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You are booking hotel for more than 30 days

Chic Luxe Hotel on Sheikh Zayed Road in Downtown Dubai

Review Of Four Points by Sheraton Sheikh Zayed Road Hotel0123401234

Sheikh Zayed Road, Dubai | 3.8 km drive to The Dubai Mall

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.2
    Very Good

    1299 Ratings

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 5
    • 4
    • 4
    • 3
    • 1
    • 5
    • 1
    • 1

    Rating Categories

    • Hospitality4.3
    • Facilities4.1
    • Food4.1
    • Room4.2
    • Cleanliness4.5
    • Value For Money4.2
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    Review Summary

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    This property boasts an amazing central location on Sheikh Zayed Road, with stunning views of the Burj Khalifa and the Museum of the Future. Guests rave about the spacious, clean rooms and the fantastic breakfast spread, especially the delicious Indian cuisine at the in-house restaurant. The friendly and courteous staff go out of their way to ensure a comfortable stay, offering excellent service and hospitality. With metro access and a vibrant surrounding area full of eateries, it's a great spot for both leisure and business travelers.

    3.0

    Average Stay

    kishore s.family

    Apart from location nothing great about the hotel.. although have booked for 3 adults through makemytrip ,they charged extra 19k . Rooms are okay but big queue at breakfast time. Even lot of waiting time for the lift.

    Travel Month: Oct 2025 (5-Night Stay)

    Room: Classic Room, 2 Twin Beds, Non Smoking, Balcony with Complimentary Shuttle Service to Dubai Mall

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    1.0

    bad quality

    heena.business

    Very poor breakfast and no good room services and house keeping very poor and also check-in was poor and room services

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Classic Room, 1 King Bed, Non Smoking, Balcony with Complimentary Shuttle Service to Dubai Mall

    1.0

    Terrible Stay

    brijgopal b.solo

    Room service very poor , breakfast horrible no choice for vegetarians. Room cleaning ok . Overall bad experience

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Business Suite, 1 King Bed, Non Smoking, Balcony with Complimentary Shuttle Service to Dubai Mall

    5.0

    highly recommended

    saloni s.family

    It was an excellent stay near to all the prime locations with a great hospitality. You can stay with your friends and family

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Classic Room, Guest room, 1 King, Balcony

    5.0

    Excellent Stay

    sanjay j.solo

    Hotel was perfectly located and we got uber taxis within a minute every time because of the perfect location of the hotel. Service was very good and a very well trained, soft and energetic staff strength who always welcome with a smile. Buffet had a good range of varieties in veg and non veg and food was very good. Recommended to everyone.

    Travel Month: Aug 2025 (5-Night Stay)

    Room: Classic Room, 2 Twin Beds, Non Smoking, Balcony with Complimentary Shuttle Service to Dubai Mall

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    5.0

    Best avoided

    kedar c.family with 1 kid

    Very downmarket property. Seems like a glorified lodge next to a railway station. Poor service. Have to wait long time for elevators. Room service very slow. Best avoided. Not worth the money

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Suite, 3 Bedrooms, Balcony

    4.0

    Good Stay

    meghana g.solo

    Room was adequate. The carpet was dirty and wasn’t cleaned well. Found some dirt that was repulsive. But the location was good, service and people were nice as well. The cleanliness was good overall but carpet dirt made me be extra cautious of feet hygiene. This needs attention. The stay was good, comfortable and the staff was really courteous too. But there was a small issue, the carpet in the room was unclean. There was chewing gum stuck to it and a little bit or dirt as well, it was disgusting and made me cautious about the feet hygiene. Apart from this one incident, I liked the hotel and stay. The location is great. Very close to the metro and all the main tourist attractions. The bathroom amenities were a bit of a disappointment but overall good.

