• Login or Create Account
  • Currency

    CAD

Select CheckIn Date

-

Select CheckOut Date

Select a valid date

November  25
Su
Mo
Tu
We
Th
Fr
Sa
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December  25
Su
Mo
Tu
We
Th
Fr
Sa
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3

You are booking hotel for more than 30 days

Grand Kingsgate Waterfront By Millennium Hotels

01234
Grand Kingsgate Waterfront By Millennium Hotels
Room
hotel image

About Property

Indulge in a luxurious experience at this lavish property offering well-appointed rooms, incredible restaurants, an azure swimming pool and upscale amenities. More

  • Property HighlightsProperty Highlights
  • Activities & Nearby AttractionsActivities & Nearby Attractions

Amenities

Standard Twin Room

Fits 2 Adults

  • Complimentary Room Upgrade
    Complimentary Room Upgrade
  • Signature Activities & Experiences
    Signature Activities & Experiences
  • Cancellation Icon
    Non-Refundable

CAD 236Per Night:

CAD 165
+ CAD 37 taxes & fees
Per Night for 2 AdultsCAD 236
Discount by the Property- CAD 71
Total (Taxes Extra)CAD 165
3.5
Very Good(339 RATINGS)
Jaddaf Waterfront

Jaddaf Waterfront

Grand Kingsgate Waterfront By Millennium Hotels

Indulge in a luxurious experience at this lavish property offering well-appointed rooms, incredible restaurants, an azure swimming pool and upscale amenities.

About Millennium Hotels and Resorts

  • Singapore’s largest homegrown operator of international hotel brands.
  • Manages nearly 140 hotels across 80 locations.
  • Operates in regions including Asia, Europe, the Middle East, New Zealand & the US.

Property Highlights

The property features multiple dining options to satiate your palate. There is a well-equipped gym available where you can enjoy a workout session. There is an azure swimming pool available so that you can take a refreshing dip.The property provides access to high-speed Wi-Fi for your convenience.

Activities & Nearby Attractions

  • Embark on a shopping spree at Dubai Mall which is 9.4 km away from the property.
  • Visit the famous Burj Khalifa which is 10.2 km away from the property.
  • Have fun at the Dubai Aquarium and Underwater Zoo which is 12.6 km away from the property.

How to Reach the Property

  • Dubai International Airport is 5.1 km away from the property.
  • Al Jadaf - Metro Station is 900 m away from the property.
  • Al Jaddaf Metro Bus Stop 1 is 2.3 km away from the property. 

Change Dates and Guest(s)

Check-in: 3 PM | Check-out: 12 PM

Check-in date
Check-out date
Rooms, Guests

8 Room Types

  • Super Package
  • Free Cancellation
  • Breakfast Included
  • Free Cancellation Zero Payment Now

    In times of uncertainty, flexibility matters,

    Opt for a free cancellation rate.

Standard Twin Room

  • 269 sq.ft (25 sq.mt)269 sq.ft (25 sq.mt)
  • 2 x Single Bed(s)2 x Single Bed(s)
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Air Conditioning
  • Housekeeping
  • In-room Dining
  • Iron/Ironing Board
  • Wi-Fi

More Details

Room Only
  • Complimentary Room Upgrade
    Complimentary Room Upgrade  
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Non-Refundable

    Non-Refundable

More Details

CAD 236

CAD 165

+CAD 37 taxes & fees Per Night

Login Now and get this for CAD164 or less

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec02:59 PM
    14 Dec02:59 PM
    Check-in

More Details

CAD 262

CAD 184

+CAD 41 taxes & fees Per Night

Login Now and get this for CAD183 or less

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Complimentary Room Upgrade
    Complimentary Room Upgrade  
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec02:59 PM
    14 Dec02:59 PM
    Check-in

More Details

CAD 307

CAD 215

+CAD 48 taxes & fees Per Night

Login Now and get this for CAD213 or less

Deluxe Twin Room Waterfront View

  • 280 sq.ft (26 sq.mt)280 sq.ft (26 sq.mt)
  • 2 x Single Bed(s)2 x Single Bed(s)
  • 1 Bathroom1 Bathroom
  • Heater
  • Mineral Water
  • Air Conditioning
  • Housekeeping
  • In-room Dining
  • Iron/Ironing Board

More Details

Room Only
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Non-Refundable

    Non-Refundable

More Details

CAD 238

CAD 167

+CAD 38 taxes & fees Per Night

Login Now and get this for CAD166 or less

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec02:59 PM
    14 Dec02:59 PM
    Check-in

