Hotels in Genting Highlands of Same Star Category
Shah Alam
Ioi Resort
Sepang
Kuala Lumpur
Kuala Lumpur City Centre - KLCC
Kuala Lumpur City Centre - KLCC
Petaling Jaya
Batu Caves
Ampang Jaya
Bandar Kajang
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About Property
Nestled in Genting Highlands, Swiss-Garden Hotel & Residence offers luxurious accommodation options, along with enchanting views of the surrounding hills.
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Property Highlights
Activities & Nearby AttractionsDeluxe Twin Room
Fits 2 Adults
Per Night:
Awana
Change Dates and Guest(s)
Check-in: 3 PM | Check-out: 12 PM
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Opt for a free cancellation rate.
Non-Refundable
Cancellation Policy
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Cancellation Policy
Book with Zero Payment
Cancellation Policy
Book with Zero Payment
Cancellation Policy
Book with Zero Payment
Non-Refundable
Cancellation Policy
Book with Zero Payment
Cancellation Policy
Book with Zero Payment
Cancellation Policy
Book with Zero Payment
Partially refundable
Location rated 3.3 by guests
What guests said
Guests appreciated the property's nice views and proximity to some shops and restaurants. However, many mentioned it being far from main attractions like Genting Highlands, with difficulties in finding transport. Noise from nearby construction and high-speed roads was frequently noted, detracting from the overall experience. Additionally, the lack of Indian restaurants nearby was a common concern.
Important information
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City/Local Tax
THB 92,23,37,20,36,85,47,76,000










212 Ratings
Last 10 Customer Ratings (Latest First)

Review Summary
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This property offers a mix of clean, spacious rooms and stunning views, especially from the rooftop swimming pool. However, guests have faced multiple problems, such as poor service, a lack of basic amenities, and unwelcome extra charges. Location-wise, it’s somewhat distant from key attractions and lacks vegetarian dining options nearby. Issues with maintenance, staff courtesy, and consistent noise disturb the overall experience. The property seems more like a basic service apartment than the star experience advertised.
bad experience
We have booked king size bed but received queen side bed
Room: Deluxe King Room





Must visit Hotel. Worth stacation
It was good experience. Location Views Nature - all beautiful. Efficient polite client friendly staff. All cuisines along with Indian cuisine is available nearby. Its Easily approachable. Its big hotel having v good number of Rooms. The size of room is also good depending upon the variations in categories of rooms. Parking space is quite good and accessible.
Room: Deluxe King Room


A decent stay at Swiss Hotel Garden
Our stay at Swiss Hotel Garden & Residences was fairly average, and we felt the service didn’t quite match the price point. The room was neat and clean, but the bathroom was quite small. The towels provided were of subpar quality, and we also experienced some clogging issues in the bathroom. On a positive note, the included breakfast was good, and all major attractions in Genting Highlands were within a short driving distance from the property.
Room: Deluxe Queen Room
Good Stay
It was really good. Location was Good and the rooftop pool was really awesome. The staff behavior was also good.
Room: Premier 2 - Bedroom Residence
not recommended, very bad facilities. food not good, no WiFi. not recommede
Average facilities, food is not good. No wifi, not recommended for stay. Very bad experience at the hotel
Room: Executive 2 - Bedroom Residence



Average Stay
We paid the price of the hotel on make my trip and when we arrived, we were told we need to pay some extra in taxes and for king size bed, which option wasn’t available online. Rooms are smelly and so are the bathrooms. We asked for a normal shower cap and they asked to pay. Any thing we ask, the only Answer we get is extra charge. Definitely a thumbs down.
Room: Deluxe Twin Room
Not a good option to stay
Too late service. Far from highlighted areas. Too crowd y.
Room: Executive 2 - Bedroom Residence
Not so good experienc
Property is good. Location is ok. 15 kms far from the happening place. No vegetarian food available at the hotel and nearby. If u are looking for completely good pure vegetarian, don't book this hotel. I checked in the hotel at 7 pm where no bell boy was available. I checked out at 10 am next day and no bell boy. Carried my luggage by myself. Used the washing machine inside and whole water came from it inside the room. No maintenance staff after 7 pm. No help. Reception staff was not courteous. No greeting at all. No smile on their face.
Room: Executive 2-Bedroom Residence

