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Shatin, Hong Kong | 1.5 km drive to Ten Thousand Buddhas Monastery
1036 Ratings
Last 10 Customer Ratings (Latest First)

Review Summary
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Guests appreciate the property's spacious rooms and excellent riverside location with beautiful views. The staff is often noted as polite and helpful, providing good service. There's convenient access to public transport, making it easy to explore Hong Kong. However, options for vegetarian breakfast could be better, and English-speaking skills among some staff could improve the overall experience.
Average Stay
rooms are to very small, not much options for vagetrian in breakfast buffe, No water bottles only tap drinking water
Room: Standard Queen Room


Convenient location, room and staff training could do.
The room was really cold air conditioning was not working. I tried calling from room phone and mobile no answer. A housekeeping lady whom i met in the corridors visited the room and asked me to take the blankets instead. Reception staff also advised the same. I don’t know if it were a language issue. However i would have appreciated some help.
Room: Standard Room
Review for regal riverside
It was good experience and service was also good. Hotel staff was also polite and they also helped in every way they can
Room: Triple Room
Excellent Stay
It's a good hotel with good management. The rooms are good and services were over the top. The price range is really good according to other good same category hotels.
Room: Executive Club River View Room
Terrible Stay
Terrible experience at hotel riverside not a good front desk not good housekeeping staff as they don’t understand english also they don’t even give drinking water humble request to mm t please do not book this hotel for indians absolutely worst place to stay not recommended very poor condition
Room: Standard Double or Twin Room



Photos don’t match actual hotel location
The photos shows a good image about the hotel, but in reality it is pretty substandard.
Room: Standard Room

Regal riverside hotel, shatin
It was a nice stay. Hotel is far from ts t and hk island. Pool was not functional.
Room: Standard Room
Good location
Hotel is at a very good location safe n close to beautiful ocean view n walk.
Room: Superior Room
It was nice trip
Enjoyed with family Nice Hotel
Room: Standard Room (Twin/Double Room)
Very well located hotel next to a great mall and station
Hotel is located close to Sha Tin station and walking distance to small shops and a great Mall.
Room: Premier Room (Twin)
Location
Easy to approach. Bus stop bang opposite. A41 shuttle to Airport right opposite the hotel. Full mark's for location. Shatin district good view. Peaceful. Local eateries near the hotel for leisurely walk at night. Shop for grocery near by.
Room: Premier Room (Promotion)
Good place
The Hotel is at a good location near metro n restaurants
Room: Superior Room
Very good
Hotel is in City market place with all good restaurant near by great location.
Room: Deluxe Room
Hotel good location
Hotel is in City market place with all good restaurant near by great location.
Room: Deluxe Room
Location
Hotel is in City market place with all good restaurant near by great location.
Room: Deluxe Room
Good
Hotel is in City market place with all good restaurant near by great location.
Room: Deluxe Room
Great
Hotel is in City market place with all good restaurant near by great location.
Room: Deluxe Room
Excellent hotel for cool stay
Excellent hotel with all facilities, safe and good sleep.
Room: Superior Room
Good stay
Good Hotel, quality food. Good rooms and service
Room: Premier Room
Service is not all good and helpful
I was there for two nights, no proper help or suggestions from the front desk. Hotel people are arrogant, also shuttle bus facility is very bad, there is one in two hours that too for a very short distance, the room is not so clean at times bad smell from area bathroom. They have provided indian food which is very bad. Area wise it's nice but for people who travel without packages alone, I don't suggest this one. Little tricky to get into public transportation.
Room: Premier Room
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