More Details

CAD 264

CAD 185

+CAD 42 taxes & fees Per Night

Login Now and get this for CAD184 or less

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec02:59 PM
    14 Dec02:59 PM
    Check-in

More Details

CAD 309

CAD 216

+CAD 49 taxes & fees Per Night

Login Now and get this for CAD214 or less

Standard King Room

  • 269 sq.ft (25 sq.mt)269 sq.ft (25 sq.mt)
  • King BedKing Bed
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Air Conditioning
  • Housekeeping
  • In-room Dining
  • Iron/Ironing Board
  • Wi-Fi

More Details

Room Only
  • Complimentary Room Upgrade
    Complimentary Room Upgrade  
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Non-Refundable

    Non-Refundable

More Details

CAD 242

CAD 169

+CAD 38 taxes & fees Per Night

Login Now and get this for CAD168 or less

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec02:59 PM
    14 Dec02:59 PM
    Check-in

More Details

CAD 269

CAD 188

+CAD 42 taxes & fees Per Night

Login Now and get this for CAD187 or less

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Complimentary Room Upgrade
    Complimentary Room Upgrade  
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec02:59 PM
    14 Dec02:59 PM
    Check-in

More Details

CAD 313

CAD 219

+CAD 49 taxes & fees Per Night

Login Now and get this for CAD217 or less

Deluxe King Room Waterfront View

  • 280 sq.ft (26 sq.mt)280 sq.ft (26 sq.mt)
  • King BedKing Bed
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Air Conditioning
  • Housekeeping
  • In-room Dining
  • Iron/Ironing Board
  • Wi-Fi

More Details

Room Only
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Non-Refundable

    Non-Refundable

More Details

CAD 257

CAD 179

+CAD 40 taxes & fees Per Night

Login Now and get this for CAD178 or less

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec02:59 PM
    14 Dec02:59 PM
    Check-in

More Details

CAD 285

CAD 199

+CAD 45 taxes & fees Per Night

Login Now and get this for CAD198 or less

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec02:59 PM
    14 Dec02:59 PM
    Check-in

More Details

CAD 329

CAD 230

+CAD 52 taxes & fees Per Night

Login Now and get this for CAD228 or less

Deluxe Room With Sofa Bed

  • 301 sq.ft (28 sq.mt)301 sq.ft (28 sq.mt)
  • King BedKing Bed
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Air Conditioning
  • In-room Dining
  • Iron/Ironing Board
  • Room Service
  • Kettle

More Details

Room Only
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Non-Refundable

    Non-Refundable

More Details

CAD 304

CAD 212

+CAD 48 taxes & fees Per Night

Login Now and get this for CAD210 or less

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec02:59 PM
    14 Dec02:59 PM
    Check-in

More Details

CAD 337

CAD 236

+CAD 53 taxes & fees Per Night

Login Now and get this for CAD234 or less

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec02:59 PM
    14 Dec02:59 PM
    Check-in

More Details

CAD 382

CAD 267

+CAD 60 taxes & fees Per Night

Login Now and get this for CAD265 or less

Executive Suite with Living Area

  • 667 sq.ft (62 sq.mt)667 sq.ft (62 sq.mt)
  • City ViewCity View
  • Bedroom 1 - 1 Full bed(s)Bedroom 1 - 1 Full bed(s)
  • Bathrooms - 2Bathrooms - 2
  • 1 Bathroom1 Bathroom
  • Air Conditioning
  • Iron/Ironing Board
  • Wi-Fi
  • Electric Kettle
  • Daily Housekeeping
  • Bathroom

More Details

Room Only
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Non-Refundable

    Non-Refundable

More Details

CAD 387

CAD 271

+CAD 61 taxes & fees Per Night

Login Now and get this for CAD269 or less

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec02:59 PM
    14 Dec02:59 PM
    Check-in

More Details

CAD 430

CAD 301

+CAD 68 taxes & fees Per Night

Login Now and get this for CAD298 or less

Super Package
Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • 25% off on Food & Beverages at F&B outlets
    25% off on Food & Beverages at F&B outlets  
  • 10% Off on Laundry service
    10% Off on Laundry service  
  • Complimentary Welcome Drink on arrival
    Complimentary Welcome Drink on arrival  
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec02:59 PM
    14 Dec02:59 PM
    Check-in

More Details

CAD 475

CAD 332

+CAD 75 taxes & fees Per Night

Login Now and get this for CAD329 or less

Room with Breakfast
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Non-Refundable

