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Review Of Savoy Crest Hotel Bur Dubai0123401234

Bur Dubai, Dubai | 10 minutes walk to Meena Bazaar | 7.2 km drive to Dubai Airport

    User Rating & Reviews

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    4.4
    Excellent

    507 Ratings

    Last 10 Customer Ratings (Latest First)

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    • 5
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    • 3

    Rating Categories

    • Cleanliness4.4
    • Value For Money4.4
    • Food4.0
    • Facilities4.3
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    Reviews Summary

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    Savoy Crest is a fantastic property in Bur Dubai with great reviews from guests. Spacious, well-maintained rooms come with complete amenities, including kitchenettes and washing machines, making it perfect for families. The location is a big plus, being near metro stations and vibrant markets. Guests rave about the friendly and courteous staff, excellent breakfast spread, and facilities like a rooftop pool and 24-hour gym. Overall, it’s highly rated for cleanliness and providing a homely atmosphere!

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    5.0

    Excellent

    chirag s.business

    Excellent hospitality by the hotel staff. Well groomed and polite staff. Breakfast can be served more hot by keeping a live omelet counter.

    Travel Month: Aug 2025

    Room: Studio

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    Savoy Crest Hotel Bur Dubai

    Dear Guest, Thank you for the high ratings and positive review based on your stay experience at Savoy Crest Hotel. We have shared your compliments with all the staffs who are indeed humbled with your kind recognition. We have also noted your constructive suggestion of including a live egg-cooking station during breakfast hours. This will be positively reviewed by the Management. We look forward to hosting you back soon. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

    1.0

    Not a good hotel 😕 waste of money

    rahul m.family

    They consumed charge to tourists for floor damage waste of money to book this hotel Cleaning staff good but reception staff not good for talking

    Travel Month: May 2025 (10-Night Stay)

    Room: Studio

    Savoy Crest Hotel Bur Dubai

    Dear Guest, We respectfully disagree with your comments. During your 3-nights stay, the Hotel discovered that you had damaged the room flooring with the Charcoal from the Shisha which led to the parquet flooring to be damaged. Firstly, you were not permitted to smoke in a non-smoking room. Secondly, Shisha’s are not allowed in Hotel where burnt charcoal has to be used. This is a serious offence where you have endangered the Fire safety protocol of the Hotel which could have harmed all the other guest staying at the Hotel. The Hotel had no other choice to recover the damages incurred in the room. At the Hotel, the safety of all the guest is paramount. We regret we cannot compromise on this matter. We trust, you would be more cautious in any of the Hotels worldwide. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

    4.0

    Good Stay

    gabapathi r.couple

    Nice stay. One issue is no restaurant. Looks bit high compared to facility offered. Very nice reception people.

    Travel Month: Jan 2025

    Room: Studio

    Savoy Crest Hotel Bur Dubai has replied on Thu Jan 30 14:52:47 IST 2025

    Dear Guest, Thank you for your warm review appreciating the efforts of the service team. We are humbled to learn that you found our hotel and service standards to be consistent enough to merit recommendation. The Hotel has 1 restaurant with serves breakfast buffet from 7:00 am to 11:00 am. It also offers an all-day dining day menu available throughout the day. For lunch & dinner there is a set 3-course menu for all our guest. In room dining (room service it is also available from 7:00 am to 11:00 pm in the night. We look forward to host you back soon. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

    4.0

    Good Stay

    sriram s.loyalty-iconfamily

    Stay - comfortable food - very good location - very good services - very good family stay - got sofa bed for 2 which was not very comfortable.

    Travel Month: Dec 2024 (6-Night Stay)

    Room: Family Suite

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    Savoy Crest Hotel Bur Dubai has replied on Tue Dec 31 14:27:06 IST 2024

    Dear Guest, Thank you for your review and positive comments. All our staffs believe and practice our service philosophy very passionately - WWW (Whatever and Whenever you Want). We have shared your compliments with all the staffs which has been a tremendous source of motivation for all. We look forward to welcome you back. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

    4.0

    Good Stay

    dhaval s.loyalty-iconcouple

    Location is in the middle of bur dubai and near burjuman metro station. Food is mostly indian in breakfast and some english. Amenities are gym which is 24 hours open and swimming pool which is morning 7. 30 am to evening. Services are good. Staff is courteous. Overall value for money.

