Taj Bentota Resort & Spa, Sri Lanka

Great hospitality just loved it. The food was also very nice. We stayed in a beach front from and it was amazing

The Taj Bentota requires significant maintenance attention. Water leakages were evident throughout the corridor hallways, one elevator remained non-functional for an entire day, and the Palm breakfast restaurant had visible water accumulation with buckets placed around—still uncleaned by 9 AM. The children's play area was neglected, lacking both staff supervision and functional equipment. Food quality was mediocre at best. The property's salient feature is its prime location, boasting a beautifully maintained beachfront. While some staff members were genuinely helpful, we frequently had to follow up multiple times for basic requests, including replacing a malfunctioning kettle in our room. The property has potential but falls short of Taj standards in its current condition.

Our check-in experience at Taj Bentota was smooth and welcoming — the staff were courteous and made us feel comfortable right from arrival. However, the stay itself was a bit underwhelming compared to the expectations one usually has from the Taj brand. The room was quite small and tended to get damp and soaky very quickly, which affected comfort. The room service quality too did not match the usual Taj standards — response times and attention to detail could be much better. The interiors feel outdated and could use a major refresh; there’s tremendous potential to make better use of the space for a more enjoyable and functional experience, especially given the property’s beautiful beachfront location. While the overall ambience and property grounds were lovely, the in-house dining options were limited and not quite up to the mark for the price paid. The food variety and quality could definitely improve to align with what guests expect at a premium resort. In short, Taj Bentota has a lot going for it in terms of location and legacy, but there’s ample room for improvement in terms of maintenance, modernisation, and overall guest experience. I truly hope the management considers these aspects, as the property has the potential to be exceptional.

3

Awesome experience the staffs are very polite food was tasty .Rooms were neat and clean best experience

We had an excellent stay at Taj Bentota during our babymoon. Right from the beginning, the staff went above and beyond to cater to all our requests. The babymoon decoration and welcome cakes made us feel truly special, and they even ensured Indian food was available and customized to our taste. Every member of the team was extremely polite, warm, and hospitable – always ready with a smile and willing to go the extra mile. The attention to detail and the way they handled our preferences nailed it to the mark. Would highly recommend Taj Bentota to anyone looking for a perfect blend of comfort, care, and memorable experiences. 🌸

It’s a beautiful property with spacious rooms and stunning sea view the breakfast had a widespread and delicious menu overall a sumptuous experience

We can’t expect Taj like brand having such properties its very average property comman dining area is also very ok type and for vegetarian options are very less

Resort is beautiful and big, rooms are partial sea facing and quite spacious. They have three restaurants and excellent hospitality. One of their Indian chef, Dalip is superb. We actually felt he was our private chef and took care of us completely. We had a super experience

The best hospitality.. have to mention Jasvier singh from restaurant , hasani from front desk , aimath from Spa for the wonderful service and extraordinary experience .. these guys make you feel like home away from home. Thank you once again for making my bentota experience so memorable

Rooms are good but not very premium compared to other Taj properties, exterior of the property is very good with beach access

4

Good relaxing stay by the beachside. Food is very good for people who prefer strictly Indian or are only veg.

the food and buffet quality was far below expectations of a Taj hotel. We paid 3000 INR for a dinner buffet and it was bad. The location of the resort is decent but every food and drink is on the expensive side. The quality of service is also not that good. I would recommend to be careful while choosing this specific Taj.

Everything was awesome about this hotel,great service,amazing location,Indian food was perfect. Chef Dalip was really helpful for my kids food....totally recommend this hotel

My daughter and I recently stayed at Taj Bentota, and we had a truly wonderful experience. The property is vast, lush, and beautifully landscaped, with easy access to the beach and stunning views all around. The breakfast spread was generous and absolutely delicious. What truly stood out was the exceptional service —the staff were consistently helpful, warm, and courteous. A special thanks to Sam and Asiri for their outstanding hospitality and attention to detail. I was informed about the ongoing renovations after making my booking, but the team ensured, as per my request, that our room was allocated away from any noise, which I truly appreciated. They also kindly accommodated my last-minute request for a late check-out, making our stay even more comfortable. Overall, it was a memorable and wonderful stay.

Rooms which was alloted to us is near by construction going on due to which we suffered plot otherwise nice proprty Rooms which was alloted to us is near by construction going on due to which we suffered plot otherwise nice proprty

Stay at Taj Bentota was excellent, amazing property, got room right infront of beach,. great food, excellent service, courteous staff.. overall great experience..

Excellent service, food and location. Special thanks to Saman from housekeeping for taking care of us and everyone at Tease the bar.

It was one of the best experience we have had. The property, Taj hospitality, food everything was top notch. The head chef Mr. Dalip Singh was particularly the best