Rating: 1/5 stars
review:
my recent stay at busy bee resort in pokhara was incredibly disappointing. From the moment i arrived, it was evident that the service was far below par. The first issue arose when i realized that the rooms bore no resemblance to the picturesque views showcased in the photos. Instead of the promised scenic vistas, all i encountered were walls and windows overlooking dull surroundings. Adding insult to injury was the exorbitant price tag attached to this subpar experience. For the amount charged, one would expect luxurious accommodations and impeccable service. However, the reality fell painfully short. To put things into perspective, with the same budget, one could easily secure a room in a reputable 4-star resort with superior amenities. The staff's demeanor further exacerbated the situation. Rude and indifferent, they seemed disinterested in providing even basic courtesy, let alone addressing any concerns. Their lack of professionalism only served to sour the already unpleasant experience. As for the complimentary breakfast touted by the establishment, it was nothing short of a joke. Instead of the promised variety, all that was offered was a meager selection of bread and jam. The absence of any indian cuisine options was particularly disappointing, especially considering the diverse preferences of guests. Overall, my stay at busy bee resort was nothing short of a nightmare. I strongly advise prospective guests to steer clear unless they're in the market for a hefty bill and a heap of disappointment.
Busy Bee Resort has replied on Fri Feb 21 17:20:28 IST 2025
Dear Sanjiv Kumar Choudhary,
We are truly sorry to hear that your stay at Busy Bee Resort did not meet your expectations. Guest satisfaction is our top priority, and we regret any inconvenience you faced.
Our team strives to provide comfortable accommodations and excellent service, and we apologize if we fell short during your visit. We take your feedback seriously and will review the concerns you raised regarding room views, pricing, staff behavior, and breakfast variety. Your input helps us improve, and we appreciate you bringing this to our attention.
If you would like to discuss your experience further, please feel free to reach out to us directly. We sincerely hope for the opportunity to serve you better in the future.
Warm regards,
Busy Bee Resort
