Versailles by Vieras Hotel

Versailles by Vieras Hotel

Dear Valued Guest, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your recent stay did not meet your expectations, and I sincerely apologize for the disappointment you experienced. We strive to provide every guest with a comfortable and welcoming experience, and it’s clear we fell short in your case. I would greatly appreciate the opportunity to learn more about what went wrong so we can address the issues directly and ensure they do not happen again. Please feel free to contact me directly at [your contact info or email] so we can discuss your concerns in more detail. Your satisfaction is very important to us, and I hope we can find a way to restore your faith in our hotel. Kind regards, Anil Kumar Front Office Manager

Versailles by Vieras Hotel has replied on Mon Aug 18 19:28:04 IST 2025

Dear Valued Guest, Thank you for your kind feedback! We're glad to hear you found the room clean and comfortable. We hope to welcome you back again soon! Thanks & Regards Anil Kumar Front Office Manager

Versailles by Vieras Hotel has replied on Mon Aug 18 19:30:25 IST 2025

Dear Valued Guest, Thank you for sharing your feedback with us. We're glad to hear you found our staff friendly and helpful. We apologize for any inconvenience caused by the noise and maintenance issues in your room. Please know that we are actively working to improve these areas to ensure a more comfortable stay for our guests. We hope to welcome you back soon for an even better experience. Thanks & Regards Anil Kumar Front Office Manager

Versailles by Vieras Hotel has replied on Mon Aug 18 19:33:17 IST 2025

Dear Valued Guest, Thank you so much for your kind words! We’re delighted to hear that you enjoyed the ambiance and had a great experience at our hotel. We look forward to welcoming you back soon! Thanks & Regards Anil Kumar Front Office Manager

Versailles by Vieras Hotel has replied on Mon Jun 09 18:05:13 IST 2025

Dear Valued Guest, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience during your stay with us. It means a lot to our team to know that our efforts to provide exceptional service and a comfortable environment are appreciated. We hope to welcome you back again soon for another memorable stay. If there’s anything we can do to make your next visit even more enjoyable, please don’t hesitate to let us know. Warm regards, Management

Versailles by Vieras Hotel has replied on Mon Jun 09 18:05:16 IST 2025

Dear Valued Guest, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience during your stay with us. It means a lot to our team to know that our efforts to provide exceptional service and a comfortable environment are appreciated. We hope to welcome you back again soon for another memorable stay. If there’s anything we can do to make your next visit even more enjoyable, please don’t hesitate to let us know. Warm regards, Management.

Versailles by Vieras Hotel has replied on Mon May 26 13:41:43 IST 2025

Dear Valued Guest, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience during your stay with us. It means a lot to our team to know that our efforts to provide exceptional service and a comfortable environment are appreciated. We hope to welcome you back again soon for another memorable stay. If there’s anything we can do to make your next visit even more enjoyable, please don’t hesitate to let us know. Warm regards, Management

Versailles by Vieras Hotel has replied on Tue May 13 17:44:49 IST 2025

Dear Valued Guest, Thank you for your kind words! We're delighted to hear that you had a pleasant stay with us. Providing a comfortable and enjoyable experience for our guests is always our top priority. We hope to welcome you back again soon!" Thanks & Regards Management

Versailles by Vieras Hotel has replied on Tue May 13 17:46:08 IST 2025

Dear Valued Guest, Thank you for your kind words! We're delighted to hear that you had a pleasant stay with us. Providing a comfortable and enjoyable experience for our guests is always our top priority. We hope to welcome you back again soon!" Thanks & Regards Management

Versailles by Vieras Hotel has replied on Sat May 03 19:14:40 IST 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience was average and did not meet your expectations. Your comments are valuable to us, and we are actively working on improving our service and overall guest experience. If you have any specific suggestions or concerns, we’d appreciate the opportunity to hear more so we can address them directly. We hope to have the chance to welcome you back and provide you with a much-improved stay. Thanks & Regards Management

Versailles by Vieras Hotel

Dear Valued Guest, Thank you for your kind review! We're so glad to hear that you had a good experience with us. It’s great to know that the family-friendly atmosphere, breakfast, and parking services met your expectations. We really appreciate your feedback on our staff's cooperation as well—they'll be happy to hear your positive comments. We hope to welcome you and your family back soon! Thanks & Regards Management

Versailles by Vieras Hotel has replied on Tue Apr 08 18:09:51 IST 2025

Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the experience you had during your recent stay. We truly value our guests’ comfort and satisfaction, and we regret that we didn’t meet your expectations this time. Your comments regarding the housekeeping and staff behavior have been shared with our management team for immediate review and improvement. We are committed to providing a high standard of service and will ensure these concerns are addressed. We hope to have the opportunity to welcome you back and provide you with the quality experience you expect and deserve. Thanks & Regards Management

Versailles by Vieras Hotel has replied on Mon Mar 17 15:11:14 IST 2025

Dear Valued Guest, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on your stay with us.

Versailles by Vieras Hotel has replied on Mon Mar 17 15:11:58 IST 2025

Dear Valued Guest, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on your stay with us.

Versailles by Vieras Hotel has replied on Tue Mar 18 12:49:50 IST 2025

Dear Hashim Veerankutty, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We take cleanliness and comfort very seriously,

Versailles by Vieras Hotel has replied on Tue Mar 18 12:53:05 IST 2025

Dear Valued Guest, Thank you for your feedback! We're glad you enjoyed your stay and appreciated the good connectivity. We look forward to welcoming you again soon!

Versailles by Vieras Hotel has replied on Mon Aug 18 20:19:22 IST 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We're delighted to hear that you had a pleasant stay with us and appreciated the clean room and prompt room service. Your kind words are truly encouraging to our team. We look forward to welcoming you back on your next visit! Thanks & Regards, Anil Kumar Front Office Manager

Versailles by Vieras Hotel has replied on Mon Aug 18 19:38:01 IST 2025

Dear [Guest's Name], Dear Valued Guest, Thank you so much for your kind words! We’re thrilled to hear that our staff made your stay memorable with their friendly and courteous service. It means a lot to us that you would recommend Versailles to others seeking comfort and relaxation. We look forward to welcoming you back for another enjoyable visit! Thanks & Regards Anil Kumar Front Office Manager

Versailles by Vieras Hotel has replied on Mon Aug 18 20:00:53 IST 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed your stay overall. We appreciate your comments regarding the breakfast and swimming pool timings. Your observations are valuable, and we understand how the current pool hours may not be convenient for all our guests. Please know that we are reviewing this internally to explore more flexible timing options in the future. We hope to have the opportunity to welcome you back again and provide an even better experience next time. Thanks & Regards Anil Kumar Front Office Manager

Versailles by Vieras Hotel has replied on Mon Aug 18 20:02:53 IST 2025

Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you had an excellent stay and that our courteous staff and the attached bar added to your experience. Your recommendation truly means a lot to us. We look forward to welcoming you back soon! Thanks & Regards Anil Kumar Front Office Manager