    Non-Refundable

More Details

CAD 475

CAD 332

+CAD 75 taxes & fees Per Night

Login Now and get this for CAD329 or less

Deluxe King Room with Terrace

  • 355 sq.ft (33 sq.mt)355 sq.ft (33 sq.mt)
  • Garden ViewGarden View
  • 1 Full bed(s)1 Full bed(s)
  • Bathrooms - 1Bathrooms - 1
  • 1 Bathroom1 Bathroom
  • Air Conditioning
  • Iron/Ironing Board
  • Wi-Fi
  • Electric Kettle
  • Bathroom
  • 24-hour In-room Dining

More Details

Room Only
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Non-Refundable

    Non-Refundable

More Details

CAD 1,091

CAD 763

+CAD 172 taxes & fees Per Night

Login Now and get this for CAD756 or less

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec02:59 PM
    14 Dec02:59 PM
    Check-in

More Details

CAD 1,212

CAD 847

+CAD 191 taxes & fees Per Night

Login Now and get this for CAD839 or less

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec02:59 PM
    14 Dec02:59 PM
    Check-in

More Details

CAD 1,256

CAD 878

+CAD 198 taxes & fees Per Night

Login Now and get this for CAD870 or less

Deluxe Twin Room with Terrace

  • 355 sq.ft (33 sq.mt)355 sq.ft (33 sq.mt)
  • City ViewCity View
  • 2 x Single Bed(s)2 x Single Bed(s)
  • 1 Bathroom1 Bathroom
  • Iron/Ironing Board
  • Wi-Fi
  • Air Conditioning
  • Bathroom
  • 24-hour In-room Dining
  • Mineral Water

More Details

Room Only
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Non-Refundable

    Non-Refundable

More Details

CAD 1,091

CAD 763

+CAD 172 taxes & fees Per Night

Login Now and get this for CAD756 or less

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec02:59 PM
    14 Dec02:59 PM
    Check-in

More Details

CAD 1,212

CAD 847

+CAD 191 taxes & fees Per Night

Login Now and get this for CAD839 or less

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • Signature Activities & Experiences
    Signature Activities & Experiences  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    08 Dec
    13 Dec02:59 PM
    14 Dec02:59 PM
    Check-in

More Details

CAD 1,256

CAD 878

+CAD 198 taxes & fees Per Night

Login Now and get this for CAD870 or less

Grand Kingsgate Waterfront By Millennium Hotels Location

location iconLocation rated 4.0 by guests

What guests said

icon

Guests highly praised the property’s location, highlighting its peaceful surroundings and beautiful views of the water. Many appreciated the proximity to amenities, including supermarkets and public transport. The location was described as quiet and well-suited for both relaxing stays and convenient access to the area. Overall, it contributed significantly to a positive experience, making it a favored choice for many visitors.

Important information

Please check detailed rules while reviewing your booking

Mandatory Charges
  • Applicable for Standard King Room. Extra charges to be paid directly at the resort in local currency

    City Tax

    City Tax collected by the Dubai municipality Know more

    CAD 6

    Total for all guests for 1 night(s)

Languages Spoken by Staff
Hindi, English, Urdu, Arabic and French
Cribs and Extra beds
Extra beds will be provided based on availability
Deposit Charges
Security deposits are refundable

Grand Kingsgate Waterfront By Millennium Hotels Photos by Guests

  • +54 Guest Photos

User Rating & Reviews

  • everyone
  • group
  • couple
  • solo
  • business
  • family
3.5
Very Good

339 Ratings

Last 10 Customer Ratings (Latest First)

  • 3
  • 4
  • 5
  • 5
  • 3
  • 5
  • 2
  • 5
  • 5
  • 3

Rating Categories

  • Facilities3.5
  • Cleanliness3.7
  • Value For Money4.0
  • Child Friendliness3.0
icon
We are using generative AI to show you summarised user review

Review Summary

Powered by Myra.AI

Guests appreciate the friendly and helpful staff, as well as the cleanliness of the rooms. The location is convenient too, with nice views and good access to amenities. However, some users have noted issues with room size and maintenance, including limited parking and delays during check-in and check-out. The breakfast options and basic amenities could also use improvement.

5.0

Excellent Stay

couple

Well, it was quiet valuable experience if I would say. Starting from check in , room service experience , shisha lounge, breakfast buffet with more options which is more memorable, staff and facilities also cleanliness is in extra level. Truly recommend and will be coming back soon.thank you.

