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Review Of Phi Phi at Pier0123401234

Ton Sai Bay, Phi Phi | About a minute walk to Ton Sai Pier Koh Phi Phi

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    User Rating & Reviews

    • everyone
    • group
    • couple
    4.0
    Very Good

    4 Ratings, 2 Reviews

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    Latest first
    5.0

    Excellent Stay

    avani p.group

    The hotel is new and right at the pier. Very accessible and very neat and clean. We loved the stay. Spacious rooms and good bathrooms. It doesn’t have a pool or other amenities of a resort. But it’s the best if you’re going to be out all day.

    Travel Month: Nov 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor customer service

    visheshta j.couple

    We had a bit of a rough experience at the hotel. Our room was spacious, but the door wouldn't lock when we stepped out, so we had to call the receptionist to lock it for us. She assured us it was fine and would take care of it, which we trusted since we didn't have anything valuable in the room. However, the next day when we checked out, the receptionist accused us of using a water bottle from the fridge, which we hadn't touched! They wouldn't listen to our explanation and charged us 35 baht for it. We were in a rush, so we ended up paying it reluctantly. To make matters worse, they asked us to pay another bill, but didn't provide a receipt. Not great customer service, if you ask me! On a separate note, the breakfast options were quite limited for vegetarians, which was a bit disappointing."

    Travel Month: Oct 2025

    Room: Deluxe Room, Sea View

    • user photos

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