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Review Of Hotel Luzernerhof0123401234

Old Town Lucerne, Lucerne | 7 minutes walk to Lucerne City Centre

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • family
    4.1
    Very Good

    593 Ratings

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 4
    • 4
    • 5
    • 5
    • 5
    • 4
    • 4
    • 5
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the excellent location of the property, just a short walk from the charming Chapel Bridge and Lake Lucerne. Many found the staff friendly and helpful, enhancing their overall experience. While breakfast options are limited, visitors enjoyed the cleanliness and vintage ambience of the rooms. Note that WiFi connectivity could be improved.

    5.0

    Good experience and wonderful location

    rounak k.couple

    Very good location. Very close to Chapel’s Bridge, Church, Lake Lucerne, Lion’s Monument. The room was good too. Lift service available. Check time is a bit odd which is a problem in almost all hotels in Switzerland. Lake Lucerne was visible from the room. In clear weather you will see snowcapped mountains from the room. Overall a vey nice experience.

    Travel Month: Oct 2025

    Room: Room Assigned on Arrival

    2.0

    Poor Stay

    monika j.family

    WiFi doesn’t work here plus rooms is not cleaned properly not happy with the staff bit rude not helpful

    Travel Month: Oct 2025

    Room: Double Room

    4.0

    Good Stay

    komal s.couple

    The place is in heart of Old town Lucerne and chapel bridge is just 8-10 mins of walk. Cross the street and there is lake. 10 mins to railway station. Location is excellent. However being on budget the hotel is lacking good breakfast specially for vegetarian though you get good coffee and bread and in summers if you open the window it can be bit noisy at night

    Travel Month: Aug 2025

    Room: Double or Twin STANDARD

    5.0

    Excellent Stay

    couple

    Location is very close to lucern train station and chappel bridge. Room was very nice and staffs were friendly. Good breakfast also. We enjoyed the stay.

    Travel Month: Jul 2025

    Room: Room Assigned on Arrival

    5.0

    Switzerland

    madhur g.couple

    excellent hotel at excellent location in excellent country. it was near to public transport and Indian food is available in close vicinity.

    Travel Month: Jun 2025

    Room: Double Room

    5.0

    Excellent Stay

    shantanu j.

    The experience was really good. Hotel relatively close to the station. Room was nice and clean.

    Travel Month: Apr 2025

    Room: Double Room

    4.0

    Good Stay

    ozefa a.

    Hotel location and ambience is good. Staff members were polite. Overall good experience.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Double Room

    4.0

    Great location

    sarvesh k.couple

    Perfectly located at 5 mins walk from Lucerne train and ferry station, have a picturesque view of Lucerne river. Very friendly and helpful staff. Though very limited buffet breakfast options.

    Travel Month: Apr 2025

    Room: Double Room

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    2.0

    Poor Stay

    anuj a.couple

    the room was very small. not well lit. also the bathroom shower area was super small. brekfast served was also very less with max 3-4 items

    Travel Month: Nov 2024

    Room: Twin Room

    5.0

    Fantastic stay

    danesh k.loyalty-iconsolo

    I liked everything about this hotel. Vintage looking. The ambience, room, cleanliness is very good and high. This hotel is just 2 minutes from the beautiful lake lucerne and is also very near to the train station (5-10minutes. The breakfast is awesome and the staff manning the dining is very helpful. The reception staff are very very cordial, smiling, welcoming and makes you comfortable. Full marks to them and also to the cleaning staff. If you happen to visit luzern i would highly recommend hotel luzernerhof and the will guide you to all interesting places including mount pilatus, mount rigi, mount titlus.

    Travel Month: Jul 2023

    Room: Single Room

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    3.0

    No ac

    savneet s.couple

    They have mentioned that they have ac in rooms, but they don’t have, when we asked to upgrade our to room to bigger with balcony, they said they don’t have such rooms, but they have rooms with balcony and it was really hot and very difficult to sleep or stay without ac in room

    Travel Month: Jun 2023 (3-Night Stay)

    Room: Twin Room

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