    Travel Month: Jul 2025

    Room: Classic Twin Room with Balcony - Complimentary shuttle service to Dubai Mall and Kite Beach

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    5.0

    Excellent Stay

    ch n.family

    excellent. cancellation option till one day before check in. good hospitality. discounted rates offered

    Travel Month: Jul 2025 (5-Night Stay)

    Room: Classic Room, Guest room, 2 Twin, Balcony

    5.0

    Great service and location

    sameer s.couple

    Had a pleasant experience of the stay . Evelyn in particular at front office was very understanding and accommodated my request.Excellent location and room size and awesome view if you choose the Delux Burj view

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Room, Deluxe Guest room, 1 King, Balcony

    5.0

    Excellent Stay

    divyanshu s.family with 1 kid

    All went well barring an ac issue in room 1714 .Breakfast was excellent. The Indian Restaurant Putanin Dilli was also amazing

    Travel Month: Jun 2025 (6-Night Stay)

    Room: Classic Room, 1 King Bed, Non Smoking, Balcony with Complimentary Shuttle Service to Dubai Mall

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    5.0

    Nice stay at hotel four points by Sheraton . Property is next to Burj khali

    gaurav s.solo

    Very good food for both vegan and no. Vegetarians . Staff was very supportive and amazing . The property is next to metro station and well connected with city

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Classic Room, 2 Twin Beds, Non Smoking, Balcony with Complimentary Shuttle Service to Dubai Mall

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    5.0

    PERFECT LOCATION

    sandeep s.group

    perfect location shiekh jayed road. heart of the city staff was good rooms are spacious breakfast was also perfect

    Travel Month: May 2025 (4-Night Stay)

    Room: Classic Room, Guest room, 1 King, Balcony

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    1.0

    Terrible Stay

    aamir s.

    5

    Travel Month: May 2025

    Room: Suite, 2 Bedrooms, Non Smoking with Complimentary Shuttle Service to Dubai Mall and Kite Beach

    5.0

    Great experience

    mohammed m.solo

    Great experience perfect view. Found through make my trip. Amenities are nice and excellent service.

    Travel Month: Mar 2025

    Room: Classic Room, Guest room, 1 King, Balcony

    4.0

    NOT AGAIN!!

    dupaguntla e.loyalty-iconcouple

    Not expected like seen from reviews and photos..we booked a business suite and told it’s our anniversary but they didn’t even care and bothered as we requested to give higher floor they denied it ...never experienced such kind of pathetic response from Marriot group...

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Business Suite, Suite, 1 King, Balcony

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    5.0

    Dubai four points by sheraton sheikh zayed road 5 star experience

    ajit g.loyalty-iconfamily

    The location is excellent and central and on a very lively road with a vibrant vibe and taxi services at the doorstep and if required metro station's close by. Breakfast buffet has a good spread catering to international and indian guests. Amenities especially the 4 hotel located on the hotel building are a big advantage and the indian hotel serves excellent indian food. A convenience / grocery store on the corner of the neighbouring building just a few steps away is a great convenience. Other restaurants fast food and fine dining are located a stones throw away. The cleanliness everywhere from bathrooms, linen, towels, rooms, restaurants is absolutely outstanding. To top all this is the good nature d spirit and help fullness of the staff everywhere right from the reception, ushers, bellboys, restaurants, room service. They all go out if the way to ensure a comfortable stay.

    Travel Month: Jan 2025 (4-Night Stay)

    Room: Classic Room, 1 King Bed, Balcony

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    5.0

    Excellent Stay

    sonal m.loyalty-iconfamily

    Had a fabulous stay. The hotel is centrally located. The staff is very courteous. Rooms are nice, spacious. The food at the indian restaurant is delicious.

    Travel Month: Jan 2025 (4-Night Stay)

    Room: Classic Room, Guest room, 2 Twin, Balcony

    5.0

    Excellent Stay

    rahul r.loyalty-icon

    the stay was really good… very spacious room with a living and well maintained bathrooms and room service was very good with delicious food from teh chef.

    Travel Month: Jan 2025 (4-Night Stay)

    Room: Business Suite, 1 King Bed, Balcony

    5.0

    Excellent Stay

    sujeet s.loyalty-icon

    Staff are extremely courteous and prompt. Cleaning is awesome.

    Travel Month: Dec 2024 (11-Night Stay)

    Room: Business Suite, 1 King Bed, Non Smoking, Balcony

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    5.0

    Excellent Stay

    vivek k.

    Excellent location, right in the middle of the dubai. Metro station is at walking distance. Nearby to dubai mall and burj khalifa. Staff is very welcoming and indian food is also good.

    Travel Month: Dec 2024 (6-Night Stay)

    Room: Business Suite, Suite, 2 Twin, Balcony

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