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Review Of Rex Hanoi Hotel

Name: Rex Hanoi Hotel
Address: 42 Gia Ngu Street , Hanoi , Ha Noi , Vietnam , 10000, Hanoi, 10000, VNM
Price range: Rex Hanoi Hotel Price starts at QAR 910/Night

Hoan Kiem (Old Quarter), Hanoi | 3 minutes walk to Hoan Kiem Lake

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User Rating & Reviews

everyone
group
couple
solo
business
family

4.2

Very Good

337 Ratings

Last 10 Customer Ratings (Latest First)

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Review Summary

This property scores big on location, nestled right in the lively old quarter, with major attractions just a stroll away. Guests appreciate the friendly and helpful staff, especially Kim, who makes the stay feel personal. The breakfast spread is often highlighted, adding to a comfortable stay, while the swimming pool offers a nice touch. Though some rooms are on the smaller side, cleanliness and service stand out.

4.0

Comfortable Stay

pramod m.family

Great location, helpful staff members. While it would appear that the hotel is in a congested place but then that's where the vibe is!

Travel Month: Oct 2025

Room: Superior Double Room (No window)

4.0

Good Stay

anshika b.couple

The hotel staff is very friendly and cleanliness well maintained. A budget friendly excellent hotel with all major spots on walking

Travel Month: Sep 2025

Room: Premier Deluxe Double Room

5.0

Excellent Stay

nitin s.group

Location is very good.... food is ok as i am vegetarian so there is less items to eat, facilities - swimming pool is very beautiful, games activity and staff nature is friendly..

Travel Month: Sep 2025

Room: Junior Suite, 1 King Bed, City View|Premier Twin Room, City View (With View)

5.0

Loved the stay

vishal m.group

Good location, good staff, nice breakfast, good shopping spots and night life around. Over all a good stay

Travel Month: Aug 2025 (3-Night Stay)

Room: Superior Double Room (No window)|Deluxe Double Room

4.0

Good Stay

sweta p.couple

The room was average, we knew what we were booking but the size was absolutely tiny and appropriate for only a one night stay where you spend the day outside. That said the hotel offered everything that one needs and had a very well appointed shower and washroom. the hotel is right on the corner of beer street, so it's close to everything in the old quarter and there's loads to discover by walking alone.

Travel Month: Aug 2025

Room: Superior Double Room (No window)

5.0

9/1

siddharth m.solo

Very friendly staff. Decent spread for breakfast buffet. Big rooms (for a solo traveller anyway). The swimming pool is totally worth it. Only slight complaint is they charged a cleaning fee (170k vnd) for some very minor spillage on their sheets. I found it a little odd, especially since my stay there was 2 weeks so a little spillage is unavoidable unless you just don't eat on the bed. which is what i did from that point on. otherwise, great stay.

Travel Month: Jul 2025 (14-Night Stay)

Room: Superior Double Room (No window)

4.0

Good Stay

prateek g.couple

The room was good with all the basic amenities. They also provided welcome cookies. Reception is reachable and responsive. Although not much options for vegetarian food.

Travel Month: Jul 2025

Room: Superior Double Room (No window)

5.0

Excellent Stay

arun m.

Travel Month: May 2025

Room: Deluxe Double Room

5.0

Great Hotel in Hotel Quarters of Hanoi

mrinmayi k.couple

The Rex Hanoi Hotel was all about experience!, The warm , friendly and so very helpful staff. A big shout out to Kim from the front desk. She has been exceptionally and super helpful. Since the moment I choose this hotel , she has been very patient and answered all my questions to put me at ease and made me feel very comfortable. Great Job Kim !! The rooms are super comfortable , spacious and very elegant. The location of the hotel is fab and most of the places are walking distance from the hotel. Breakfast is exception with a lot of variety and friendly staff !! Loved my stay and definitely coming back to the hotel .

Travel Month: Mar 2025

Room: Junior Suite Twin

5.0

Rex Hanoi Hotel was all about experience!

mrinmayi k.couple

Travel Month: Mar 2025

Room: Premier Deluxe Double Room

4.0

Good Stay

mayank a.

The hotel is in a perfect location in old quarter, walking distance to beer street and the lake. The service is good and the breakfast spread was really nice. They have a rooftop bar at the 15th floor which gives nice city views. The rooms are small though without any balcony and only a small window for superior room. Though most hotels in old quarter are like that.

Travel Month: Dec 2024

Room: Superior Double Room

3.0

Average stay

riddhima d. loyalty-icon

family

Hotel did not match the description. Rooms were small and stuffy. Indoor swimming pool had no temperature control and water was freezing cold. The location of the hotel was good though. Centrally located and close to all tourist spots. Food could have been better.

Travel Month: Nov 2024

Room: Superior Double Room

2.0

Poor Stay

business

The pics do not match the actual room. the rooms have no windows. You literally have to sleep in a box.

Travel Month: Oct 2024 (3-Night Stay)

Room: Superior Double Room

5.0

Excellent Stay

hitesh s.couple

amazing property, amazing receptionist Phoebe and Kim. food was 👍 loved it......................

Travel Month: Sep 2024

Room: Superior Double Room

5.0

Excellent Stay

parthasarathy g. loyalty-icon

solo

Hotel staff were very polite and helpful in nature. The location is good. Morning breakfast was excellent

Travel Month: Sep 2024 (5-Night Stay)

Room: Superior Double Room

4.0

Room without a windo

alok s.

couple

The hotel is very well located and is in the middle of all activities in the old quarter. A 16 storied hotel with lift up to 12 th and the stairs to reach the pool table, swimming pool, restaurant and the open air bar and grill. At the time of check-in we were allotted a very small room. After shifting there we realised that the room was not big enough to even accommodate us and our luggage. So i showed them the details of my booking after a deliberation they moved us to a slightly bigger room. Which also lacked amenities mentioned on the make my trip application. The staff is courteous especially the boys working there. The breakfast is greatand well laid out. .

Travel Month: Aug 2024 (3-Night Stay)

Room: Superior Double Room

5.0

comfortable dtay

mukesh h.

couple

the room are smaller!! but have all the necessity and the rooms are beautiful too¡

Travel Month: Aug 2024

Room: Superior Double Room

3.0

Average Stay

brajabhusan p. loyalty-icon

Too small rooms, inside narrow alley, very small beds. Decent service, breakfast was good.

Travel Month: Jul 2024

Room: Premier Deluxe Twin Room

3.0

Average Stay

hiral b.

I found the hotel rooms to be too cramped up. There was no place to keep the luggage or hang anything. However the staff was very courteous and helpful

Travel Month: Jun 2024

Room: Superior Double Room

5.0

Great place to stay

mayank m.

couple

The hotel is beautifully built. The rooms were clean and room service was good. The tourism desk was very good and helpful in arranging nearby trips

Travel Month: Mar 2024 (5-Night Stay)

Room: Superior Double Room