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Review Of Cristal Hotel Abu Dhabi

Name: Cristal Hotel Abu Dhabi
Address: Zayed The First Street Adjacent Madinat Zayed Shopping Center, Abu Dhabi, 72898, UNI
Price range: Cristal Hotel Abu Dhabi Price starts at QAR 653/Night

Zayed The 1st Street, Abu Dhabi | 1.7 km drive to Corniche Street

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User Rating & Reviews

everyone
couple
solo
business
family

4.5

Excellent

612 Ratings

Last 10 Customer Ratings (Latest First)

Rating Categories

Hospitality4.9
Facilities4.2
Room4.8
Cleanliness4.7
Value For Money4.2

We are using generative AI to show you summarised user review

Review Summary

The property has a standout receptionist, Pauline, who is professional and attentive. Guests appreciate the cleanliness and excellent service provided by the staff. The location is convenient with nearby amenities. Some guests mentioned issues like a non-closing washroom door and delayed responses from reception. Overall, the property is well-maintained, with good breakfast options and value for money. Easy access, valet parking, and a pleasant ambiance are highlighted by guests.

5.0

Great Choice

radha p.family with 1 kid

We had a great stay in abudhabi. Everything from room to house keeping , to breakfast everything was amazing. Location and easy access to city made our stay pleasant and enjoyable

Travel Month: Apr 2025 (7-Night Stay)

Room: Quartz Suite

3.0

with average facility and poor room service

rahul j.family with 2 kids

Hotel location is at very crowded place but very close to many restaurants and near to LULU hypermarket and shopping mall. Repeated breakfast menu everyday but our request to change the menu is considered for 01 day and then again same repeated. The worst part is room service first day we asked for tea they told not avaialble and cancelled. Second day ordered hot chocolate but told chocolate not avaialble in hotel so cancelled request.

Travel Month: Mar 2025 (4-Night Stay)

Room: Quartz Suite - 20% Off Spa

5.0

Excellent Stay

nirmalan c.couple

Receptionist pauline is an asset to this hotel. She is one of the best receptionists i have ever seen. Treating the guest in a professional way, easy to speak. Attention to detail. One of the best staff of this hotel.

Travel Month: Aug 2024

Room: Amber Deluxe 20% off Spa, Early Check-in (12 pm) Late Check-out (3pm) Subject to Availability

2.0

Poor Stay

mohamed f.

-the washroom door wasn’t closing -netflix was not working had no entertainment -late response from reception

Travel Month: Jul 2024

Room: Amber Deluxe 20% off Spa, Early Check-in (12 pm) Late Check-out (3pm) Subject to Availability

5.0

Excellent property nd staff service Super duper

janakraj b. loyalty-icon

family

Very good property Stafff very very help full Clean property Excellent property nd staff service Super duper

Travel Month: Jun 2024

Room: Quartz Suite 20% off Spa, Early Check-in (12 pm) Late Check-out (3pm) Subject to Availability

3.0

Average Stay

kesavan p. loyalty-icon

couple

Could be better. Was better last time. Poor in terms of supplies of towels, tea-coffee. etc. Good breakfast, better than last time, especially ambiance.

Travel Month: Feb 2023

Room: Amber Deluxe

5.0

Price & quality

ravindran g. loyalty-icon

couple

Clean, well maintained property. Excellent attitude from staff. - recommend the hotel any time. Prices are a steal too

Travel Month: Nov 2022

Room: Amber Deluxe

5.0

Good stay

sunny s.

solo

All went well and requests were handled amicably

Travel Month: Oct 2022

Room: Quartz Suite

4.0

Great property middle of town

shivangi s. loyalty-icon

couple

It’s a good business hotel in near to abu dhabi bus station, has restaurants around and madinat zayat complex with lulu in just 150 meters away. We had a good pleasant stay i have stayed in this property in 2011 and must say everything is just fresh and new.

Travel Month: Sep 2022

Room: Amber Deluxe

4.0

Good

aboobaker k.family

Very nice and good l recommended everyone

Travel Month: Aug 2022

Room: Amber Deluxe

4.0

Decent stay and good hotel

mahebub s.business

It is easily accessible from main road. Neat and clean hotel. Price is high sometimes but that was due to ongoing cricket season. Overall good stay

Travel Month: Oct 2021 (15-Night Stay)

Room: Amber Deluxe

5.0

Easy access location

mahebub s.business

Easy to access to locate. Nice breakfast buffet

Travel Month: Sep 2021 (9-Night Stay)

Room: Amber Deluxe

4.0

Good Stay

syed s.business

Ideally located, clean and neat, nice food. Attentive and courteous staff. Value for money.

Travel Month: Mar 2020 (3-Night Stay)

Room: Amber Deluxe

3.0

Average Stay

sanjay s.

couple

Service is poor, not professional, rooms are average, food is bad

Travel Month: Feb 2020

Room: Quartz Suite

4.0

Abu Dhabi near by Hotel shopping complex and hotels a also available near by area

buka r.family

Stay is good Hotel stop also very cooperative

Travel Month: Jan 2020

Room: Quartz Suite

4.0

Good stay

ravindran g. loyalty-icon

family

I stayed at Cristal and I found it impeccable be it service, comfort or location. The staff were smart and helpful. I have no hesitation in recommending this Hotel.

Travel Month: Jan 2020

Room: Amber Room

5.0

Very nice location

alok k.couple

It's located in a very nice area. Staff is welcoming.

Travel Month: Aug 2019

Room: Amber Deluxe

5.0

Pleasant

sowrirajan s.solo

Nice location, clean room, good behaved staffs.

Travel Month: Jul 2019

Room: Amber Deluxe

5.0

Location

aman s.

Easy located with valet parking.
Awesome service it's our 3rd visit.

Travel Month: Jan 2019

Room: Amber Deluxe

5.0

Location

aman s.

Easy located and easy parking available.
Clean and fully managed, great experience.

Travel Month: Jan 2019

Room: Amber Deluxe

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