Travel Month: Jul 2025

Room: Deluxe Twin Room Waterfront View

  • user photos
  • user photos
  • user photos
3.0

Room Service issue

couple

Dear Hotel Management, I am writing to formally raise a complaint regarding the room service I received during my stay at your hotel on 11/07/2025 to 13/07/2025. Unfortunately, the service did not meet the standards I expected. Specifically: Optional: Mention how long you waited, any inconvenience it caused, or any prior attempts to resolve the issue. I chose your hotel based on its reputation for quality service, so this experience was quite disappointing. I kindly request that you look into this matter and take appropriate steps to ensure it does not happen again. I would appreciate a response or resolution to this complaint. You may contact me at

Travel Month: Jul 2025

Room: Deluxe Twin Room Waterfront View

4.0

GREAT EXPERIENCE

couple

very good and convenient and the staffs were so friendly , though the room was quiet okay but the service by staffs are excellent . rooms bit untidy but whenever you call the people are there to help you very good and convenient and the staffs were so friendly , though the room was quiet okay but the service by staffs are excellent . rooms bit untidy but whenever you call the people are there to help you

Travel Month: Jun 2025 (8-Night Stay)

Room: Standard King Room

4.0

Hotel experience

akshit c.family

Location was good. Breakfast also good & services also nice. Always do booking first for hotel & food otherwise too costly.

Travel Month: Jun 2025 (7-Night Stay)

Room: Executive Room With Sofa Bed Waterfront View

  • user photos
  • user photos
  • user photos
2.0

cbbs bhdgbbmjfvbnhfdd

group

Good

Travel Month: Jun 2025 (3-Night Stay)

Room: Standard King Room

3.0

Need to improve the housekeeping boys how to treat the gues

family

Very difficult to check in and check out, no respect from housekeeping boys, car parking not enough for guests

Travel Month: Jun 2025

Room: Deluxe King Room Waterfront View

  • user photos
  • user photos
  • user photos
5.0

good service

couple

Good service and good room clean and well maintained room hotel management facilities are good quality and good service

Travel Month: Apr 2025

Room: Deluxe Twin Room, 2 Twin Beds

  • user photos
  • user photos
  • user photos
4.0

Good Stay

abdul q.solo

It's a four star hotel, and there were no toiletries

Travel Month: Jan 2025

Room: Deluxe Double Room, 1 King Bed

5.0

Excellent Stay

namitha u.couple

The rooms were clean. Service was excellent, we enjoyed the stay.

Travel Month: Nov 2024

Room: Standard Room, 1 Twin Bed, Non Smoking

3.0

decent stay

salman s.loyalty-iconsolo

The rooms were ok. The service was decent. But parking was a nightmare.

Travel Month: Dec 2024

Room: Deluxe King Room Waterfront View

1.0

Terrible Stay

eram p.

The room was very small. And the price are too high for the size of room no proper lights. No inside room slippers and toothbrushes.

Travel Month: Dec 2024

Room: Standard King Room

5.0

Excellent Stay

nithin a.solo

very friendly staff and perfect room

Travel Month: Nov 2024

Room: Standard Twin Room

2.0

Poor Stay

mohamed a.solo

Not enough car parking slots. hotel very poor facilities, not worth for money

Travel Month: Oct 2024

Room: Standard Room

2.0

Poor Stay

mohamed a.

Parking slots is very less

Travel Month: Oct 2024

Room: Standard Room

2.0

Poor Stay

amit s.

I will share reviews about stay since i book hotel for 3 person they have offered 3 bed facility since they are charging 3 person cost. But for that i need to fight to get 3rd bed even i pay for it

Travel Month: Oct 2024 (4-Night Stay)

Room: Deluxe King Room Waterfront View

4.0

Good Stay

steffin j.

Stay was good. But nothing special which makes it 4 star. Just an ordinary decent hotel. Rooms are small.

Travel Month: Oct 2024 (3-Night Stay)

Room: Standard King Room

1.0

Rude reception staff

preeti r.couple

Terrible attitude of the reception staff, not welcoming at all. No parking facilities, at the time of checkout we had to wait half an hour just for the person to check the room. Check out staff was rude as well

Travel Month: Oct 2024

Room: Standard King Room

5.0

best

farhan k.group

best service with good clean rooms

Travel Month: Oct 2024

Room: Deluxe King Room Waterfront View

1.0

Terrible Stay

sunil p.family

*Booking and Stay ExperienceA Disappointing Encounter* I recently booked a stay at *Grand Kingsgate Waterfront By Millennium Hotels, Dubai* for two nights. The stay was scheduled for *September 28th, 29th, and 30th, 2024. During the booking process, I specifically chose and paid for a package that *included breakfast. The transaction went smoothly, and I received confirmation that everything was in order. However, upon arriving at the hotel and checking in, I was informed by the hotel receptionist that *breakfast was not included* in my stay. This was incredibly frustrating since my booking confirmation clearly stated that breakfast was part of the package, and I had already paid for it upfront. Things got worse when I tried to resolve the issue. Instead of receiving immediate help, I was told that it would take *48 hours to investigate and resolve my complaint. This timeline made absolutely no sense, as my stay was only for two nights. By the time, my stay would be over, and I would have already checked out. In the meantime, I had no choice but to arrange breakfast from outside at my own expense, which was both inconvenient and costly. It felt as though I was being penalized for their mistake. When I asked about a refund for the breakfast I had paid for but did not receive, response was even more disappointing. They informed me that *they couldn’t refund my payment. This response was unacceptable, given that the mistake was on their end, and they made no real effort to offer compensation or a quick resolution. This whole experience has left me incredibly dissatisfied.

