Hotels in Hanoi of Same Star Category
Hanoi
Hoan Kiem (Old Quarter)
Hanoi
Ba Dinh
Hanoi
Ba Dinh
Tay Ho (Westlake)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
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About Property
Elegant Suites Westlake Hanoi offers elegant apartments & penthouses in an upscale neighbourhood along the Tay Ho banks. More
Property Highlights
How to Reach the PropertyFits 2 Adults
Per Night:
Tay Ho (Westlake)
6 minutes walk to Ho Tay lake (West Lake)
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 12 PM
Cancellation Policy
Free Cancellation till 01 Dec, 5:59 PM
No refund if cancelled after 01 Dec, 6:00 PM
Cancellation Policy
Free Cancellation till 01 Dec, 5:59 PM
No refund if cancelled after 01 Dec, 6:00 PM
Cancellation Policy
Free Cancellation till 01 Dec, 5:59 PM
No refund if cancelled after 01 Dec, 6:00 PM
Cancellation Policy
Free Cancellation till 01 Dec, 5:59 PM
No refund if cancelled after 01 Dec, 6:00 PM
Cancellation Policy
Free Cancellation till 01 Dec, 1:59 PM
50% refundable if cancelled before 04 Dec, 1:59 PM
Location rated 4.2 by guests
What guests said
Guests praised the property's excellent location, noting its proximity to scenic areas and easy access to restaurants. Walking around the beautiful lake in Hanoi was frequently highlighted as a delightful experience. The peaceful setting away from the busy old quarter was appreciated, enhancing the overall stay.
Property Rules at Elegant Suites Westlake Serviced Residences










592 Ratings
Last 10 Customer Ratings (Latest First)

Review Summary
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This property boasts a stunning location with spacious rooms and breathtaking views, making it ideal for families and large groups. Guests rave about the courteous staff, especially Jenny, and the impressive amenities, including a fantastic pool and gym. The breakfast buffet offers diversity, and there are nearby grocery shops for convenience. With excellent service and a clean, elegant environment, it promises a delightful stay in Hanoi. Perfect for experiencing comfort and warmth!
not 5star
Lot of sounds because of renovation, it’s old building I think not a five star hotel 100% sure , almost empty
Room: Studio with Balcony, Garden View|Apartment, 1 Bedroom, Garden view
Average Stay
Location is very far from main tourist attractions. Very small breakfast spread. With no options in veg.
Room: Apartment, 1 Bedroom, Garden view
Excellent Stay
It was an amazing experience, the property is better than what is shown on images. As an Indian traveller I couldn’t believe the value for money as 5 star equivalent experience I got from this hotel. The hotel was in a posh area and was easily accessible to the old quarter which is busy and guzzling. This stay is ideal for someone going with family and big groups
Room: Apartment, 1 Bedroom, Garden view
perfection
Perfect Everything , Loved the Hotel staff Rooms and Everything
Room: Apartment, 1 Bedroom, Garden view
Excellent Stay
It was a 5 star property with big rooms with a breathtaking view. Had a good pool and gym was the best. Had a kids playing room. Breakfast was good with variety of options and the best part was a barista serving authentic cappuccino. Huge lobby and nearby shops for groceries. Good grab connectivity
Room: Apartment, 1 Bedroom, Garden view
Excellent Stay
Location Is excellent. You can just walk around in the lake peripheral of beautiful city HANOI. And property is so cleaned and room size is too huge. My baby enjoyed a lot. No demerits at all.
Room: Apartment, 1 Bedroom, Garden view



Beat hanoi stay
Pleasant and spacious stay. Staff were extremely courteous. We arrived very early however the staff accommodated us with check in much earlier. 3 indian restaurant nearby at walkable distance
Room: Studio
Splendid !
We stayed in this property for two nights and everything was fantastic. The suit was awesome with all amenities. The food quality was superb, beyond expectations. Great ! highly recommended.
Room: Apartment, 2 Bedrooms, Garden View






Excellent Stay
Lovely amenities and superb staff specially jenny she made our stay extra comfortable.
Room: Apartment, 1 Bedroom, Garden view
Hotel review
The property is neat and clean, staff are very polite, if anyone is looking for a peaceful place, this place is ideal as it is away from the old quarter.
Room: Apartment, 1 Bedroom, Garden view
Elegant suit west lake - excellent experience
Elegant suit west lake is excellent property, we liked the very much, staff is courteous and polite, breakfast is excellent, though not much option for indian veg
Room: Studio with Balcony, Garden View
Good option for famil
Good apartment with all necessary amenities, and totally worth.
Room: Apartment, 1 Bedroom, Garden view



G
It was a great experience in totality. Truly experienced the staff, hotel facilities, location, hospitality, ethics. Would certainly recommend all to stay here.
Room: Studio, Garden View
Excellent Stay
The place as advertised lives up to its delivered standards. The staff are very professional and polite. They make you feel very welcome and are extremely supportive to provide solutions to anything you need. I personally also loved the full breakfast buffet and please speak with the chef. He loves meeting people. The entire team is on call and alert always. I had a fabulous stay and will want to go back whenever i am in hanoi
Room: Studio
Great stay, not great breakfast
I stayed at elegant for 2 nights that i was in hanoi. The hotel is a service apartment so i enjoyed the large rooms with great balcony views. The service was nice and facilities was abundant. Gym, swimming pool, spa everything was top notch. Just a disappointment in breakfast with very limited options
Room: Studio