Poor Stay
Though it's called as hotel except for lobby nd restaurant i ve felt was staying in a 2 bhk rented apartment only not having an so called " star hotel" experience. It was nothing but better version of air bnb not at all star hotel experience at all
Room: Premier 2 - Bedroom Residence


Pleasant stay
Hotel and rooms are very good. Only disappointment is no indian restaurants near by as described in the make my trip webpage.
Room: Premier 2 - Bedroom Residence



Terrible Stay
There is no internet and the it person is on leave according to them wifi speed is 2 mbps, not suitable for working professionals
Room: Deluxe Twin Room
Terrible Stay
Hotel is just like a service appartment and has lot of noise from people moving around. Very difficult to get transport and no food options in in hotel.
Room: Executive 2 - Bedroom Residence
Good Stay
Hotel is good but bit far from genting skyworld. There is no vegiterian indian restaurant near by. We asked for crockery i. E. Plates and bowls they were asking rental for the crockery. But they have provided us disposal. Overall experience is good. Nyc property.
Room: Deluxe Double Room



Worst hotel in genting
One of the pathetic properties. The hotel has a standard policy of saying no to everything whether you ask for towels, toiliteries, room cleaning or an empty glass.
Room: Executive 2-Bedroom Residence
Average Stay
Location was ok but it is very difficult to find a grab. There are shops and restaurants nearby but indian food is not available
Room: Deluxe Double Room



Good Stay
Comfortable and neat stay with good views and everything in proximity. Highly recommended.
Room: Deluxe Twin Room
Perfect nearby reaturant taxi amazing
Went to awana got taxi by hotel nearby are so many resturants and all swimmingpool high floor hotel provided me on request happy
Room: Deluxe Double Room




Lication
Location is pretty far from sky-world theme park and lit of building construction is going on around this property, constant noise doesnt let one sleep
Room: Premier 2 - Bedroom Residence
Services
Services are very bad they asked money small items and breakfast was very poor no airport transfers seriously i recommend my friends to not stay here
Room: Deluxe Room Twin



Poor service
No hot water except shower. Poor service. No phone received. Food quality poor. No fore x facilities etc
Room: Deluxe Room Twin



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Must visit Hotel. Worth stacation
Neelam Malhotra
It was good experience. Location Views Nature - all beautiful. Efficient polite client friendly staff. All cuisines along with Indian cuisine is available nearby. Its Easily approachable. Its big SWISS-GARDEN HOTEL & RESIDENCES GENTING HIGHLANDS having v good number of Rooms. The size of room is also good depending upon the variations in categories of rooms. Parking space is quite good and accessible.
Good Stay
kapil kuchhal
Hotel is good but bit far from genting skyworld. There is no vegiterian indian restaurant near by. We asked for crockery i. E. Plates and bowls they were asking rental for the crockery. But they have provided us disposal. Overall experience is good. Nyc property.
Good Stay
Kartik Korpal
Comfortable and neat stay with good views and everything in proximity. Highly recommended.
Perfect nearby reaturant taxi amazing
Siddharth Ojha
Went to awana got taxi by SWISS-GARDEN HOTEL & RESIDENCES GENTING HIGHLANDS nearby are so many resturants and all swimmingpool high floor SWISS-GARDEN HOTEL & RESIDENCES GENTING HIGHLANDS provided me on request happy
Pleasant stay
Gowtham Vudath
Hotel and rooms are very good. Only disappointment is no indian restaurants near by as described in the make my trip webpage.
Good Stay
Nand Kishor Jindal
It was really good. Location was Good and the rooftop pool was really awesome. The staff behavior was also good.
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