    Travel Month: Dec 2024 (5-Night Stay)

    Room: Studio

    Savoy Crest Hotel Bur Dubai has replied on Mon Dec 09 18:04:12 IST 2024

    Dear Guest, Thank you for staying at the Savoy Crest Hotel and for sharing your positive feedback. We are very happy to learn that you had a wonderful experience and that you were impressed with the Hotel and the service. The entire team is committed to provide a memorable experiences to all our Guests. Your feedback will encourage us to do even better. Thank you for highly recommending the Savoy Crest Hotel. We hope that you have many more opportunities to visit us again in the near future. We look forward to welcome you back. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

    4.0

    Dubai visit

    srijit s.loyalty-iconbusiness

    I was given an upgrade to 1 bhk apt. Rooms are spacious very well maintained. Location is very quiet with nearby access to metros.

    Travel Month: Nov 2024 (3-Night Stay)

    Room: Studio

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    Savoy Crest Hotel Bur Dubai has replied on Fri Nov 22 14:06:36 IST 2024

    Dear Guest, We are delighted to know that you enjoyed the hospitality and services provided during your stay and that we have met your expectations at Savoy Crest Hotel. Thank you for your generous words of appreciation. We look forward to host you back. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

    5.0

    Excellent Stay

    ulhas m.group

    We stayed in savoy crest for 7 days and 6 nights. The hotel is located in the center of bur dubai with good indian restaurants nearby. Burjuman metro and burjuman mall are at 15 min walking distance. The hotel is a good one with clean premises. The reception staff was very cooperative. The rooms were good and clean with all basic facilities to cook food, wash clothes and iron them. Room has a tv but has very limited channels. The service staff was good. The restaurant facility has good but limited spread sufficient for good brunch.

    Travel Month: Nov 2024 (6-Night Stay)

    Room: Studio

    Savoy Crest Hotel Bur Dubai has replied on Wed Nov 20 10:53:46 IST 2024

    Dear Guest, Thank you for taking the time to post this review based on your stay experience with us at the Savoy Crest Hotel. We are delighted to learn that you left with a positive impression of the hotel and its services. We are grateful for your kind words of appreciation. All rooms have Smart TV's where you can connect to your Netflix, Prime, Disney , etc. account. There are also popular TV channels with English news / English movies / English entertainment / Indian news / Indian movies / Indian entertainment / Sports channel / Arabic news / Arabic movies / Arabic entertainment / Arabic music / Arabic radio / French / German / Italian / Dutch channels. We hope to host you back in any of the 4 Savoy Hotels in Dubai. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

    5.0

    Amazing hotel in dubai

    sunilkumar j.family

    Amazing hotel, excellent friendly staff, very clean hotel, amazing location. Feels homely and very suitable for indians spexially

    Travel Month: Oct 2024

    Room: Studio

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    Savoy Crest Hotel Bur Dubai has replied on Mon Oct 21 14:57:38 IST 2024

    Dear Guest, Thank you for taking the time to post this review based on your stay experience with us at the Savoy Crest Hotel. We are delighted to learn that you left with a positive impression of the hotel and its services. We are grateful for your kind words of appreciation. We hope to continue being the preferred hotel for all your future stays. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

    5.0

    Savoy crest - awesome stay!

    sourav p.loyalty-iconfamily

    Savoy crest is an excellent property in burjuman. Extremely clean, very professional and supportive staff, spacious rooms with complete amenities - we stayed here for 4 nights / 5 days. Location: located behind burjuman mall, this property is 8-10 minutes pleasant walk away from burjuman metro station. You will also find many restaurants, malls, hypermarkets all around. Yet, the location of this property is in a peaceful by lane which impressed me. Room & property : spacious with centralised ac that can be locally controlled in your room. We were 3 of us, and were given an extra 3rd bed ( sofa was converted to a flatbed. There’s a kitchenette with induction stove, microwave and toaster along with utensils, crockeries and cutleries. There’s a washing machine in the room, which was a great boon for our 4n/5d trip. The property has rooftop swimming pool, a 24 hour gym, sauna and in-house restaurant. Breakfast: our package included breakfast, and it was lavish one - unlike a few reviews that i read here that said veg options were limited. They had indian, continental, local as well as american options each day - veg as well as eggs, sausages and cold cuts. Only area of improvement might be the limited complimentary bottled water they have in the room- 2 bottles. This is anyways not a big deal as the hotel supply cartons of bottled water at a very reasonable mrp rate - alternately you can buy them from the grocery store across the road. Staff and service: they are amazing. We have no complaints- they are courteous, prompt and helpful. Rooms were cleaned everyday- unlike many other serviced apartments. In a nutshell : savoy crest is an awesome property!

