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You are booking hotel for more than 90 days

Review Of Shinjuku Granbell Hotel0123401234

Shinjuku, Tokyo | 2.5 km drive to Shinjuku Gyoen National Garden

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    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.9
    Very Good

    1055 Ratings

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 5
    • 4
    • 5
    • 5
    • 4
    • 4
    • 3
    • 5

    Rating Categories

    • Hospitality4.4
    • Facilities4.1
    • Room4.2
    • Cleanliness4.5
    • Value For Money3.8
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    We are using generative AI to show you summarised user review

    Review Summary

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    This property shines with its fantastic location, just a 12-minute walk from Shinjuku station, making it perfect for exploring Tokyo's lively entertainment spots. Guests appreciate the clean, compact rooms and stylish design. The helpful English-speaking staff and daily linen changes add to the experience. While breakfast could use a bit more variety, the rooftop bar offers stunning views of the skyline.

    5.0

    Excellent Stay

    baljeet.family

    12mins walk from Shinjuku station Rooms are nice and clean and vast variety of options in the breakfast

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Economy Double, Non Smoking

    4.0

    The location is the best part other nothing special

    rajul c.solo

    Good things first, it's in a very central location specially for people who want to be close to all the entertainment & action (Shinjuku, Kabukicho, Love district etc.). The rooms are small as expected but quite compact. Food is very average (bread, jam, eggs, sausage, ham etc.) as that's not what the hotel boasts off. Reception staff is very prompt & helpful. A very functional hotel specially for business travelers who do not demand much and need a place to just crash. Nothing much to write about,

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Economy Double, Non Smoking

    3.0

    Location is the best part

    gurpreet s.solo

    The best thing about this place is the location, otherwise everything quite average and not much to write. Rooms are small as expected in Japan and the amenities quite average. The breakfast needs improvement too, need to add more vegetarian & vegan items. The only other good thing is an English speaking staff who is quite helpful.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Superior Hollywood Twin, Non-smoking

    4.0

    Good Stay

    vasu w.group

    I recently stayed at Hotel Granbell Shinjuku, and overall, it was a very positive experience. The property is modern, clean, and located in a vibrant area—perfect for both first-time visitors and returning travelers who want to explore the heart of Tokyo. The rooms were clean and well-maintained, with a stylish, minimalist design that made good use of the space. While the rooms in Tokyo are generally compact (which is expected), I found them cozy and comfortable with all the necessary amenities provided. The bathroom was spotless, and I appreciated the high-quality toiletries. Location-wise, the hotel is in a prime spot—within walking distance of the bustling Shinjuku station, restaurants, shopping centers, and nightlife options. Despite being close to the action, the hotel itself is in a quieter part of the district so you can get a peaceful night’s sleep. The staff were polite, professional, and helpful, which added positively to the overall stay. Though some reviews mention the check-in process could be a bit smoother or more flexible, I personally had no issues. One standout feature is the rooftop bar, which offers a fantastic view of the Tokyo skyline—great for winding down in the evenings. In summary, Hotel Granbell Shinjuku is a solid choice if you’re looking for a clean, stylish, and well-located base while exploring Tokyo. I’d definitely consider staying here again on my next visit.

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Superior Double Non-smoking

    3.0

    Average Stay

    v m.family

    Walking distance from SHINJUKU Higari station. It’s a no frills hotel. Clean. They change linen. Everyday. Small rooms. Surrounded by love hotels and it’s right in the middle of the so called entertainment district of Tokyo. The restaurant is a disappointment. So if you are an Indian and you are used to the kind of spreads we have in India then you will be disappointed big time. The bar on the top has a great view and their pizza is super. Mixed crowd when it comes to residents. Some good some bad and some real horrible. Haven’t seen these many tattoos per square inch anywhere in the world. I wouldn’t mind staying there alone but if you are travelling with children or family then I would not recommend it. Not unpleasant but leaves a lot to be desired.

    Travel Month: Jun 2025 (5-Night Stay)

    Room: Standard Hollywood Twin, Non-smoking

    • user photos
    • user photos
    5.0

    Best hotel in japan

    yogender s.loyalty-iconsolo

    Amazing hotel in japan great staff, very good food. I would love to visit the place again and again.

    Travel Month: Oct 2024

    Room: Economy Double, Non Smoking

    3.0

    Average Stay

    alisha p.loyalty-icon

    The rooms were very compact and not comfortable for two people for the amount that we paid.

    Travel Month: Oct 2024 (4-Night Stay)

    Room: Economy Double, Non Smoking

    4.0

    Good Stay

    kartik a.loyalty-icon

    The hotel was very big, and rooms were comfortable. Very near to shinjuku subway station

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Economy Double, Non Smoking

    4.0

    Good Stay

    anil a.loyalty-iconfamily

    Property location is good, food was good for breakfast as we are vegetarian so limited option was there, we didn't try any other meal so can't comment on that. Services was also good. Only issue we faced was room size as mmt was not giving option to select various category of rooms so we booked whatever it was showing and it was lowest category of economic room which wasn't comfortable for two people. Thanks

    Travel Month: Jul 2024 (4-Night Stay)

    Room: Economy Double, Non Smoking

    • user photos
    4.0

    Good Stay

    minali b.

    The stay was good, rooms were decent sized, staff knew english and were helpful. The breakfast is not so interesting. The serve the same fruits and juices every day. For vegetarians there is a slight issue. Location is great.

    Travel Month: Sep 2023 (4-Night Stay)

    Room: Economy Twin, Non-smoking

    4.0

    Service

    joonsun h.couple

    This Hotel provides good personnel and make up room service

    Travel Month: Jul 2019 (5-Night Stay)

    Room: Economy Double, Non Smoking

    4.0

    Great stay

    raghav a.loyalty-iconcouple

    The Hotel is centrally located and has great connectivity. The Hotel staff is courteous and helpful. The breakfast gets mundane with limited options.

    Travel Month: Jun 2019 (4-Night Stay)

    Room: Standard Double, Non-smoking

    1.0

    Terrible Stay

    madan m.family

    Excellent location and easily accessible from Shinjuku railway Station and very good if you have Japan rail pass

    Travel Month: Jun 2019 (3-Night Stay)

    Room: Standard Designer Double / Yau Ma Tei

    5.0

    Value for money

    minesh z.couple

    Great Hotel. Very convenient location in Shinjuku area. Extremely friendly staff

    Travel Month: Mar 2019 (4-Night Stay)

    Room: Economy Double, Non Smoking

    4.0

    Good

    dhruv m.

    Good and comfortable stay, breakfast is basic. Would recommend booking deluxe room as basic room is small, but yet comfortable.

    Travel Month: Feb 2019 (4-Night Stay)

    Room: Economy Double, Non Smoking

    4.0

    Comfortable hotel in a very convenient location!

    aalhad.loyalty-iconcouple

    We had a comfortable stay at the hotel and check in was easy. The hotel is in a very convenient location. 15 min walk from Shinjuku station and very close to the shopping district. Highly recommended!

    Travel Month: Oct 2017

    Room: Standard Room

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