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Review Of New Royal Mark Hotel Apartment

Deira, Dubai | 1.3 km drive to Dubai Gold Souk

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    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    2.7
    Average

    74 Ratings

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 2
    • 2
    • 5
    • 2
    • 4
    • 5
    • 2

    Rating Categories

    • Location4.0
    • Cleanliness2.3
    • Value For Money4.5
    • Facilities2.8
    • Value For Money4.5
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property has a prime location and offers spacious rooms, which some guests appreciated. However, cleanliness is a major concern, with multiple reviews mentioning cockroaches and unmaintained facilities. While staff members are noted to be friendly, the overall experience is marred by reports of poor hygiene and malfunctioning amenities like TVs and fridges. Many guests felt the property did not live up to its advertised standards and expressed dissatisfaction with the overall upkeep.

    4.0

    Receptionist service was excellent

    chernor m.couple

    I would be delighted to offer some feedback on my recent hotel stay. The accommodations were quite comfortable and provided a very restful experience. I particularly appreciated the cleanliness of the facilities. The service staff were consistently helpful and pleasant throughout my visit. Overall, it was a very satisfying stay.

    Travel Month: Sep 2025
    5.0

    Excellent Stay

    alaa e.couple

    It’s so easy to book location it easy to find properties it’s so nice and clean food it was amazing

    Travel Month: Sep 2025
    2.0

    Poor Stay

    hemananthan d.

    Hotel Rooms are not clean and Bed Hosieries are not good

    Travel Month: Sep 2025
    2.0

    Not up to mark

    solo

    wasn't clean, rusted and not maintained. it a normal building.... it was ok for a few hours. rates are ok

    Travel Month: Jan 2025
    4.0

    Good Stay

    asif i.

    Good

    Travel Month: Dec 2024
    1.0

    The worst hotel ever.

    amina m.family

    It was the absolute worst hotel to ever exist. There were cockroaches and bugs crawling all over the place it was absolutely filthy and looked as if it hadn't been cleaned in years. Please do not stay here it is so unhygienic. But staff is very kind.

    Travel Month: Dec 2024
    4.0

    Good hotel and easy to locate

    wilson m.couple

    Basing on the overall prices, i would say it's fairly good service provide with wide rooms and smiling concierge

    Travel Month: Dec 2024
    4.0

    Per

    sekh j.couple

    gooooooddddddd....................

    Travel Month: Nov 2024
    1.0

    Terrible Stay

    karanveer s.

    not good this hotel there is not cleaning properly in rooms washroom fully dirty ..there was all thing not working tv, microwave , fridge and staff also good not there …they are not respecting to us …very very bad hotel

    Travel Month: Oct 2024
    3.0

    Average Stay

    devinder s.loyalty-icon

    To much cockraches there. Your food is not safe. Do not book again t this hotel

    Travel Month: Oct 2024 (3-Night Stay)
    1.0

    Terrible Stay

    saniya s.

    The hotel was bad dream of my life good i was just went to get fresh n up because i need to travel only 2hours i stayed i left hotel immediately. Very bad experience

    Travel Month: Oct 2024
    1.0

    Terrible disgusting ! absolutely mess!

    tertulliano c.business

    I didnt stay at the property coz its so dirty and no tv no telephone. So so disgusting ! !

    Travel Month: Sep 2024
    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    wafa t.

    The facility is not 4 star as shown, bed quality so bad. Wc not good as well.

    Travel Month: Sep 2024
    1.0

    Terrible Stay

    sumit k.

    Dirty, lot of coakroaches, extra charges for cleaning but no cleaning in room. No parking, worst experience of life

    Travel Month: Aug 2024
    3.0

    Review

    hassan r.family

    There is a terrible smell in the building. But looking at the price it wasn’t bad. There was no complimentary water given. Little gestures can make good impact

    Travel Month: May 2024
    3.0

    Visit first before selection

    hassan a.couple

    Location wise is so good but have issue for parking if you will bring own car. Drainage system in washroom is so poor. Service like towels, dryer etc not good.

    Travel Month: Feb 2024
    1.0

    Not good

    daud i.family

    Nor been in room. Water is not clean come in washroom. No glass for drinking water. No tv remote. Lack of management.

    Travel Month: Jan 2024
    1.0

    Terrible Stay

    clarice a.

    Its very dirty

    Travel Month: Jan 2024

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