    Travel Month: Oct 2024 (4-Night Stay)

    Room: Studio

    Savoy Crest Hotel Bur Dubai has replied on Mon Oct 14 14:49:39 IST 2024

    Dear Guest, The entire team at Savoy Crest thank you for taking time to post your experience. Your compliments for our services have been shared with all the staffs. We are delighted to learn that we could make your stay memorable. It is our constant endeavor to deliver our best. Your appreciation increases our motivation to continually aspire to meet and exceed the guests’ expectations. The Savoy Hotels, with its convenient location in the centre of the city in Dubai, is close to the business, financial and shopping arcades, making it an ideal hotel both for a business traveller as well as for a family get-away. We look forward to welcome you back soon. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

    5.0

    Recommended

    anil.family

    Amazing stay. Highly recommended. Best swimming pool for kids and adults. Excellent service and so on

    Travel Month: Sep 2024 (7-Night Stay)

    Room: Studio

    Savoy Crest Hotel Bur Dubai has replied on Mon Oct 07 19:37:54 IST 2024

    Dear Guest, Your comments have really touched us. We are indeed overwhelmed to receive your generous review. All the staffs are very sensitive to the needs of the guests especially when they are away from home. It is our mission to ensure that all guests are made to feel as a family away from a family. We look forward to hosting you back at the Savoy Crest Hotel centrally located in Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny. Group General Manager. Savoy Hotels – Dubai.

    5.0

    too good

    vasudev c.family

    Had great time there , amazing location and amazing staff, everything was perfect. Value for money 😊

    Travel Month: Sep 2024 (4-Night Stay)

    Room: Studio

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    Savoy Crest Hotel Bur Dubai has replied on Sat Mar 01 14:12:12 IST 2025

    The team is delighted to learn that we could cater to your expectations. Your compliments have been gratefully received by the team. Sincerely, Faroukh Sunny Group General Manager Savoy Dubai

    5.0

    Excellent Stay

    shahnid k.loyalty-iconfamily

    Stay was wonderful. Staffs are amazing and they were reachable 24/7. Amenities like gym, pool, sauna are well maintained.

    Travel Month: Sep 2024 (9-Night Stay)

    Room: Studio

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    Savoy Crest Hotel Bur Dubai has replied on Sat Mar 01 14:14:58 IST 2025

    We are glad that our personalized services have enhanced your stay experience. We look forward to host you back soon. With sincerity in service, Faroukh Sunny Group General Manager Savoy Dubai

    5.0

    Only small thing some furniture need to change and to add free water rooms

    mohamed s.

    Excellent hotel, i felt like my home. All the staff very friendly. Definitely we will be back. Very quiet and clean

    Travel Month: Aug 2024 (26-Night Stay)

    Room: Studio

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    Savoy Crest Hotel Bur Dubai has replied on Sat Mar 01 14:15:58 IST 2025

    We appreciate the opportunity you have given us to serve you and we look forward to host you back soon. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

    5.0

    Exceptional stay 🍬

    farouk b.business

    This is a perfect hotel to stay ,first time to experience Savoy hotel,i'm just wondering the perfect cleaniness everywhere , lobby is so clean , lifts, room, bathroom , check in was perfect by Mr. Newten. There are only 2 things that i don't like , upon check out , the receptionist called me at 10:45 as departure call, this is really not good at all ,i'm working in FO as Senior Supervisor,i asked him what time are you calling departure he said at 11 , however he called me before 11 ,i told him would you give me late check out(he said , no for today sir , we can't ... ) this is not the way how to answer !!!! He Should say at least , Our departure time at 12 PM , we wish to give you more , but for this time due to busy operation today we can make for 12: 30 PM + he didn't ask even how was my stay ( i beleive departure call is not about kicking out customers on a call only , first it's about having an advanced verbal feedback from the customer , then we ask for departure time) The 2nd thing ,next to the hotplate there are plags next to it , which are really dangerous , it can cause a fire or something anytime , i prefer to change the place for it

    Travel Month: Sep 2024

    Room: Studio

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    Savoy Crest Hotel Bur Dubai has replied on Mon Sep 23 14:12:51 IST 2024

    Dear Guest, Thank you for the high ratings and your warm comments on the housekeeping services during your stay. We have shared the same with the team and they are indeed humbled with your kind recognition. We have also noted the ‘Imperfections’ highlighted of a particular staff with your constructive suggestions and recommendations during check-in period. We regret we fell short of our established SOPs. Your comments have been taken very positively and will assist us to focus on the training requirement of the concerned staff. We also regret that we could not extend your check-out time as the Hotel was running 100% occupancy and we already had guests waiting in the Lobby to check-in. Hence, it was a humble request from the Reception that we could not extend. After every check-out, it takes the Housekeeping to clean and thoroughly sanitise the room around 90 minutes (1 and a half hours). If we were not running a full house, we would have definitely been flexible and allowed you a late check-out. All our electric plug points are connected with MCBs which cuts the circuit in case of any overload or any risk. We have forwarded your suggestion to our Chief Engineer for future considerations. Thank you for highlighting the 'Imperfections'. At the Savoy, we take every guest comment & suggestions as a challenge to improve. We look forward to host you back in any of the 4 Savoy Hotels in Dubai. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