Travel Month: Sep 2024

Room: Standard King Room

  • user photos
  • user photos
1.0

Worst hotel

basil r.business

One of the worst hotel i have stayed in my entire life. I should have checked the reviews before booking thats the mistake i have done. Staffs are rude especially the receptionist and rooms where small and felt cheap. Changed the rooms 2 times because of bad smell and the check out process also took a long time as the hotel staff were checking the rooms for long, they might think that we have stolen something or broke something at room. The parking is the other issue, no proper space and someone has banged on our car in the parking and hotel staffs doesn’t know how it happened. Please never book this hotel location: terrible service:horrible room: no space/felt cheap staffs: rude price: expensive compared to other hotels

Travel Month: Sep 2024

Room: Deluxe King Room with Terrace

Hotels in Dubai of Same Star Category

Near Dubai International Airport

Deira

Dubai Creek

Barsha Heights

Business Bay

LEGOLAND Hotel Dubai

0 1 2 3 0 1 2 3 4

CAD 248

Per Night

Dubai Parks

Deira

Other Popular Hotels in Dubai

JA Beach Hotel, Dubai

0 1 2 3 4 0 1 2 3 4

CAD 380

Per Night

Jebel Ali

Barsha Heights

Fairmont The Palm

0 1 2 3 4 0 1 2 3 4

CAD 714

Per Night

Palm Jumeirah

Trade Centre

Palm Jumeirah

Palm Jumeirah

Jumeirah

Jumeirah Marsa Al Arab

0 1 2 3 4 0 1 2 3 4

CAD 2,021

Per Night

Jumeirah

Address Beach Resort

0 1 2 3 4 0 1 2 3 4

CAD 1,358

Per Night

Dubai Marina & JBR

Premium Hotels in Dubai

Sheikh Zayed Road

Al Habtoor Palace

0 1 2 3 4 0 1 2 3 4

CAD 579

Per Night

Business Bay

Dubai Marina & JBR

Four Star Hotels in Dubai

Dubai Investments Park

Deira

Bur Dubai

Dubai Marina & JBR

The S Hotel Al Barsha

0 1 2 3 0 1 2 3 4

CAD 136

Per Night

Al Barsha

Grand Ambassador Hotel

0 1 2 3 0 1 2 3 4

CAD 157

Per Night

Bur Dubai

Five Star Hotels in Dubai

Address Creek Harbour

0 1 2 3 4 0 1 2 3 4

CAD 743

Per Night

Dubai

The World Islands

Downtown Dubai

Downtown Dubai

Sheikh Zayed Road

Jebel Ali

Premium hotels

Fortune Hotel Deira

0 1 2 0 1 2 3 4

CAD 100

Per Night

Deira

Bur Dubai

Fortune Plaza Hotel

0 1 2 0 1 2 3 4

CAD 116

Per Night

Near Dubai International Airport

Bur Dubai

Deira

Royal Falcon Hotel

0 1 2 0 1 2 3 4

CAD 81

Per Night

Deira

The S Hotel Al Barsha

0 1 2 3 0 1 2 3 4

CAD 136

Per Night

Al Barsha

Dubailand

Al Barsha

Bur Dubai

Jumeirah

Gateway Hotel

0 1 2 0 1 2 3 4

CAD 86

Per Night

Bur Dubai

Most Booked Hotels in Dubai

Bur Dubai

Emirates Grand Hotel

0 1 2 0 1 2 3 4

CAD 176

Per Night

Sheikh Zayed Road

Sheikh Zayed Road

Bur Dubai

Bur Dubai

Omega Hotel, Bur Dubai

0 1 2 3 0 1 2 3 4

CAD 184

Per Night

Bur Dubai

Deira

Queen Elizabeth 2

0 1 2 3 0 1 2 3 4

CAD 146

Per Night

Bur Dubai

Royal Falcon Hotel

0 1 2 0 1 2 3 4

CAD 81

Per Night

Deira

Global Presence

More info About Grand Kingsgate Waterfront By Millennium Hotels