A home in a home
A very nice and comfortable stay but a little away from the market overall a good and pleasant stay
Room: One-Bedroom Apartment with Balcony



A home away from your home
The location of the hotel is very good. The staff is very courteous and well informed. Jenny at the reception desk is the star of the hotel.
Room: Apartment, 2 Bedrooms, Garden View
Please must read their published policy before booking
They are very reluctant for charging some extra prices or giving services according their published policy despite of being a part of flexible hospitality sector same like almost all Vietnam hotels, that why everyone prefer Thailand for tourism.
Room: Apartment, 1 Bedroom, Garden View
Excellent Stay
It was my first to Hanoi and the hotel was nice.
Room: Apartment, 1 Bedroom
Excellent hotel
Best place to stay in Hanoi. Very tidy and clean hotel looks like a new hotel, provides all amenities like a five star hotels should have. Enjoy each and every moment. Will come next then stay here only.
Room: Studio, 1 Double Bed, Garden View
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Tay Ho (Westlake)
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Hoan Kiem (Old Quarter)
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Excellent Stay
Nithyn Joseph
It was an amazing experience, the property is better than what is shown on images. As an Indian traveller I couldn’t believe the value for money as 5 star equivalent experience I got from this Elegant Suites Westlake Serviced Residences. The Elegant Suites Westlake Serviced Residences was in a posh area and was easily accessible to the old quarter which is busy and guzzling. This stay is ideal for someone going with family and big groups
Excellent Stay
Rajiv Ranjay Sarkar
The place as advertised lives up to its delivered standards. The staff are very professional and polite. They make you feel very welcome and are extremely supportive to provide solutions to anything you need. I personally also loved the full breakfast buffet and please speak with the chef. He loves meeting people. The entire team is on call and alert always. I had a fabulous stay and will want to go back whenever i am in hanoi
Great stay, not great breakfast
Garima Sachdeva
I stayed at elegant for 2 nights that i was in hanoi. The Elegant Suites Westlake Serviced Residences is a service apartment so i enjoyed the large rooms with great balcony views. The service was nice and facilities was abundant. Gym, swimming pool, spa everything was top notch. Just a disappointment in breakfast with very limited options
Excellent hotel
Omprakash Dahiya
Best place to stay in Hanoi. Very tidy and clean Elegant Suites Westlake Serviced Residences looks like a new Elegant Suites Westlake Serviced Residences, provides all amenities like a five star Elegant Suites Westlake Serviced Residencess should have. Enjoy each and every moment. Will come next then stay here only.
Excellent Stay
Rahul Gupta
It was a 5 star property with big rooms with a breathtaking view. Had a good pool and gym was the best. Had a kids playing room. Breakfast was good with variety of options and the best part was a barista serving authentic cappuccino. Huge lobby and nearby shops for groceries. Good grab connectivity
Please must read their published policy before booking
SANJEEV KUMAR AGARWAL
They are very reluctant for charging some extra prices or giving services according their published policy despite of being a part of flexible hospitality sector same like almost all Vietnam Elegant Suites Westlake Serviced Residencess, that why everyone prefer Thailand for tourism.
A home away from your home
Rajiv Kumar Sharma
The location of the Elegant Suites Westlake Serviced Residences is very good. The staff is very courteous and well informed. Jenny at the reception desk is the star of the Elegant Suites Westlake Serviced Residences.
Hotel review
Nitasha Thakur
The property is neat and clean, staff are very polite, if anyone is looking for a peaceful place, this place is ideal as it is away from the old quarter.
G
MRINAL JYOTI KUMAR
It was a great experience in totality. Truly experienced the staff, Elegant Suites Westlake Serviced Residences facilities, location, hospitality, ethics. Would certainly recommend all to stay here.
A home in a home
Sanjeev Khosla
A very nice and comfortable stay but a little away from the market overall a good and pleasant stay
Excellent Stay
jagyanseni ray
Location Is excellent. You can just walk around in the lake peripheral of beautiful city HANOI. And property is so cleaned and room size is too huge. My baby enjoyed a lot. No demerits at all.
Good option for famil
Mandeep Singh
Good apartment with all necessary amenities, and totally worth.
Beat hanoi stay
Praveen Munnangi
Pleasant and spacious stay. Staff were extremely courteous. We arrived very early however the staff accommodated us with check in much earlier. 3 indian restaurant nearby at walkable distance
perfection
Tanishk Kumar Singh
Perfect Everything , Loved the Hotel staff Rooms and Everything
Splendid !
DR PARTHAPRATIM BISWAS
We stayed in this property for two nights and everything was fantastic. The suit was awesome with all amenities. The food quality was superb, beyond expectations. Great ! highly recommended.
Excellent Stay
Sahil Sahil
Lovely amenities and superb staff specially jenny she made our stay extra comfortable.
Excellent Stay
PARIKSHIT AGARWAL
It was my first to Hanoi and the Elegant Suites Westlake Serviced Residences was nice.
Elegant suit west lake - excellent experience
Milind Kakirde
Elegant suit west lake is excellent property, we liked the very much, staff is courteous and polite, breakfast is excellent, though not much option for indian veg
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Ba Dinh
Hoan Kiem (Old Quarter)
Tay Ho (Westlake)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)
Hoan Kiem (Old Quarter)