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Review Of The Phoenix Hotel Bangkok0123401234

Near Suvarnabhumi Airport, Bangkok

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    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.7
    Very Good

    1094 Ratings

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 3
    • 5
    • 5
    • 4
    • 3
    • 5
    • 1

    Rating Categories

    • Location3.8
    • Cleanliness3.7
    • Room3.2
    • Food3.0
    • Hospitality4.1
    • Value For Money4.0
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property is well-located, just a short distance from the airport, making it ideal for a quick layover. It offers free shuttle service to the airport, which guests appreciate. The rooms are generally neat and comfortable, with friendly staff. However, many reviews mention the lack of an elevator, which poses difficulties, especially for those on higher floors, and the bathroom sizes are often considered small. Some guests have also raised issues with cleanliness and limited food options.

    4.0

    Good stay

    family

    Location Very good Food did not try Amenities are good but no lift overall hotel is good, clean and good location near the airport.

    Travel Month: Jun 2025

    Room: Deluxe Double or Twin Room

    3.0

    Average Stay

    prashant k.loyalty-iconcouple

    Location is good but no lift in hotel we walked by stairs till 4 floors. All overall room is good but language issue will be there so please use translator

    Travel Month: Jul 2024

    Room: Deluxe Double or Twin Room

    • user photos
    5.0

    Good place to stay

    xiao w.solo

    Good place. Clean and comfortable with nice servants. The room is good. The lobby is good. But there is not elevator. But it is near to the airport.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Deluxe Double or Twin Room

    1.0

    Bathroom was so small, no hit war

    bhalchandra r.

    Bathroom was so small, no hot water, tee coffee pouches were chargeable, no tooth brush, and toothpaste. Approach is dirty

    Travel Month: Nov 2023

    Room: Superior Double or Twin Room

    3.0

    No lift availablity

    prasad t.couple

    They don't have a lift, so it's a headache if you reach in the night and no one is available to pick your luggage. Otherwise the room size is decent and okay for an overnight stay near the airport.

    Travel Month: Aug 2023

    Room: Deluxe Room

    5.0

    Hotel features

    subba r.solo

    Good in every way. The room. Check in, hygiene. Cleanliness airport pick up & drop. Only no full fledged restaurant.

    Travel Month: May 2023 (3-Night Stay)

    Room: Deluxe Double or Twin Room

    5.0

    Great location, cheap price

    soumalya b.couple

    13-aug-22 - it's just 10 mins from bk k airport. We chose it as a place to rest. Very clean room. Price was very affordable.

    Travel Month: Aug 2022

    Room: Deluxe Room

    3.0

    Too distance bangkok to this hotel

    chander p.loyalty-iconsolo

    24 km distance from hotel to bangkok, taxi fair and tool tax too haigh

    Travel Month: Jun 2022

    Room: Deluxe Double or Twin Room

    4.0

    Average stay

    nirmalya s.family

    Not bad for a short stay. Nearby airport. Cheap. Transfer facilities in free.

    Travel Month: Mar 2020

    Room: Standard

    4.0

    Good Stay

    nikhil b.family

    Stay was good. They provided cab for The Airport, basic amenity were provided

    Travel Month: Sep 2019

    Room: Standard

    5.0

    Good hotel

    darshak p.couple

    Good hotel but food problem.

    Travel Month: Feb 2020

    Room: Standard

    • user photos
    3.0

    Average Stay

    saikat h.family

    Good stay. Very near to Airport. They provide free shuttle service to Airport.

    Travel Month: Dec 2019

    Room: Deluxe Double or Twin Room

    3.0

    Average Stay

    vimal k.couple

    Overall stay was ok but price of hotel was high as compared to services.

    Travel Month: Dec 2019

    Room: Standard

    4.0

    Value for money hotel

    sandeep k.group

    It is near to hotel and well within budget. Hotel pick drop is the best thing they offer. No lift for 4th floor and limited options for breakfast.

    Travel Month: Dec 2019

    Room: Standard

    4.0

    Pleasant stay near to Airport

    sandeep k.group

    We travelled 3 friends and opted this hotel due to its location nearby Airport which was a right decision. Breakfast has very limited options otherwise hotel is good for solo travelers.

    Travel Month: Dec 2019

    Room: Deluxe Double or Twin Room

    5.0

    Excellent stay

    satheeshkumar k.loyalty-iconfamily

    Excellent stay! Free shuttle is available to and fro from The Airport. Send a message to The Hotel in advance. Only disadvantage is it does not have any left/elevator.

    Travel Month: Dec 2019

    Room: Standard

    4.0

    Nice to stay nearby Airport

    tegbir s.couple

    This location is far from Bangkok City but if you want to stay nearby Airport. Hotel provides free shuttle service to Airport if you just ask in advance.

    Travel Month: Dec 2019

    Room: Standard

    5.0

    Nice place to stay

    pranlal p.group

    Was awesome trip with this hotel.

    Travel Month: Nov 2019 (4-Night Stay)

    Room: Deluxe Double or Twin Room

    • user photos
    • user photos
    3.0

    Good

    ankit p.group

    No any problem in Hotel good

    Travel Month: Nov 2019

    Room: Deluxe Double or Twin Room

    4.0

    Good Stay

    mateusz k.group

    We just stayed there to wait for plane. Handy location and still can See some of Bangkok

    Travel Month: Oct 2019

    Room: Standard

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