’s courteous service made your experience pleasant. Your encouraging words truly motivate our staff to continue delivering warm hospitality to all our guests. We look forward to welcoming you again for another comfortable and memorable stay.

DoubleTree By Hilton Varanasi has replied on Sat Feb 28 09:49:11 IST 2026

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to know that you found the food satisfactory and rated our cleanliness 4 out of 5. Your kind words about our property being consistently good over the years truly mean a lot to us. We always strive to maintain high standards in both hygiene and quality, and your feedback encourages our team to keep improving further. We look forward to welcoming you back again soon for an even better experience.

DoubleTree By Hilton Varanasi has replied on Fri Feb 27 17:19:53 IST 2026

Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. It is truly disappointing to hear that the TV was not working and that you did not receive the expected amenities, including the water bottles. This is certainly not the standard of service we aim to provide. Please be assured that we have shared your concerns with our maintenance and housekeeping teams to address these issues immediately and prevent them from recurring. We regret that your experience did not meet your expectations and hope you will consider giving us another opportunity to provide you with a much better and comfortable stay in the future.

DoubleTree By Hilton Varanasi has replied on Mon Feb 23 16:26:20 IST 2026

Dear Guest, Thank you for sharing your feedback. We are truly sorry to read about your disappointing experience. Please accept our sincere apologies for the delay at check-in and for being assigned the incorrect room. Making a guest wait for two hours is certainly not acceptable, and we completely understand how frustrating that must have been after your arrival. The delay in delivering basic requests such as water is equally concerning and does not reflect the level of service we strive to provide. Your comments regarding housekeeping, guest services, and food have been taken very seriously and shared with the respective department heads for immediate review and corrective action. We are committed to identifying where we fell short and ensuring that such lapses are not repeated. We deeply regret that your stay did not meet expectations and that we were unable to provide you with a positive experience. We truly value your feedback, as it helps us improve. Should you consider giving us another opportunity in the future, we would sincerely hope to restore your confidence in our hospitality.