    5.0

    Excellent Stay

    muheed p.family

    It was an incredible experience staying here the stay was good the staff was very cooperative and highly recommended if anyone is planning to stay here

    Travel Month: Aug 2024 (18-Night Stay)

    Room: Studio

    Savoy Crest Hotel Bur Dubai has replied on Thu Sep 05 16:52:52 IST 2024

    Dear Guest, Thank you for your feedback and we are genuinely happy to learn that you had an enjoyable stay with us. We appreciate the opportunity you have given us to serve you and we look forward to host you back at the Savoy Crest Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

    4.0

    Exilant

    lakhan s.couple

    Everything was good including location, cleanliness, service, staff friendly, affordability, comfort

    Travel Month: Aug 2024

    Room: Studio

    Savoy Crest Hotel Bur Dubai has replied on Thu Sep 05 16:53:28 IST 2024

    Dear Guest, Thank you for your positive comments and high ratings. All the staff members are indeed excited to receive your warm appreciation which really means a lot to us. We look forward to welcome you back to experience our genuine Heartfelt Hospitality at the Savoy Crest Hotel Apartments centrally located in Dubai, being close to BurJuman Mall and the Metro stations. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

    4.0

    Good Stay

    lwin l.family

    Except for the air conditioning, the temperature is not good (not cold enough, everything else is very good, the breakfast is also very good, and the service is also very nice (five 🌟 praise).

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Studio

    Savoy Crest Hotel Bur Dubai has replied on Sat Mar 01 14:17:31 IST 2025

    Thank you for your positive comments and constructive observations. We look forward to welcome you back soon. Sincerely, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

    5.0

    Exce

    naveena j.loyalty-icongroup

    One of the best hotel in dubai, we stayed for 4 days, got good breakfast and service by rahaman, and pervez, receptionist vikas and rihon's are very friendly and helpful, also pool boy ' shouskat' is friendly and very good person. Food was amazing, strongly recommend this hotel for all. Thank you for the service,

    Travel Month: Jul 2024 (4-Night Stay)

    Room: Triple Studio Room With Kitchenette

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    Savoy Crest Hotel Bur Dubai has replied on Mon Jul 08 15:03:57 IST 2024

    Dear Guest, Thank you for choosing the Savoy Crest Hotel. We all are grateful for having the opportunity to host you. The Savoy experience is all about people working together to create beautiful memories for all our guests and we are delighted to note that we were able to make your stay a pleasant experience. Your kind and generous comments are much appreciated by the entire team including Rahman, Pervez, Vikas, Rihon & Shafqat. Many thanks once again for taking the time to write this review. We are so proud to have you as an ambassador of The Savoy Hotels in Dubai and hope to welcome you back soon. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

    4.0

    Good Stay

    anup g.loyalty-iconcouple

    I found this property on mmt. Property is value for money. Tariff is reasonable. My only suggestion is to improve vegetarian items in the breakfast. The staff is very nice.

    Travel Month: Jun 2024 (5-Night Stay)

    Room: Studio

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    Savoy Crest Hotel Bur Dubai has replied on Tue Jul 02 15:17:40 IST 2024

    Dear Guest, Thank you for your positive comments and suggestions based on your stay experience at Savoy Crest Hotel. We are glad that our personalized services offered to all guests at the Hotel has enhanced your overall stay experience. Team Savoy highly appreciates your gracious comments and we look forward to host you back. With sincerity in service, Faroukh Sunny Group General Manager Savoy Hotels – Dubai

    5.0

    Excellent Stay

    nishit a.

    Excellent stay. I stay there from 2018 regularly for month long duration. Staff very co-operative. Location superb. Property neat and clean. Manager and management is running it in a excellent way

    Travel Month: Apr 2024 (8-Night Stay)

    Room: Studio Room - Great Value Package

    Savoy Crest Hotel Bur Dubai has replied on Fri May 03 13:21:03 IST 2024

    Dear Guest, We are humbled to receive your heartwarming review. Positive recognition from our valued guest fuels our passion to keep striving for the best. Your kind appreciation has motivated us further. At the Savoy Crest, we are always eager to welcome our guests to a homely experience. We always strive hard to ensure our guests leave with fond memories of their stay experience. We are immensely happy to learn that the staffs dedicated services scored high on your list while earning us your much-valued patronage. We are grateful for your generous recommendations and look forward to welcoming you back to your ‘preferred home’ in Dubai soon again. With sincerity in service, Faroukh Sunny. Group General Manager Savoy Hotels – Dubai

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